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Job SummaryPAM Wellness is a division of PAM Group – an occupational health and wellbeing provider which provides proactive and reactive mental health solutions to a range of multi-national clients in the private sector and public sector organisations.We are looking for independent practitioners who are interested in registering with PAM Wellness Associate Mediation Therapist network to undertake onsite mediation requests.Qualifications and ExperienceMediation Qualification certificateProfessional Membership certificateDemonstrable experience of facilitating workplace mediationStrong organisational skills.A clear and concise verbal and written communicator.IT literate with MS Windows and a competent typist.Current DBSProfessional indemnity insurance with a minimum of £1,000,000 in any yearFees:Mediation, full day - £400Based: On-site at our client locations across UKPAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.Our Values:At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients. We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:<ul>	<li>Hard work &amp; enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.</li>	<li>Teamwork &amp; friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.</li>	<li>Loyalty &amp; improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.</li></ul>If you would like a confidential and informal discussion regarding the vacancy please email <a href="mailto:associaterecruitment@pamwellbeing.co.uk" target="_blank">associaterecruitment@pamwellbeing.co.uk</a>

PAM Group

Associate – Workplace Mediators

PAM Wellness is a division of PAM Group – an occupational health and wellbeing provider which provides proactive and reactive mental health solutions to a range of multi-national clients in the private sector and public sector organisations.We are looking for independent training practitioners who are interested in registering with PAM Wellness Associate Therapist network to undertake onsite and remote mental health and wellbeing training requests.Qualifications and ExperienceQualification certificate in training delivery and mental health and/or counsellingProfessional Membership certificateDemonstrable experience of facilitating training sessionsStrong organisational skills.A clear and concise verbal and written communicator.IT literate with MS Windows and a competent typist.Current DBSProfessional indemnity insurance with a minimum of £1,000,000 in any yearFees:Training per hour - £40Training half day, onsite – £200Training full day, onsite - £300Based: On-site at our client locations across UK and/or remotelyPAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.Our Values:At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients. We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:<ul>	<li>Hard work &amp; enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.</li>	<li>Teamwork &amp; friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.</li>	<li>Loyalty &amp; improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.</li></ul>If you would like a confidential and informal discussion regarding the vacancy please email <a href="mailto:associaterecruitment@pamwellbeing.co.uk" target="_blank">associaterecruitment@pamwellbeing.co.uk</a>

Associate Trainers (mental health and wellbeing)

Role: Associate – Critical Incident DebriefersJob Types: Self-employed, AssociateFees: £400 per dayBased: BelfastJob SummaryPAM Wellness is a division of PAM Group – an occupational health and wellbeing provider which provides proactive and reactive mental health solutions to a range of multi-national clients in the private sector and public sector organisations.We are looking for independent practitioners who are interested in registering with PAM Wellness Associate Therapist network to undertake Critical Incident Debriefings.Critical Incident Debriefing is part of a reactive suite of services accessed by PAM Wellness client employees who have experienced a traumatic experience. PAM Wellness post-incident support services help those who are struggling to recover or overcome their symptoms.Qualifications and Experience<ul>	<li>CISD or CISM certificate</li>	<li>Demonstrable experience of facilitating critical incident debriefing sessions</li>	<li>Significant experience working with trauma</li>	<li>Experience of safeguarding and managing risk with client groups.</li>	<li>Strong organisational skills.</li>	<li>A clear and concise verbal and written communicator.</li>	<li>IT literate with MS Windows, ability to quickly learn inhouse systems and a competent typist.</li>	<li>Current DBS Certificate</li>	<li>Professional indemnity insurance with a minimum of £1,000,000 in any year</li></ul>If you are interested in joining PAM Wellness Associate Assessors Network please express your interest, along with a copy of your CV to: <a href="mailto:associaterecruitment@pamwellbeing.co.uk" target="_blank">associaterecruitment@pamwellbeing.co.uk</a>#IDTHW

Associate Critical Incident Debriefers

Role: Associate – Critical Incident DebriefersJob Types: Self-employed, AssociateFees: €475 per dayBased: Remote and on-site at our client locations across IrelandJob SummaryPAM Wellness is a division of PAM Group – an occupational health and wellbeing provider which provides proactive and reactive mental health solutions to a range of multi-national clients in the private sector and public sector organisations.We are looking for independent practitioners who are interested in registering with PAM Wellness Associate Therapist network to undertake Critical Incident Debriefings.Critical Incident Debriefing is part of a reactive suite of services accessed by PAM Wellness client employees who have experienced a traumatic experience. PAM Wellness post-incident support services help those who are struggling to recover or overcome their symptoms.Qualifications and Experience<ul>	<li>CISD or CISM certificate</li>	<li>Demonstrable experience of facilitating critical incident debriefing sessions</li>	<li>Significant experience working with trauma</li>	<li>Experience of safeguarding and managing risk with client groups.</li>	<li>Strong organisational skills.</li>	<li>A clear and concise verbal and written communicator.</li>	<li>IT literate with MS Windows, ability to quickly learn inhouse systems and a competent typist.</li>	<li>Current Garda Vetting Certificate</li>	<li>Professional indemnity insurance with a minimum of £1,000,000 in any year</li></ul>If you are interested in joining PAM Wellness Associate Assessors Network please express your interest, along with a copy of your CV to: <a href="mailto:associaterecruitment@pamwellbeing.co.uk" target="_blank">associaterecruitment@pamwellbeing.co.uk</a>#IDREM

Trainee Occupational Health AdvisorFull-Time ¦ Nationwide Opportunities ¦ Comprehensive Training ProvidedAre you a Registered Nurse with a valid NMC PIN and a passion for people’s wellbeing? Ready to take your career in a new direction? Join our&nbsp;Occupational Health Team&nbsp;and become part of a supportive, forward-thinking team that’s committed to your growth.Why Join Us?Structured Training Programme: We’ll guide you every step of the way as you transition into Occupational Health.Variety &amp; Development: This isn’t your typical case management role. You’ll gain hands-on experience across different sectors, keeping your work fresh and your skills sharp.Career Progression: With opportunities to rotate through various client environments, you’ll build a diverse and valuable skill set.What You’ll Be DoingManaging a mix of standard and complex absence casesDelivering engaging wellbeing and education sessions onsiteSupporting OH Nurses and Technicians with specialist medicalsAdvising clients on workplace health risks and being their go-to OH contactWhat We’re Looking ForRegistered General Nurse with an active, unrestricted NMC PINA confident communicator with empathy and strong listening skillsExperience handling complex health casesExcellent report writing and documentation skillsFull UK driving licence and access to a vehicleOur Benefits Package Includes:8% employer pension contribution&nbsp;(plus up to 5% matched)25 days holiday + bank holidays&nbsp;(option to buy/sell 5 days)Health Cash Plan&nbsp;– cover for dental, optical, physio &amp; morePerkbox membership&nbsp;– discounts on food, retail, travel &amp; more24/7 GP &amp; counselling line, wellness supportLife insurance&nbsp;(4x salary) &amp;&nbsp;Group Income ProtectionLong service rewards&nbsp;&amp;&nbsp;flexible working hoursOur Culture &amp; ValuesAt PAM, we’re passionate about people. Our values—Hard Work &amp; Enthusiasm, Teamwork &amp; Friendship, Loyalty &amp; Improvement—are at the heart of everything we do. We believe in rewarding effort, supporting each other, and helping every team member grow.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.Ready to make a difference in workplace health?Apply now and take the first step toward a rewarding career in Occupational Health!

Trainee Occupational Health Advisor

We are currently looking to recruit a Human Resources Assistant to provide support to the Human Resources Department. The successful applicant will provide support on all HR administration duties including:Monday - Friday, x40 hours per week - Hybrid role 2/3 days a week Mandarin Court, WarringtonVacancy Details:HR administrative support for the full employee lifecycle including onboarding, employment changes and updates through to processing colleagues who leave the business.Being the first point of contact for HR queries across all business areas with appropriate escalation where required.Updating and reporting on employee data.Collation of monthly changes to be reported to payroll for processing.Maintain and update company Intranet with monthly developments and communications.Assisting the wider People team with a variety of HR projects.HR systems support, set ups and updates.Support for all other general HR support activities.Understanding of the HR function and key responsibilities.Strong communication skills.Willingness to learn and develop within your career.Analytical and Problem-solving skills, with a meticulous attention to detail.Highly organised with a proactive natured based approachMaintain confidentially and adhere to the Data Protection Act at all timesCandidates that wish to apply for this role should possess the following;Experience of working within a similar roleExcellent communication and interpersonal skillsProven experience working under pressure and to tight timescalesStrong Organisation SkillsGood attention to detailOur Benefits Package Includes:8% employer pension contribution&nbsp;(plus up to 5% matched)25 days holiday + bank holidays&nbsp;(option to buy/sell 5 days)Health Cash Plan&nbsp;– cover for dental, optical, physio &amp; morePerkbox membership&nbsp;– discounts on food, retail, travel &amp; more24/7 GP &amp; counselling line, wellness supportLife insurance&nbsp;(4x salary) &amp;&nbsp;Group Income ProtectionLong service rewards&nbsp;&amp;&nbsp;flexible working hoursOur Culture &amp; ValuesAt PAM, we’re passionate about people. Our values—Hard Work &amp; Enthusiasm, Teamwork &amp; Friendship, Loyalty &amp; Improvement—are at the heart of everything we do. We believe in rewarding effort, supporting each other, and helping every team member grow.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.Ready to join a company that values your wellbeing as much as you value others’? Apply today and help us deliver the everyday things that matter.

HR Assistant

Job description – EAP Helpline CounsellorLocation Hybrid – Working 3 days in Warrington Head Office, 2 days remote working.Main Purpose of the roleWe provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from the office and from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.Working hours:Monday to Thursday&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 09:00am to 17:30pmFriday&nbsp;&nbsp; Week 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 10:00am to 18:30pmFriday&nbsp;&nbsp; Week 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 11:00am to 19:30pmFriday&nbsp;&nbsp; Week 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 12:30pm to 21:00pm(require working the above shift on a rotational pattern every 3 weeks)Will need the ideal candidate to work 1 in 5 weekends as per below shift: -Weekend shifts will include a mixture of the shift patterns on a rotational pattern: -12:00 pm to 20:30pm10:00 am to 18:30pm09:00 am to 17:30pm08:00 am to 16:30pmKey Accountabilities and ResponsibilitiesUnderstand the principles of workplace counselling and a solution focused approachProvide in the moment support calls to individuals calling the helpline, signposting to appropriate external agenciesConduct telephone clinical assessments including referral for ongoing psychological and counselling supportWork to and exceed individual goals, for example, an individual goal is to support a minimum of 20 people through the helpline on a daily basis (20 calls per day)Work to and exceed team goals, for example making a call back within 2 hours to provide the best and efficient support to that individual in needBe confident in administering Psychometric ToolsProvide psychoeducation to callers to better understand their feelings and empower self-helpManage high risk calls in accordance to PAM Wellbeing’s risk policy, be confident with supporting callers with trauma and those who are at riskDeliver in the moment support and arrange follow up calls were appropriateProvide assistance and information to managers/HR when calling the helplineUpdate all information accurately on the systemProvide support through email or web functionAssist EAP Team with other administrative duties including referral workDue to the demand of mental health services the ability to work under pressure is key, with the support of your peers and the clinical management teamResponding to general service enquiries via email, assisting EAP team and peers with other duties including referral work when opportunity arisesResponding to individuals and/or referrals received into EAP email inbox and actioning to call back as requiredFlexible working approach required in supporting the needs of a 24 / 7 / 365 day per year service to meet the needs of our callers and organisations as outlined aboveWork on additional projects to support the departmentNOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.Skills, Experience and QualificationsPost Graduate Diploma in Counselling and/or PsychotherapyBACP Registered member and/or other governing body, ideally working towards accreditationTelephone support experienceA qualification in CBT would be advantageous but not essentialEAP Experience desirable but not essentialComputer literate is essential, with the ability to work with different systemsOur Values &amp; Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status.&nbsp; We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

EAP Helpline Counsellor

A fantastic opportunity has arisen within PAM Occupational Health Solutions for an&nbsp;Occupational Health Technician&nbsp;to join our OH Screening Team within the Private/Public sector and support some of our well-established clients.Covering - Liverpool, Manchester, Bradford &amp; Wakefield and willingness to travel UK Wide ​- Car allowance providedYou will be expected to contribute to the Occupational Health Screening division’s success, working closely with your regional colleagues, other associated clinicians and client services colleagues to ensure the delivery of Safe, Effective, and Quality Occupational Health services.The successful candidate will be responsible for the support and delivery of Occupational Health Services on various contracts from construction to the food industry, providing a high-quality health screening service to our client's employees, whilst increasing the business quality through effective relationship building with employees &amp; managers.Traveling is a key part of the role as the role is peripatetic and a willingness to travel UK-wide is needed to attend training and cover annual leave and sickness absence, however, PAM will always look to minimise this.Hours/Working Week are Monday-Friday 40 hours per week.Key accountabilities &amp; responsibilities:Conduct all aspects of health surveillance and fitness for work medicals/safety critical medicals in line with client standards and requirementsDrug and alcohol screeningEnsure that all documentation is uploaded to OHIO in the relevant areasStore all data in line with Data Protection PrinciplesMaintaining confidentiality at all timesEnsuring KPI’s are metEnsuring consistency of service deliveryMonitoring OHIO compliance to ensure that all information is correct and completeEnsuring an excellent customer experienceKeep working practices in line with company accreditations including ISO 9001, 27001, SEQOHS, RISQS, and IIPEnsure all medical equipment is calibrated and safety testedProviding support to new team membersEscalations are conducted appropriatelyWork in collaboration with all members of the OH TeamSkills, Experience &amp; Qualifications:Sports Science Qualification or similar/Occupational Health Technician experience delivering health screening/medicals is preferable but not essentialCompetent at managing client communicationHighly organised and process-driven individualAbility to liaise with other departments and colleagues to achieve resultsResults orientated and customer-focusedIT LiteracyEffective communication skills.Ability to collate, prepare and deliver wellbeing contentGood organisation skills, the ability to work to deadlines and prioritise.The ability and commitment to desire to be part of a team that seeks to provide the highest levels in a professional services business.Understanding of ConfidentialityGood report writing skillsOur Values &amp; Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

Occupational Health Technician

Physiotherapy Senior Account ManagerSalary -&nbsp;£45,000 - £50,000&nbsp;plus commission structure (this will be agreed based on client retention and account growth)Location: Nationwide/RemoteReports To: Account DirectorAbout Us – PAM Group:Founded in 2004, PAM Group has grown to become the UK’s largest privately owned provider of occupational health, rehabilitation, wellbeing, and absence management services. Headquartered in Warrington, we support over 1,500 employers and more than 1.5 million employees across a wide range of sectors including retail, legal, finance, energy, construction, manufacturing, and the public sector. With a team of over 900 multidisciplinary professionals, PAM Group delivers a connected-health model that integrates occupational health, physiotherapy, psychological services, neurodiversity support, and more. Our mission is to proactively reduce sickness absence, enhance employee wellbeing, and help organisations create healthier, more productive workplaces.Job Summary:We are seeking a dynamic and experienced Physiotherapy Senior Account Manager to oversee and coordinate physiotherapy services within occupational health settings. This role combines commercial acumen with strategic account management to ensure the delivery of high-quality, evidence-based physiotherapy services to corporate clients. The ideal candidate will have strong communication, organisational, and business development skills.&nbsp;Account Management, Contract Reviews &amp; Service Evaluations, KPI monitoring, Account Retention &amp; Growth, Analysing service data at a Senior level are paramount to the roleKey Responsibilities:Serve as the primary point of contact for corporate clients.Build and maintain strong, long-term relationships with stakeholders.Conduct regular client reviews and service evaluations.Coordinate and monitor physiotherapy services across client sites.Ensure clinical standards and KPIs are met or exceeded.Support the implementation of early intervention and return-to-work programs.Identify opportunities to expand services within existing accounts.Assist in preparing proposals and presentations for new business.Collaborate with the sales and marketing teams to support growth initiatives.Work with operational teams to ensure the clinical staff have a clear understanding of client requirements to ensure quality bespoke deliveryAnalyze service data and prepare performance reports for clients.Use insights to recommend improvements and demonstrate valueExperience &amp; Skills:Experience in account management or client-facing roles is highly desirable.Excellent communication, negotiation, and presentation skills.Proficient in Microsoft Office, Salesforce and healthcare management systems.Desirable Attributes:Commercial awareness and strategic thinking.Ability to work independently and manage multiple priorities.Passion for improving workplace health and employee wellbeing.Strong understanding of workplace health, ergonomics, and injury prevention.A Physiotherapy background.Our Values &amp; Benefits<ul>	<li>Company Pension</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

Senior Account Manager - PPS

We are looking for a Drug &amp; Alcohol Tester, responsible for the support and delivery of a drug &amp; alcohol service to our client. Providing a professional, high standard of service, conforming to PAM’s standardsHours of WorkMonday – Friday 40 hours per week, 07.30 to 16.00.Voluntary Call Out cover Monday-Friday 16.00-18.00 paid as overtimeAccountabilitiesConduct all drug &amp; alcohol testing in line with PAM protocols &amp; proceduresUndertake drug testing service through both oral fluid and urine testingUndertake alcohol screening - intoximeterEnsure testing facilities meet PAM’s standardTo assist in health promotion activitiesEnsure that all documentation is uploaded to OHIO in the relevant areas in the required time periodEnsure attendance and completion of all mandatory and extra training required.Store all data in line with Data Protection PrinciplesMaintaining confidentiality at all timesEnsuring KPI’s are metEnsuring consistency of service deliveryMonitoring OHIO compliance to ensure that all information is correct and completed.Ensuring an excellent customer experienceKeep working practices in line with company accreditations including ISO 9001, 27001, SEQHOS and IIPEnsure all medical equipment is calibrated and safety testedProviding support to new team members &amp; the wider OH teamDimensionsThe post holder will work with a dedicated clientInduction testing will be as part of a five person team at a dedicated Induction site.Random and Post-Incident/For-Cause testing will be sole working or a 2 person team when levels allow.You will be expected to contribute to the business success and work closely with the client and clinicians to ensure delivery of Safe, Effective and Quality Occupational Health service.You will be expected to work in line with PAM standards to ensure a legally defensible testing service is maintained.Travelling as part of the role to cover for annual leave and any sickness absence is necessary however PAM will always look to minimise this.You will use our systems and must have good IT skills using the internet and Microsoft Office software.The post holder will demonstrate the ability to create solutions to issues and support the PAM culture of providing clear and pragmatic advice and flexibility to cope with dynamic and fast changing client requirements.Using the escalation and support mechanisms as and when required Contributing to the sharing of best practice in managing occupational health.The ideal candidate will have previous experience in delivering similar services. They will also be able to demonstrate excellent communication skills with proven customer service experience within a business to business sector. Will have a resourceful, strong motivational ability and a commitment to service delivery excellence.Skills Knowledge &amp; Experience/Person Specification The ideal candidate will have previous experience in delivering similar servicesCompetent at managing employee &amp; client communicationHighly organised and process driven individualAbility to liaise with other departments and colleagues to achieve resultsResults orientated and customer focused.IT LiteracyEffective Communications skills.Good organisation skills the ability to work to deadlines &amp; prioritise.The ability and commitment to desire to be part of a team that seeks to provide the highest levels in a professional services business.Our Values &amp; Benefits<ul>	<li>Company Pension</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

27 PAM Group Jobs