LOCATION: Shipley / community based across Bradford district
GRADE / SALARY: D1 £27,294.18 FTE per annum (actual salary of £21,835.34 per annum for 30 hours per week)
HOURS: 30 hours per week
Purpose of the Job:
To provide trauma-informed, person-centred support to adults accessing the HOPE service who have experienced long-term complex trauma, Adverse Childhood Experiences (ACEs), childhood trauma, sexual abuse, domestic abuse, severe mental illness and other significant life adversities.
The postholder will manage their own caseload and support individuals to improve wellbeing, strengthen coping strategies, build resilience, and work towards meaningful recovery. The role includes advocacy, peer support, group facilitation, service navigation, and multi-agency working. The successful candidate will understand how trauma impacts behaviour, emotional regulation, relationships, coping mechanisms and engagement with services and will adapt their approach to meet individual needs.
The postholder will be expected to undertake DBT-informed, Peer Support and other role-relevant training, and to facilitate and support the delivery of groups following appropriate training and supervision.
Main Duties:
- Manage an allocated caseload of people ensuring all are given time and seen regularly in person in the community, home-based visits or over the telephone, where appropriate.
- Deliver one-to-one support using trauma-informed and recovery-focused approaches.
- Work alongside people to help them access mental health, adult social care, housing, and community support, and advocate for their needs.
- Support people experiencing suicidal ideation, self-harm, emotional distress and dual diagnosis presentations.
- Facilitate or co-facilitate peer support, wellbeing and recovery groups.
- Maintain accurate notes, records and outcome measures in a timely manner.
- Liaise and work collaboratively with professionals and partner organisations across the district.
- Work in line with and adhering to all relevant safeguarding, confidentiality and professional boundaries policies and procedures, ensuring concerns are escalated appropriately.
Values and Behaviours:
- Promote hope, recovery and independence, supporting people to achieve positive outcomes.
- Treat people with dignity, respect, and compassion, promoting inclusion and challenging stigma and discrimination.
- Build effective partnerships and work collaboratively with colleagues, services and communities to provide joined-up support.
- Demonstrate passion for our work and inspire others to feel the same.
- Strive for high standards and continuously seek opportunities for improvement.
- Model excellent partnership and team working.
Person Specification
Listed below are the knowledge, experience skills and values you'll need to do this job, we will assess these through your application or through tests or interviews after shortlisting.
Knowledge
Method
Qualifications to GCSE Grade 4 or above, or significant equivalent experience
Application
Strong understanding of trauma-informed practice.
Assessment
Understanding of how trauma affects behaviour, emotional regulation, coping strategies and relationships.
Assessment
Knowledge of ACEs, complex trauma, childhood trauma, sexual abuse, domestic abuse and severe mental illness.
Assessment
Strong knowledge of mental health services, adult social care and support pathways.
Assessment
Understanding of safeguarding and risk management.
Assessment
Understanding of the impact of stigma and discrimination in relation to mental health.
Assessment
Willingness and ability to undertake training in DBT-informed approaches, Peer Support, and other relevant learning and development opportunities.
Assessment
Experience
Experience of working with people affected by ACEs, childhood trauma, sexual abuse, and/or domestic abuse.
Application
Assessment
Experience of working within mental health services, adult social care, community support or similar settings, or demonstrate equivalent knowledge.
Application
Assessment
Experience of supporting people with complex mental health needs, suicidal ideation, self-harm, and/or dual diagnosis.
Application
Assessment
Experience of managing a caseload and using IT systems to maintain accurate records and case notes.
Application
Assessment
Experience of person-centred, strength-based support.
Application
Assessment
Application
Assessment
Lived experience of recovery
Assessment
Assessment
Skills
Excellent communication and engagement skills
Application
Assessment
Application
Assessment
Ability to build trusting relationships
Application
Assessment
Ability to work independently and as part of a team
Application
Assessment
Non-judgmental and supportive interpersonal skills
Assessment
Ability to manage a caseload and workload effectively
Application
Assessment
Competent in Word, Excel, Outlook and use of online client database(s)
Application
Values
A firm belief that all people matter and deserve respect
Assessment
An evidenced belief that everyone can change
Assessment
A track record of delivering on your commitments
Assessment
A personal commitment to equality, diversity, and inclusion
Operations 3 (HOPE, Trust Therapies, Admin)
Job Title
Trauma Informed Peer Support Worker (HOPE)
D1 £27,294.18 FTE per annum (actual salary of £21,835.34 per annum for 30 hours per week)