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<h2>Job overview</h2>St Clare's, Oxford is a well-established international school in the United Kingdom offering the International Baccalaureate curriculum (students equivalent to UK year 11 and US grade 10), academic gap year students and those on the university foundation programme. We are committed to providing a supportive and inspiring environment that prepares students for success in higher education and their future careers. We are currently seeking a University and Career Counsellor to join our team. This position focuses on guiding students through their career planning and university application processes, helping them make informed decisions about their futures. We are looking for demonstrated experience of providing personal CHE guidance and facilitating group work in an educational or organisational setting, making this an excellent opportunity for someone passionate about student development and career guidance. Position: University and Careers Counsellor Curriculum: International Baccalaureate (PYP, MYP, DP) Minimum Qualification: Associate Degree Experience: Providing personal CHE guidance and facilitating group work in an educational or organisational setting Skills and Qualifications: - Minimum of an Associate Degree or equivalent qualification - Strong communication skills with the ability to engage effectively with students, parents, and staff - Interest in career development trends, university admissions processes, and higher education pathways - Ability to provide personalised advice tailored to individual student needs - Organisational skills to manage multiple tasks including workshops, one-on-one counselling sessions, and events - Proficiency in using digital tools for research on universities and careers Values and Attitudes: - A genuine passion for supporting young people’s growth academically and personally - Empathy towards diverse cultural backgrounds within an international school community - Commitment to fostering independence while providing guidance during critical decision-making stages - Positive attitude towards continuous learning about evolving educational opportunities worldwide - Respectful approach when dealing with confidential information related to students’ aspirations If you are enthusiastic about empowering students as they navigate their academic journeys toward higher education or professional paths at St Clare's Oxford we encourage you to apply.

University and Career Counsellor (Careers and Higher Education)

<h2>Job overview</h2>We are offering placement at the Dunraven Secondary Phase to Counselling or Psychotherapy students who require practical counselling experience with 11–18-year-old students to supplement their studies.The number of clinical hours will be dependent on trainees’ availability; however, we would advise a minimum of 4 hours per week so this can be beneficial to your studies and our students.You will be working with secondary school-aged students and will demonstrate an ability to deal with confidential matters in a supportive and therapeutic manner, the primary focus being the well-being of our students.The school’s aim is “Excellence for All”, and the trustees wish to offer such placements to candidates of significant ability and enthusiasm who are aware of and stimulated by the challenges and potential of a successful, multi-ethnic coeducational school.Start date: Not applicable. Successful applicants will start their placement once the school’s safer recruitment checks have been completed.Hours of work: One day per week with a minimum of 4 clinical hours per week, plus fortnightly supervision, term-time only.Length of placement: Dependent on individual course requirements but not exceeding one year.Dunraven School OverviewDunraven School’s results are strong, remaining well above national averages and representing positive ‘value-added’. Recognition of our marked progress has been significant, and our journey as a school is important to us. For example:<ul><li>in February 2011, we were designated as both a National Support School and a Leading-Edge School;</li><li>in August 2011, we converted to Academy status;</li><li>in 2012, we began our development as an all-through school, with children starting in Reception in September 2013;</li><li>in summer 2013, our £20 million BSF programme was completed;</li><li>in October 2014, we were judged as outstanding in all areas, including both Early Years and the Sixth Form, by Ofsted;</li><li>in 2016, we were designated as a National Teaching School and an Academy Sponsor, and the Dunraven Educational Trust was established;</li><li>in September 2018, our Multi-Academy Trust was formally set up with the integration of Van Gogh Primary;</li><li>in September 2021, The Elmgreen School and Rosendale Primary School joined the Trust;</li><li>in March 2023, we were judged by Ofsted as good overall with outstanding features.</li></ul>We look forward to receiving your application.Closing date: 29 January 2026.Dunraven School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under-represented groups, including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Trainee Counsellor

<h2>Job overview</h2>At the International School Ho Chi Minh City we realize that the demands on 21st Century education dictate new roles for teachers in order to prepare students to be effective in a rapidly changing world. The following job description outlines characteristics that ISHCMC believes teachers should exhibit and are important if they are to help students achieve as active learners.&nbsp; The school now has an exciting opportunity for an experienced&nbsp;Social Emotional Counselor&nbsp;to join our fantastic team.We are seeking a dynamic, collaborative, and strengths-based Social Emotional Counselor who will monitor, advise, and assist culturally diverse students in their personal, social, and academic progress. They will provide short-term individual or small group counseling support. They will support the school’s POSISH pastoral programme in consultation with key stakeholders. They are expected to work in a positive, professional, and supportive manner, developing a collaborative and team approach that enables the school to achieve its stated philosophy and specific goals. They will plan and conduct staff in-service and parent workshops on matters relating to guidance and counseling. They will be expected to act as the Deputy Designated Safeguarding Lead (DDSL) under the guidance of the Designated Safeguarding Lead (DSL) to support student safety and wellbeing, and will be involved in providing direction on matters relating to safeguarding and child protection.&nbsp; Position Objective The School Counselor will focus on the social, emotional and physical well-being of students in the School.&nbsp; They will work collaboratively with the Administration, Student Support Services team members and all School Counselors to ensure that students and parents have access to advice and information that will enable our students to flourish as they face emotional, social, and physical changes. The School Counselor is responsible for promoting and safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact. They will adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times and be prepared to report to their&nbsp; administration, the DSL and the Head of School should any concerns regarding a child arise. Responsibilities: The Counselor is expected to monitor, advise and assist in the personal, social and academic progress of students through the following duties: - Liaise with the Director of Student Support Services, Vice Principals, Pastoral Leads, and Faculty in developing and implementing a responsive counseling programme for all students in the school. - Provide an assessment of students’ academic and social/emotional needs and monitor progress of students in collaboration with homeroom/advisory teachers, teaching faculty and student support services staff in addressing the particular needs of individual students. - Facilitate social emotional and co-teach comprehensive sex education lessons through the POSISH programme in consultation with homeroom/advisory teachers, Vice Principal, Pastoral Leads and Grade Level Leaders. - Provide support to small groups of students involved in the counseling program.&nbsp; - Actively participate in activities, assisting, intervening and encouraging individual students or in groups.&nbsp; The Counselor is expected to work in a positive, professional, supportive manner and develop a collaborative and team approach to enable the school to achieve its stated philosophy and its specific goals. Their duties in this area are to: &nbsp; - Be an active member of the Safeguarding team by supporting the school’s policies and practices, including those guidelines provided by Cognita. - Assist in reviewing student admissions records by reviewing documents and meeting with students and their parent(s) with the Director of Student Support Services.&nbsp; - Provide appropriate reference and resources materials to teachers or family members. - Provide short term individual or group counseling for students, including crisis intervention and counseling on academic, personal, social, behavioral or family issues. - Develop and maintain an external student referral system. - Work closely with the school’s Wellness Center to support student needs.&nbsp; - Advise and assist the faculty on matters of guidance and counseling of students. - Plan and conduct staff in-service on matters relating to guidance and counseling. - Prepare an annual order of job related educational materials. - Continue professional development on the knowledge and skills required for the post. The Counselor will be expected to promote awareness amongst the school community regarding the role of counseling in the development of students. Their duties in this area are: - Assist, support and advise teachers regarding effective communication with parents. - Be familiar with the diversity of the school community and student’s family background. - Liaise, communicate and consult with parents on matters as appropriate. - Attend and support teacher/parent events (where appropriate), include Parent Information Sessions and Orientation Programmes. - Design and facilitate Parent workshops as needed.&nbsp; - Participate in councils to strengthen the school’s vision of wellbeing for all.&nbsp; The Counselor will be expected to act as the Deputy Designated Safeguarding Lead (DDSL) under the guidance of the Designated Safeguarding Lead (DSL) to support student safety and wellbeing and will be involved in providing direction on matters relating to safeguarding and child protection. Their duties in this area are to: - Provide direct support and guidance to students by working with the DSL to address safeguarding concerns and take the lead on matters that fall within the lower tiers of risk and need as identified within school safeguarding policies. - Deputize for the DSL if they are not available. They will provide guidance and support to school leaders on safeguarding matters.&nbsp; - Support and deputize for the DSL, as appropriate, in child protection matters, including Team - Around the Child Meetings, action planning, record keeping, and reviews. - Collaborate with staff, especially pastoral, wellbeing leads, school nurses, learning support team, and EVC on matters of safety and safeguarding so the right support is given to all students. - Embed a common language and understanding of safeguarding, and raise awareness of safeguarding practice, policies, and procedures within the school - Collaborate on developing safeguarding systems by seeking out and providing feedback from across the school - Develop effective relationships and engagement with the school’s leadership team - Act as a source of safeguarding support for all staff - Build and maintain effective working relationships with external specialists (statutory, voluntary, and private) who contribute to the assessment, intervention, and support of a child in need.&nbsp; - Encourage a culture of listening to children, informally and formally through the voice of the student activities that enable the school to take account of student wishes and feelings - Be alert to the additional risks of children who are vulnerable, have learning fragilities, or require additional support &nbsp; Perform other duties as determined by the Deputy Head of School or Head of SchoolHow to Apply: Complete this application before the closing date. The Closing Date for Applications is:&nbsp;30 March 2026Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races.&nbsp; We have an unwavering commitment to being fair and equitable in our recruitment process.Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

Social Emotional Counselor

<h2>Job overview</h2>Effective 1 August 2026 Frankfurt International School in Oberursel is looking for an experienced and qualified Elementary School&nbsp;Counselor / Learning Support Teacher&nbsp;for Grades 2-5.We are looking for candidates who have extensive knowledge and experience with supporting students, families and teachers with the social emotional needs of Elementary students.Qualifications:Required:<ul><li>Fully licensed/certified Elementary School Counselor</li><li>Multiple years of experience in the school counseling role in Elementary School</li><li>Experience with designing and implementing Behavior Support Plans and Functional Behavior Assessments</li></ul>Preferred:<ul><li>Experience with supporting and collaborating with teachers and families around challenging behavior</li><li>Experience leading team meetings with families</li><li>Leading teams of support professional in data collection, progress monitoring and behavior modification strategies</li></ul>Length of appointment: Initial two year probationary contract.In line with the school's mission to inspire individuals to develop their intellect, creativity and character to become independent, adaptable, socially responsible and internationally-minded citizens, it is the responsibility of teachers at FIS to model our beliefs and to ensure a dynamic, inquiry-driven education of the highest standard.Instruction and assessment shall be based on the agreed curriculum, and classroom teaching approaches shall secure a stimulating, challenging, structured, safe, and caring environment within clear rules and expectations.Teachers shall actively engage in self-reflection and professional growth in order to develop a wide range of instructional strategies, enlarge their understanding of their fields and subjects, and accordingly be well equipped to meet the individual abilities, needs, and learning differences of students.For consideration and more information, please apply directly via <a href="https://www.fis.edu/join-us/work-fis/jobs" target="_blank">https://www.fis.edu/join-us/work-fis/jobs</a>

Elementary School Counselor / Learning Support Teacher

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. &nbsp;Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.&nbsp; This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being: We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. &nbsp;In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: <a href="https://www.vitahealthgroup.co.uk/join-us/careers/" target="_blank">https://www.vitahealthgroup.co.uk/join-us/careers/</a> Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. &nbsp;We are committed to Equality, Diversity &amp; Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. &nbsp;For further information on our EDI commitments please view here: <a href="https://www.vitahealthgroup.co.uk/edi/" target="_blank">Vita Health Groups commitment to Equality, Diversity and Inclusion</a> We are committed to being equitable and supporting the wellbeing of all employees. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact <a href="mailto:recruitment@vhg.co.uk" target="_blank">recruitment@vhg.co.uk</a> and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.&nbsp; Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.&nbsp; Vita Health Group reserves the right to close this job when sufficient applications have been received. Vita Health Group

Vita Health Group

Operational Team Manager - Kent & Medway

Are you looking for an administrative role that will really make a difference to lives? This position&nbsp;is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing&nbsp;an effective and efficient administrative service&nbsp;for NHS patients, referring GP’s, healthcare professionals and ICB&nbsp;contacts. The role is varied and covers a range of administrative responsibilities that support the day to day operations&nbsp;of the service, as well as contributing to its ongoing development. At Vita Health Group&nbsp;we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and join our friendly team, keep reading to see if you are interested in the role and what we have to offer. &nbsp;Main Duties and Responsibilities This is an excellent opportunity to build on your administration and customer service skills in a busy fast-paced organisation. &nbsp;You should have good experience of dealing with the public and be a confident communicator both on the telephone and over email. &nbsp;You will possess excellent attention to detail, quick to learn new systems and be eager to develop your career as part of a close-knit team in a flexible and supportive environment. Please&nbsp;include a supporting statement in your application outlining how your skills and experiences meet the requirements of the role. We have 2 roles available: 30 hour part time role: this is a hybrid role over 4 days with 2 days in the office (at Bizspace, Nottingham) on Monday and Wednesday. The hours are 9:00am-5:00pm each day. The non-working day is to be confirmed. 37.5 hour full time role: this is also a hybrid role over 5 days with 2 days in the office on Monday and Wednesday and 3 days working remotely. One of the remote days will be a late shift of 12:00-8:00pm. The day is to be confirmed. Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. &nbsp;Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being: We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. &nbsp;In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: <a href="https://www.vitahealthgroup.co.uk/join-us/careers/" target="_blank">https://www.vitahealthgroup.co.uk/join-us/careers/</a> Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. &nbsp;We are committed to Equality, Diversity &amp; Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. &nbsp;For further information on our EDI commitments please view here: <a href="https://www.vitahealthgroup.co.uk/edi/" target="_blank">Vita Health Groups commitment to Equality, Diversity and Inclusion</a> We are committed to being equitable and supporting the wellbeing of all employees. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact <a href="mailto:recruitment@vhg.co.uk" target="_blank">recruitment@vhg.co.uk</a> and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.&nbsp; Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.&nbsp; Vita Health Group reserves the right to close this job when sufficient applications have been received. Vita Health Group

NHS Talking Therapies Patient Coordinator

Are you looking for an administrative role that will really make a difference to lives? This position&nbsp;is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing&nbsp;an effective and efficient administrative service&nbsp;for NHS patients, referring GP’s, healthcare professionals and ICB&nbsp;contacts. The role is varied and covers a range of administrative responsibilities that support the day to day operations&nbsp;of the service, as well as contributing to its ongoing development. At Vita Health Group&nbsp;we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and join our friendly team, keep reading to see if you are interested in the role and what we have to offer. &nbsp;Main Duties and Responsibilities This is an excellent opportunity to build on your administration and customer service skills in a busy fast-paced organisation. &nbsp;You should have good experience of dealing with the public and be a confident communicator both on the telephone and over email. &nbsp;You will possess excellent attention to detail, quick to learn new systems and be eager to develop your career as part of a close-knit team in a flexible and supportive environment. Please&nbsp;include a supporting statement in your application outlining how your skills and experiences meet the requirements of the role. This is a hybrid role spread across five days. The working pattern of the week is as follows: Monday: Office based (Cubo Office, Victoria Street, Derby): 8am – 2pm Tuesday: Home based: 8am -2pm Wednesday: Home based: 9am-3pm Thursday: Home based (late shift): 2pm -8pm Friday: Office based (Cubo Office, Victoria Street, Derby): 9am -3pm Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. &nbsp;Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being: We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. &nbsp;In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: <a href="https://www.vitahealthgroup.co.uk/join-us/careers/" target="_blank">https://www.vitahealthgroup.co.uk/join-us/careers/</a> Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. &nbsp;We are committed to Equality, Diversity &amp; Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. &nbsp;For further information on our EDI commitments please view here: <a href="https://www.vitahealthgroup.co.uk/edi/" target="_blank">Vita Health Groups commitment to Equality, Diversity and Inclusion</a> We are committed to being equitable and supporting the wellbeing of all employees. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact <a href="mailto:recruitment@vhg.co.uk" target="_blank">recruitment@vhg.co.uk</a> and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.&nbsp; Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.&nbsp; Vita Health Group reserves the right to close this job when sufficient applications have been received. Vita Health Group

NHS Talking Therapies Patient Coordinator 

Job description – EAP Helpline Counsellor - Nights (Sat &amp; Sun)Location - Homebased/RemoteMain Purpose of the roleWe provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.Working hours:Saturday &amp; Sunday 19:30pm to 06:00am (flex required to support business needs.)x10.5 hours per day - x21 hours per weekKey Accountabilities and ResponsibilitiesUnderstand the principles of workplace counselling and a solution focused approachProvide in the moment support calls to individuals calling the helpline, signposting to appropriate external agenciesConduct telephone clinical assessments including referral for ongoing psychological and counselling supportWork to and exceed individual goals, for example, an individual goal is to support a minimum of 20 people through the helpline on a daily basis (20 calls per day)Work to and exceed team goals, for example making a call back within 2 hours to provide the best and efficient support to that individual in needBe confident in administering Psychometric ToolsProvide psychoeducation to callers to better understand their feelings and empower self-helpManage high risk calls in accordance to PAM Wellbeing’s risk policy, be confident with supporting callers with trauma and those who are at riskDeliver in the moment support and arrange follow up calls were appropriateProvide assistance and information to managers/HR when calling the helplineUpdate all information accurately on the systemProvide support through email or web functionAssist EAP Team with other administrative duties including referral workDue to the demand of mental health services the ability to work under pressure is key, with the support of your peers and the clinical management teamResponding to general service enquiries via email, assisting EAP team and peers with other duties including referral work when opportunity arisesResponding to individuals and/or referrals received into EAP email inbox and actioning to call back as requiredFlexible working approach required in supporting the needs of a 24 / 7 / 365 day per year service to meet the needs of our callers and organisations as outlined aboveWork on additional projects to support the departmentNOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.Skills, Experience and QualificationsPost Graduate Diploma in Counselling and/or PsychotherapyBACP Registered member and/or other governing body, ideally working towards accreditationTelephone support experienceA qualification in CBT would be advantageous but not essentialEAP Experience desirable but not essentialComputer literate is essential, with the ability to work with different systemsOur Values &amp; Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

PAM Wellness

EAP Helpline Counsellor - Night (Sat & Sun)

EAP Counselling Manager - Hybrid/Lakeside, WarringtonLakeside Office Warrington 2 days Per Week,&nbsp;3 days remote working.Monday to Friday, 9am to 5:30pm (flex required to support business needs.)Requirement to work Bank Holidays on a rotational basis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9am to 5:30pm.The RoleAre you a dynamic and inspiring people leader with a passion for delivering outstanding wellbeing support? We’re looking for an EAP Counselling Manager who will play a pivotal role in shaping, growing, and leading our Employee Assistance Programme team. This is a fantastic opportunity to influence service excellence, drive performance, and make a genuine difference to the wellbeing of thousands of people.What You’ll BringProven leadership experience, with a strong track record in managing high-performing teams. You’ll be confident in driving a performance culture through clear 1:1s, personal development plans, performance reviews, supervision, and regular team meetings.Exceptional stakeholder management skills, with experience working directly with senior leaders, key clients, and cross-departmental teams. You’ll use your communication strengths and relationship‑building skills to act as a trusted point of contact for service delivery.Background in an EAP environment and experience managing both clinicians and support teamsAnalytical capability, with an ability to interpret data and MI, identify areas for improvement, and proactively address issues to deliver outstanding client and people outcomes.Experience in designing and delivering training, including induction programmes and tailored learning plans that help teams continuously grow, enhance their clinical and operational expertise, and deliver best‑in‑class service.A natural ability to inspire a positive, “can‑do” culture, motivating individuals to reach their full potential and achieve shared success.What Your Typical Day Might Look LikeLead and develop a team of EAP counsellors and case workers, ensuring they are supported, engaged, and delivering high-quality services.Monitor team performance daily, weekly, and monthly, ensuring goals are met and exceeded.Drive service excellence across the EAP helpline, ensuring timely, compassionate support for all PAM Wellbeing users.Provide clinical leadership, offering daily guidance, safeguarding support, risk oversight, debriefs, and sound judgement in complex cases.Champion a growth mindset, transforming and evolving the EAP service by expanding access to support through helpline and digital platforms.Streamline processes to create a client‑centred, efficient, and compliant operation aligned with business strategy and plans.Maintain strong clinical and operational governance, ensuring adherence to protocols and supporting consistent practice across departments.Work closely with the Head of EAP Operations to drive continuous improvement, shaping the future of the service.Conduct monthly audits and provide constructive coaching to enhance service quality.Oversee absence management, ensuring policies are followed effectively.Deliver engaging induction and ongoing training, identifying development needs and designing training plans that empower staff to perform confidently and safely.Attend customer quarterly meetings, providing insight and acting as a key clinical contact for client queries.Build trusted relationships with senior leadership, supporting escalations, resolving complaints, and maintaining high clinical standards.Deputise for the Head of EAP Operations, stepping up to support senior leadership as needed.Take an active role in business continuity, meeting service levels and offering flexible support to helpline and assessment functions during peak demand.Why Join Us?Be part of a forward-thinking organisation committed to mental health and wellbeing.Work in a role that combines clinical insight with strategic impact.Opportunities for professional development, including CPD and formal training.Collaborate with passionate professionals who share your commitment to quality care.Ready to make a difference? Apply today and help us deliver the highest standards of mental health support.Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

EAP Counselling Manager

<h2>Job overview</h2>Hong Kong International School (HKIS) High School Counselors deliver a comprehensive, developmental guidance program that fosters students’ personal, social, spiritual, and academic growth. This program is grounded in internationally recognized standards of practice for school counseling in global education settings. Counselors are expected to uphold and embody the HKIS mission: “Dedicating our minds to inquiry, our hearts to compassion, and our lives to service and global understanding.” HKIS’s High School counseling model is intentionally designed to meet the diverse needs of students through a community-based structure. The High School is organized into four distinct communities, each supported by a dedicated pair of counselors. Together, these counselors serve approximately 50 students per grade level within their community. Counselors work collaboratively to: •	Advocate for students across academic, social/emotional, and college/career domains. •	Advise and support students through individual and group counseling, programming, and consultation. •	Build strong relationships with students, families, and faculty to foster a supportive and inclusive school environment. This team-based approach strives to deliver personalized guidance and care for every student throughout their high school journey. KEY AREAS OF RESPONSIBILITY: Professional Knowledge •	Demonstrates knowledge of SEL competencies (e.g., CASEL framework, ISCA standards), as well as academic and career exploration curricula to support existing HKIS programs as well as individual counseling practice •	Demonstrates knowledge of current child safeguarding policies and standards and is able to implement related strategies to protect the wellbeing of all students •	Understands the diverse interests, cultural backgrounds, assets, talents, and spiritual identities of students and families and is able to apply them to individual counseling and group seminar planning and delivery •	Demonstrates an awareness of current research in adolescent typical and atypical development, learning and life transitions Requirements •	Experience working within an evidence-based secondary counseling model •	A growth mindset •	Experience in counseling in diverse, multicultural settings •	Excellent interpersonal skills to collaborate with faculty, parents, students, and administrators •	Have strong written and oral communication skills •	Have a working understanding of the ISCA and/ or ASCA counseling framework •	Have interest and experience in curriculum development and delivery, preferably in counseling curriculum •	Ability to collect and interpret individual and group data •	Skilled in the use of technology for student planning, documentation, and the virtual delivery of the counseling program •	Be enthusiastic about collaboration and professional development •	Commitment to child safeguarding Responsibilities •	Collaboration with a multidisciplinary team, which includes classroom teachers, administrators, learning specialists, parents and outside providers •	Responsive services, including child protection &amp; trauma crisis support •	Individual and small group solution-focused brief counseling •	Parent education and partnership (coffee morning, parenting course) •	Faculty consultation •	Faculty professional development, e.g., Child Protection and Mental Health •	Partner with administration to ensure smooth transitions for students joining and departing HKIS •	Delivery of SEL as well as mental health and well-being lessons MINIMUM REQUIREMENTS AND QUALIFICATIONS: Education: •	Master's or advanced degree in Counseling or equivalent (School Counseling preferred)  Experience: •	Minimum of five years experience as a counselor in a school context at the relevant grade/age level. •	Experience leading and facilitating parent and student groups within a culturally diverse setting‚ •	Teaching counseling curricula through a classroom/seminar delivery model •	Experience working with US, UK, and international college representatives and/ or admissions •	Knowledge of global university admissions practices, experience working with families throughout the full application process, and familiarity with university application platforms Required skills: ●	Technical proficiency with Microsoft suite, MAIA learning (or similar), PowerSchool, Schoology, and/or similar school-based learning management and student information systems ●	Enthusiasm about teaching Counseling Seminars (grades 9-12), which is part of a comprehensive high school Wellbeing program ●	Comfort with identifying strengths in self and others, and utilizing own strengths in a shared leadership model ●	Positive mindset, growth-oriented, student-focused Child Protection Statement: •	At HKIS, each child’s welfare is paramount. We act to ensure that our students enjoy the right to be protected from harm and exploitation and have their welfare safeguarded. How to apply Interested candidates, please click "Apply" via Schrole.&nbsp; We invite you to learn more about our school and discover for yourself career opportunities in our remarkable HKIS community at <a href="https://www.hkis.edu.hk/" target="_blank">https://www.hkis.edu.hk/</a> We look forward to hearing from you!

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