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Job description – EAP Helpline CounsellorLocationHybrid – Working 3 days in Warrington Head Office, 2 days remote working.Main Purpose of the roleWe provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from the office and from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.Working hours:Monday to Thursday&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 09:00am to 17:30pmFriday&nbsp;&nbsp; Week 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 10:00am to 18:30pmFriday&nbsp;&nbsp; Week 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 11:00am to 19:30pmFriday&nbsp;&nbsp; Week 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 12:30pm to 21:00pm(require working the above shift on a rotational pattern every 3 weeks)Will need the ideal candidate to work 1 in 5 weekends as per below shift: -Weekend shifts will include a mixture of the shift patterns on a rotational pattern: -12:00 pm to 20:30pm10:00 am to 18:30pm09:00 am to 17:30pm08:00 am to 16:30pmKey Accountabilities and ResponsibilitiesUnderstand the principles of workplace counselling and a solution focused approachProvide in the moment support calls to individuals calling the helpline, signposting to appropriate external agenciesConduct telephone clinical assessments including referral for ongoing psychological and counselling supportWork to and exceed individual goals, for example, an individual goal is to support a minimum of 20 people through the helpline on a daily basis (20 calls per day)Work to and exceed team goals, for example making a call back within 2 hours to provide the best and efficient support to that individual in needBe confident in administering Psychometric ToolsProvide psychoeducation to callers to better understand their feelings and empower self-helpManage high risk calls in accordance to PAM Wellbeing’s risk policy, be confident with supporting callers with trauma and those who are at riskDeliver in the moment support and arrange follow up calls were appropriateProvide assistance and information to managers/HR when calling the helplineUpdate all information accurately on the systemProvide support through email or web functionAssist EAP Team with other administrative duties including referral workDue to the demand of mental health services the ability to work under pressure is key, with the support of your peers and the clinical management teamResponding to general service enquiries via email, assisting EAP team and peers with other duties including referral work when opportunity arisesResponding to individuals and/or referrals received into EAP email inbox and actioning to call back as requiredFlexible working approach required in supporting the needs of a 24 / 7 / 365 day per year service to meet the needs of our callers and organisations as outlined aboveWork on additional projects to support the departmentNOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.Skills, Experience and QualificationsPost Graduate Diploma in Counselling and/or PsychotherapyBACP Registered member and/or other governing body, ideally working towards accreditationTelephone support experienceA qualification in CBT would be advantageous but not essentialEAP Experience desirable but not essentialComputer literate is essential, with the ability to work with different systemsOur Values &amp; Benefits<ul><li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li><li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li><li>Life insurance scheme valued at 4x your annual salary</li><li>Income protection</li><li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li><li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li><li>Long service rewards</li><li>Flexible Working Hours</li><li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li><li>Support with training and development</li><li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status.&nbsp; We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

PAM Group

EAP Helpline Counsellor

EAP Counselling Manager - Hybrid/WarringtonSalary: Up to £40,000 per annum including allowance for evening and weekend cover when neededHours: 40 per week (Mon- Fri)9am to 5:30pm (flex required to support business needs.) Evening cover and Weekend Cover every other week required as point of contact to support team escalations or emergenciesMandarin Court, Warrington 3 days Per Week, 2 days remote working (days to be agreed)Role OverviewAn exciting opportunity has arisen for the position of a Counselling Manager who will be responsible for the leadership and management of the EAP helpline team. The role is to ensure delivery of services of the highest quality to PAM Wellbeing clients, in line with our robust clinical and operational standards.Main Duties and ResponsibilitiesLead a team of EAP counsellors and case workersDriving outstanding results through team performance, enabling all of the team to achieve daily goals, reviewing this on an intraday, daily, weekly and monthly basis.To drive performance across the EAP helpline team to deliver the highest level of support to all our PAM Wellbeing service users in a timely manner, driving productivity, performance against key metrics, achieving best service for clients against key SLA’s.To support the team and give clear guidance on risk and/or safeguarding cases ensuring policies are adhered to at all times, driving consistency and safe practice.To provide clinical leadership, debriefs, and day to day guidance whilst driving a ‘Can Do’ ethos across the teamTo help transform and grow the EAP service, develop the service by providing clients various ways of accessing support and therapy, via our helpline and digital platforms.Increase efficiencies within the team, creating a client centric approach, ensuring a high degree of team compliance with all protocols and processes, ensuring team deliver against business plans and strategy.To maintain clinical and operational oversight of policies and protocols, ensuring team compliance and awareness of key protocols, whilst working cross-departmentally ensuring consistent approach achieved where needed.Assist the Head of EAP Operations with the development and continuous improvement of services, primarily in the clinical operational management and development of the EAP team.Complete monthly audits, providing qualitative in the moment coaching to enhance the quality of service to our clients.Ensure team absence management procedures are adhered to within a timely manner.Deliver induction training for new EAP colleagues, and shape and deliver training programme for existing team members, including counsellors and case workers. Identifying training needs and matching accordingly.Develop and deliver training plans, including mandatory training required, providing staff the tools to carry out their role safely, robustly, meeting clients needs at every level.Attend customer quarterly meetings to provide high level insight and act as a point of contact for any clinical queries.To act as a key point of contact for senior leadership team and stakeholders, acting as a key focal point for problem solving and maintaining clinical standards across the operation, including handling of client escalations and complaint resolution.To deputise for Head of EAP Operations and step up in their absence, reporting to senior leadership team and providing support as and when needed.To support business continuity plans, service levels, taking flexible approach to lead and respond to clients needs including supporting team on adhoc basis when demand requires, including helpline support and assessmentsAbout YouAn experienced &amp; proven People Manager, with experience of managing teams, driving performance management culture, including personal development plans, conducting 121’s, annual performance reviews, team meetings and supervision.Experience of working with senior stakeholders &amp; senior leadership team, must have excellent communication skillset, and experience of working directly with senior key stakeholders and clients, leveraging relationships and being key point of contact for service delivery.Experience of working in an EAP operation, managing both Clinicians and Support Team Members - Desirable.Analytical skillset with proven ability to interpret data and M.I., with ability to identify areas for improvement and tackle issues proactively that arise, with client centric approach, delivering outstanding client and people results.Experience of delivering training, induction training and creating training plans, enabling teams to grow and build on existing knowledge base for continuous improvement and delivery of service.Proven ability of driving a ‘Can Do’ ethos within a team, strong motivational, engagement skillset, enabling others to perform at their best, with demonstratable track record of team success.Qualifications and SkillsDiploma in Psychotherapy - Essential.Psychology/Psychotherapy Degree - Desirable&nbsp;ILM Level 4 Leadership &amp; Management - Desirable&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A background in Psychology /psychotherapy is desirable.Background of working with trauma is desirable.Excellent interpersonal communication, interaction and negotiation skills, highly confident with networking with others including client / stakeholder relationship skills.Ability to motivate self and others and promote team working.Able to manage own stress and stress of others within a demanding and very busy environment.Benefits<ul>	<li>Auto-enrolment pension contribution</li>	<li>You will have a life insurance scheme valued at 4 x your annual</li>	<li>25 days annual leave plus x8 bank holidays</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line</li>	<li>Amazing discounts on things like food and drink, retail, and days out, all through our rewards scheme.</li>	<li>We’ll also pay for your professional registration fees and support you with your revalidation and CPD.</li>	<li>Funding support with Training and Development</li>	<li>Group Income Protection</li>	<li>Option to buy and sell x5 days annual leave per annum</li></ul>About UsPAM Wellbeing was born out of a need to support our customers and their employees from a holistic health and wellbeing perspective in 2009, expanding on the physical health and rehabilitation services that our occupational health sister company has expertly provided since 2004. Our suite of mental health, psychological and wellbeing solutions enables organisations the option to engage with a strategic wellbeing partner to support their employee's whole health and wellbeing needs, and for their employees to benefit from the multidisciplinary expertise of our extensive team.Our values<ul>	<li>Giving clients the reason to choose us to provide their services​​​</li>	<li>Providing the highest levels of service to every client every day​​</li>	<li>To always give clients value for money​​​</li>	<li>To be the best we can be every day​</li></ul>Our vision<ul>	<li>To be the UK's go-to company for proactive and reactive mental health solutions</li></ul>Our mission<ul>	<li>To help organisations and their people thrive, by providing proactive and reactive mental health solutions. To restore the mental health of our nation</li></ul>

EAP Counselling Manager

LocationHead Office, 175 St John Street

	PositionMarketing and Communications

	Advertising Salary £29,260 p.a 

	Vacancy TypePermanent

	Careers Site Advertising End Date15 Jul 2025

	HoursHours Per Week:35

	Working PatternMonday to Friday

	School Website URLNot Specified
 
	 

 

 
		<h2>About The Role</h2>
	
		
			Are you a skilled designer with a passion for bringing stories to life through creative visuals? Place2Be is seeking a talented professional to play a key role in showcasing the charity’s impact across print, web, social media, and video.&nbsp; 
 
About the Role&nbsp; 
 
As part of the Marketing and Communications team, you will shape how Place2Be communicates its mission, creating visually compelling content that resonates with diverse audiences. You will take ownership of creative briefs, developing innovative concepts that align with our brand and values.&nbsp; 
 
Key Responsibilities&nbsp; 
 
Design engaging and accessible visuals for digital and print platforms with a focus on impact reports, social graphics, and a supporter magazine. This makes up around 70% of the work with 30% spent on video.&nbsp; 
 
Interpret and execute creative briefs with originality and strategic thinking.&nbsp; 
 
Produce high-quality video content that showcases our work and impact.&nbsp; 
 
Manage digital assets, ensuring proper organisation and consent compliance.&nbsp; 
 
Keep our Digital Asset Management system updated for seamless access and use.&nbsp; 
 
Collaborate across departments, bringing ideas to life through thoughtful design.&nbsp; 
 
Essential Skills &amp; Experience&nbsp; 
 
Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premiere Pro).&nbsp; 
 
Strong experience working alongside marketing and communications teams.&nbsp; 
 
A deep understanding of brand identity, stakeholder engagement, and visual storytelling.&nbsp; 
 
&nbsp; 
 
For a career with purpose, this is your place.&nbsp; 
 
&nbsp; 
 
Recruitment Process:&nbsp; 
 
As part of your application, you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.&nbsp; 
 
Closing date for applications:  15 July&nbsp; 
 
1st Interview date: 17th and 18th July&nbsp; 
 
2nd Interview date: 22nd July&nbsp;&nbsp; 
 
Our Benefits&nbsp; 
&nbsp; 
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.&nbsp; 
 
&nbsp; 
 
Here’s just a few things we have on offer:&nbsp; 
 
Annual Leave that increases with service&nbsp; 
 
Comprehensive learning and development to enable you to progress your career&nbsp; 
 
5% contributory pension scheme&nbsp; 
 
Life assurance of four times your annual salary&nbsp; 
 
A comprehensive employee assistance programme&nbsp; 
 
Mobile Phone Discounts (EE network)&nbsp; 
 
Wellbeing days to allow you some ‘you’ time&nbsp; 
 
Christmas holidays closure period in addition to your annual leave&nbsp; 
 
&nbsp; 
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.&nbsp; 
 
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.&nbsp; 
 
&nbsp; 
 
Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.&nbsp; 
&nbsp; 
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment which includes a DBS check.&nbsp; 
 
&nbsp;
		
	
		<h2>About You</h2>
	
		
			Not Specified
		
	
		<h2>About Us</h2>
	
		
			Not Specified
		
	

 
 
 
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Place2Be

Designer

LocationHead Office, 175 St John Street

	PositionLearning and Practice (L&amp;P)

	Advertising Salary£15,775 pro rata (from FTE of £39,438 p.a) 

	Vacancy TypePermanent

	Careers Site Advertising End Date31 Jul 2025

	HoursHours Per Week:14

	Working PatternWednesday and Thursday

	School Website URLNot Specified
 
	 

 

 
		<h2>About The Role</h2>
	
		
			
Place2Be offers a variety of counselling trainings and qualifying courses to help build a mental health work force that can support children and young people.&nbsp;
Working as part of the Place2Be Postgraduate Diploma Tutor team, the post-holder will deliver and develop our very successful Post Graduate Diploma programme which is accredited by BACP and run in partnership with the University of East London.&nbsp;
This role will be responsible for the planning, delivery and evaluation of the Postgraduate training programme, and ensuring that students receive good quality training and support for the duration of their training.&nbsp;&nbsp;
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma. Allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
&nbsp;

As part of a huge community across the United Kingdom you’ll have opportunities to bring your fresh thinking and ideas to the table to help us shape our programmes for today and tomorrow. You’ll have access to an enormous range of training and development and a pathway to develop and grow your career.
For a career with purpose, this is your place.
 

Recruitment Process
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result. Your answers will be used in the shortlisting process.
Closing date for applications: 31 July 2025
Interview date: 27 June 2025

Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person.
To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support. Here’s just a few things we have on offer:
<ul>
 <li>Annual Leave that increases with service</li>
 <li>Comprehensive learning and development to enable you to progress your career</li>
 <li>5% contributory pension scheme</li>
 <li>Life assurance of four times your annual salary</li>
 <li>A comprehensive employee assistance programme</li>
 <li>Mobile Phone Discounts (EE network)</li>
 <li>Wellbeing days to allow you some ‘you’ time</li>
 <li>Christmas holidays closure period in addition to your annual leave</li>
</ul>
 

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.&nbsp;We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team on 020 7923 5050 or email&nbsp;<a href="/cdn-cgi/l/email-protection#c0aaafa2b380b0aca1a3a5f2a2a5eeafb2a7eeb5ab">[email&nbsp;protected]</a>

		
	
		<h2>About You</h2>
	
		
			Not Specified
		
	
		<h2>About Us</h2>
	
		
			Not Specified
		
	

 
 
 
 <a href="https://careers.place2be.org.uk/vacancies/#" target="_blank">Apply</a> 

 

 
 
 Share
 

 <ul>
<li><a href="#"> Share Vacancy on Facebook</a></li>
<li><a href="#"> Share Vacancy on X</a></li>
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<li><a href="https://careers.place2be.org.uk/vacancies/vacancy-email.aspx?VacancyID=2372" target="_blank">Send Vacancy to a friend</a></li>
</ul>

 
 

 
 
 
 
 

 
 //

Postgraduate Diploma Tutor

LocationLondon South Thames

	PositionLearning and Practice (L&amp;P)

	Advertising Salary£18,623 pro rata (from FTE of £31,039 p.a) 

	Vacancy TypePermanent

	Careers Site Advertising End Date10 Jul 2025

	HoursHours Per Week:21

	Working PatternTBA

	School Website URL<a href="https://www.charterbermondsey.org.uk/" target="_blank">https://www.charterbermondsey.org.uk/</a>
 
	 

 

 
		<h2>About The Role</h2>
	
		
			
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma. Allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
Qualified, creative and ambitious. Sound like you? As a level 4 qualified therapist / counsellor, you’ll not only work in one to one situations with young people providing clinical assessments and interventions, you’ll also engage in the wider school community to strengthen skills, and promote understanding of child mental health and the importance of early intervention. 
As part of a huge community across the United Kingdom you’ll have opportunities to bring your fresh thinking and ideas to the table to help us shape our programmes for today and tomorrow. You’ll have access to an enormous range of training and development and a pathway to develop and grow your career. 
For a career with purpose, this is your place.
Recruitment Process
 As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.&nbsp;Your answers will be used in the shortlisting process.
&nbsp;
Closing date for applications: 06 June 2025
Interview date: 10 July 2025

Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person.
To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support. Here’s just a few things we have on offer:
<ul>
 <li>Annual Leave that increases with service</li>
 <li>Comprehensive learning and development to enable you to progress your career</li>
 <li>5% contributory pension scheme</li>
 <li>Life assurance of four times your annual salary</li>
 <li>A comprehensive employee assistance programme</li>
 <li>Mobile Phone Discounts (EE network)</li>
 <li>Wellbeing days to allow you some ‘you’ time</li>
 <li>Christmas holidays closure period in addition to your annual leave</li>
</ul>
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.&nbsp;We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team on 020 7923 5050 or email&nbsp;<a href="/cdn-cgi/l/email-protection#2b414449586b5b474a484e19494e0544594c055e40">[email&nbsp;protected]</a>
&nbsp;

Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment which includes a DBS check.
To see the full details and key responsibilities of the role, click on the JD at the top of the screen (or below for mobile users)

		
	
		<h2>About You</h2>
	
		
			Not Specified
		
	
		<h2>About Us</h2>
	
		
			Not Specified
		
	

 
 
 
 <a href="https://careers.place2be.org.uk/vacancies/#" target="_blank">Apply</a> 

 

 
 
 Share
 

 <ul>
<li><a href="#"> Share Vacancy on Facebook</a></li>
<li><a href="#"> Share Vacancy on X</a></li>
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</ul>

 
 

 
 
 
 
 

 
 //

Place2Be Counsellor, The Charter School, Bermondsey

Addiction Counsellor Location: Wiltshire Salary: £24,000 per annum plus benefits We are currently recruiting for an Addiction Counsellor to join our Counselling Team, delivering intensive, structured treatment programmes to clients admitted to Clouds House, (based in East Knoyle, Wiltshire, SP3). Here at Forward Trust, Clouds House is one of Forward s residential substance misuse treatment centres in East Knoyle, Wiltshire. Clouds House delivers a structured interpersonal and 12 Step treatment programme, designed to help those with substance and behavioural addiction maintain abstinence and develop long term sustainable recovery. Over the last 40 years Clouds House has helped over 12,000 clients work towards a life in recovery and helped to create a growing recovery culture through our alumni. Our ambition is to significantly increase recovery capital, whilst offering treatment to as many clients, irrespective of means, as possible. We believe and are committed to providing opportunities to all people including those with Lived Experience we encourage applications from all backgrounds including those in recovery from any addiction or who have experience of previous offending or homelessness. About the role As an Addiction Counsellor, you will work and train towards being able to carry out all aspects of a client s treatment journey from individual case management sessions to facilitate interpersonal group therapy, psycho-educational workshops, carry out 12 step study groups and everything in between. You will forge positive, recovery focussed therapeutic alliances and share information with the inter-disciplinary team to ensure progress within a client s treatment journey, where clients are cared for safely and that all activity is carried out in accordance with regulatory guidelines. You will need to be able to practice reflectively, model firm and clear boundaries with both clients and staff and display professional and flexible communication. Key responsibilities Ensure delivery of the programme in line with the Clouds House interpersonal treatment model. Carrying a caseload of clients to ensure effective retention of clients on the programme and delivering successful treatment outcomes whilst encouraging and ensuring good practice case management, including high quality record keeping and safeguarding of vulnerable adults and children by identifying and reporting concerns. Working within our therapeutic programme delivery with clients and ensuring that recognised theoretical frameworks are utilised in the provision of the therapeutic treatment programme e.g. motivational Interviewing, cognitive behavioural approaches, 12 step philosophy, interpersonal group psychotherapy. Completion of comprehensive assessments, risk assessments, management and treatment plans and group therapy with clients and individual counselling and/or case management sessions and attending inter-disciplinary meetings and communicate with other leaders within and outside of the treatment setting. The ideal candidate Ideally you will be in counsellor training and willing to work towards Level 4 or above counselling qualification and knowledge of addiction and its impact and experience of working with, (at times) distressed individuals and experience of listening to their needs and communicating respectfully and clearly, you will have the ability to work autonomously and as part of a multi-disciplinary team and experience of thinking creatively with the team to create meaningful outcomes for clients and family members. You will need to have good IT skills, be a strong communicator who is empathic, warm and maintains professional boundaries, who is adaptable and resilient and a good team player who enjoys working in a diverse, passionate, friendly, and supportive team whilst supporting people through addiction recovery. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - <ul> <li>Flexible working</li> <li>Training and development opportunities</li> <li>Simply Health Cashback Scheme (optional)</li> <li>Season Ticket Loan Scheme </li> <li>Cycle to work scheme</li> <li>Crisis Loan Scheme</li> <li>Electric Car Scheme</li> <li>3 x Wellbeing Days (pro rata'd for part time employees)</li> <li>Access to Blue Light Card</li> <li>25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays </li> <li>Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter </li> <li>Death in Service Payment (2x annual salary) </li> <li>Critical Illness Insurance (subject to qualifying criteria)</li> </ul> To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Addiction Counsellor

Wellbeing Counsellor (phone number removed) FTE Hybrid or office based positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider &amp; Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.Day to Day Responsibilities:<ul><li>Providing an efficient and effective telephone counselling service to all callers</li><li>Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk</li><li>Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution</li></ul>Essential Skills and Competencies:<ul><li>Minimum diploma level 4 in Counselling &amp; minimum of 150 counselling hours</li><li>12 months post qualification experience</li><li>Registered member of the BACP or equivalent (or COP booked)</li><li>Relevant telephone experience</li><li>High level of computer literacy (MS Office, Word, Excel and PowerPoint)</li><li>High level of organisational ability; ability to work to tight deadlines and targets</li><li>Good communication and customer service skills</li></ul>Desirable Skills and Competencies:<ul><li>Accredited with the BACP or eligible for the accreditation process</li><li>EAP experience</li><li>Experience of working within a target driven environment</li></ul>Employee Benefits:<ul><li>BACP (or equivalent) membership and accreditation paid for </li><li>BACP CBD Hub</li><li>Up to 70 per month for supervision </li><li>Monthly incentives such as weekends away! </li><li>25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service</li><li>Day off on your birthday</li><li>Cash plan for you (and your children, if any)</li><li>Contractual sick pay</li><li>Private medical insurance after 5 years' service</li><li>Pension Plan and Life Insurance</li><li>Pension plan contributions increase after 5- and 7-years' service</li><li>Holiday season bonus after 3 years' service</li><li>Profit share scheme</li><li>Season ticket loan scheme after 6 months and successful completion of probationary period</li><li>Cycle to work scheme after 6 months and successful completion of probationary period</li><li>Access to Employee Assistance Programme</li><li>Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!</li><li>Company incentives, access to discount schemes</li><li>Discounted glasses/contact lenses prescription</li></ul>47589LS2R16INDHA

Helpline Counsellor

About this roleThe Student Access and Enabling Service (within Student Life Services) are seeking an enthusiastic, compassionate, experienced, and forward-thinking Counsellor to work on a part-time basis of 22.5 hours per week on a 1-year fixed term contract. This role is central to supporting the mental health and wellbeing of our diverse student population through a One at a Time counselling mod click apply for full job details

Senior Wellbeing Practitioner (Counsellor)

School counsellor &amp; therapist role Salary: £31,179 to £35,257 based on working five days (35 hours) per week (term-time) The salary will be paid pro rata in line with the number of days per week you are contracted to work. Locations: <ul> <li>Primary school in Hunslow (TW5) - 2 days per week</li> <li>Primary school in Brent (NW2) - 1 day per week</li> <li>Junior school in Brent (NW2) - 1 day per week</li> <li>Varied across London Primary, Secondary and Sixth form schools.</li> </ul> Your qualifications and skills • A qualification in counselling, play therapy or a creative arts therapy (we require at least a Level 5 qualification or above) • Completed a minimum of 100 clinical hours • Experience of working with primary or secondary aged young people (whichever is relevant to the role being applied for) • A good understanding of educational settings • Current membership of an appropriate professional body (BACP, BAPT, BADth, BAAT, BAMT etc.) • Where applicable to your qualification/training, be HCPC registered or professionally accredited (or actively working towards accreditation) In this term-time role you will receive an excellent package including: • Generous employer pension contribution (up to 11%) • Access to a staff Health Plan and Employee Assistance Programme • Regular group and one-to-one clinical supervision • Regular line-management support • Continuing professional development opportunities • The opportunity to wake up each morning and feel you are making a positive difference How to apply If you would like to be considered for our current or future vacancies please find a full job description and application form can be found here: Job-Description-Person-Spec Application-Form Please email your CV and application form to: CLOSING DATE: Friday 25th July 2025 INTERVIEW DATES: TBC Please be aware that due to the high volume of applications feedback will not be provided for candidates who are not shortlisted. Further information Connect-Ed is the deliver arm for the mental health services provided by the Catholic Children's Society (CCS). CCS is an inclusive employer, and we aim to have a workforce that reflects the rich diversity of the communities we service. There is no requirement for our staff to be Catholic and we encourage applications from candidates from diverse backgrounds. CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. These posts will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made. Charity No. 210920

School counsellor/ therapist

CBT / Integrative Therapist - Adult Mental Health Chelmsford, Essex £31,930 - £49,440 DOE Pro Rata Full-Time or Part-Time Permanent Are you a passionate CBT or Integrative Therapist looking to make a real impact in adult mental health? Join a supportive and experienced multidisciplinary team at a leading mental health service in Chelmsford, offering high-quality care to a diverse patient group. This role involves delivering evidence-based individual and group therapy to adult day patients, with opportunities for part-time or full-time hours. Availability to cover Saturday mornings (9:00 AM - 1:00 PM) is desirable. What You'll Do: <ul> <li> Deliver structured, goal-focused CBT or integrative therapy sessions </li><li> Facilitate therapeutic groups and support recovery planning </li><li> Work collaboratively with a dynamic clinical team across services including eating disorders, addiction, and CAMHS </li><li> Contribute to clinical discussions, reviews, and care planning </li></ul> What You'll Need: <ul> <li> A recognised qualification in CBT or Integrative Therapy </li><li> BABCP or BACP accreditation or membership </li><li> Previous experience in an acute mental health setting is desirable </li><li> Excellent communication, teamworking, and clinical documentation skills </li></ul> This is a fantastic opportunity for a therapist looking to expand their clinical experience within a well-established, recovery-focused service committed to innovation and holistic care. Apply today to take the next step in your therapy career.

29 EAP Counsellor Permanent Jobs