Job summary
Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
Main duties of the job
Peer Support Workers have lived experience, and the knowledge gained from that experience, is the foundation of peer support, helping build connections between peer support workers and the people they work with. (PSW Competency Framework, 2020). Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
Details
Date posted
28 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,910 to £23,910 a year
Contract
Fixed term
Duration
18 months
Working pattern
Part-time
Reference number
R000159
Job locations
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Job description
Job responsibilities
Hours of work: 19 hours per week including evenings and weekends 6pm - midnight Salary: £23,809 pa pro rata Location: Warrington and/or Halton Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which will shortly be opening in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer you
Job responsibilities
Hours of work: 19 hours per week including evenings and weekends 6pm - midnight Salary: £23,809 pa pro rata Location: Warrington and/or Halton Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which will shortly be opening in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer you
Person Specification
Qualifications
Essential
- Completion of Peer Support Worker
- Training or willingness to undertake such
- training in the first 12 months of
- employment, dependant on course
- availability
Experience
Essential
- Good standard of written English
- * Able to demonstrate a lived experience of
- mental health difficulties and supporting
- someone with a mental health difficulty.
- * Able to demonstrate careful listening and
- empathy and a non-judgemental attitude.
- * Able to support people's self-management
- (that is, the actions people can do to take
- care of themselves and gain control over
- their own lives).
- * Understanding of recovery-focused and
- person-centred approaches.
- * Ability to communicate effectively within a
- Team and externally with voluntary and
- statutory agencies.
- * Good interpersonal and listening skills
- * Able to plan and prioritise workload and
- meet competing demands
- * Able to demonstrate a commitment to self development, training and CPD
- * Able to motivate, support clients,
- volunteers
Qualifications
Essential
- Completion of Peer Support Worker
- Training or willingness to undertake such
- training in the first 12 months of
- employment, dependant on course
- availability
Experience
Essential
- Good standard of written English
- * Able to demonstrate a lived experience of
- mental health difficulties and supporting
- someone with a mental health difficulty.
- * Able to demonstrate careful listening and
- empathy and a non-judgemental attitude.
- * Able to support people's self-management
- (that is, the actions people can do to take
- care of themselves and gain control over
- their own lives).
- * Understanding of recovery-focused and
- person-centred approaches.
- * Ability to communicate effectively within a
- Team and externally with voluntary and
- statutory agencies.
- * Good interpersonal and listening skills
- * Able to plan and prioritise workload and
- meet competing demands
- * Able to demonstrate a commitment to self development, training and CPD
- * Able to motivate, support clients,
- volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mental Health Matters
Address
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Employer's website
https://www.mhm.org.uk/ (Opens in a new tab)
Employer details
Employer name
Mental Health Matters
Address
Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
Warrington
WA2 7NG
Employer's website
Salary range
- £23,910 per year