Job summary
Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
Main duties of the job
Peer Support Workers have lived experience, and the knowledge gained from that experience, is the foundation of peer support, helping build connections between peer support workers and the people they work with. (PSW Competency Framework, 2020). Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,910 to £23,910 a year
Contract
Fixed term
Duration
18 months
Working pattern
Part-time
Reference number
R000159
Job locations
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Job description
Job responsibilities
Hours of work: 18 hours - 3 x 6 hours Salary: £23,809 pa pro rata Location: Halton (Runcorn and Widnes) - due to location - successful applicant must be able to drive. Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which recently opened in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us: Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you: To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer You will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme, personalised wellbeing action plans and access to a Virtual GP Service * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career. How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -
Job descriptionJob responsibilities
Hours of work: 18 hours - 3 x 6 hours Salary: £23,809 pa pro rata Location: Halton (Runcorn and Widnes) - due to location - successful applicant must be able to drive. Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which recently opened in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us: Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you: To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer You will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme, personalised wellbeing action plans and access to a Virtual GP Service * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career. How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -
Person Specification
Qualifications
Essential
- Completion of Peer Support Worker
- Training or willingness to undertake such
- training in the first 12 months of
- employment, dependant on course
- availability
Experience
Essential
- Good standard of written English
- * Able to demonstrate a lived experience of
- mental health difficulties and supporting
- someone with a mental health difficulty.
- * Able to demonstrate careful listening and
- empathy and a non-judgemental attitude.
- * Able to support people's self-management
- (that is, the actions people can do to take
- care of themselves and gain control over
- their own lives).
- * Understanding of recovery-focused and
- person-centred approaches.
- * Ability to communicate effectively within a
- Team and externally with voluntary and
- statutory agencies.
- * Good interpersonal and listening skills
- * Able to plan and prioritise workload and
- meet competing demands
- * Able to demonstrate a commitment to self development, training and CPD
- * Able to motivate, support clients,
- volunteers
Qualifications
Essential
- Completion of Peer Support Worker
- Training or willingness to undertake such
- training in the first 12 months of
- employment, dependant on course
- availability
Experience
Essential
- Good standard of written English
- * Able to demonstrate a lived experience of
- mental health difficulties and supporting
- someone with a mental health difficulty.
- * Able to demonstrate careful listening and
- empathy and a non-judgemental attitude.
- * Able to support people's self-management
- (that is, the actions people can do to take
- care of themselves and gain control over
- their own lives).
- * Understanding of recovery-focused and
- person-centred approaches.
- * Ability to communicate effectively within a
- Team and externally with voluntary and
- statutory agencies.
- * Good interpersonal and listening skills
- * Able to plan and prioritise workload and
- meet competing demands
- * Able to demonstrate a commitment to self development, training and CPD
- * Able to motivate, support clients,
- volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mental Health Matters
Address
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Employer's website
https://www.mhm.org.uk/ (Opens in a new tab)
Employer details
Employer name
Mental Health Matters
Address
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Employer's website
Salary range
- £23,910 per year