Bupa is seeking an EAP Telephone Counsellor to support client employees with mental health and wellbeing through structured, solution-focused therapy. The role involves handling inbound calls, completing 20-minute assessments, triaging for further support, and managing a personal caseload.
The successful candidate will have a Level 4 counselling qualification with BACP/UKCP registration and experience in telephone-based counselling, using MS Teams and MS Office in a fast-paced environment.