Mental Health Support Worker Nottingham

Mental Health Support Worker Nottingham

Company: Nottingham Community Housing Association

helping people rebuild their lives, one day at a time.

If you're someone who genuinely cares about people, is motivated by seeing others grow, and wants a role where every day feels meaningful, this opportunity with NCHA's Care & Support team could be perfect for you.

You'll join a warm, supportive team who provide accommodation and one-to-one recovery-focused support to adults living with mental illness. You'll play a key role in helping people regain confidence, develop daily living skills and successfully manage their tenancy, all while being part of a service that values choice, dignity and inclusion.

Why You'll Love Working Here

NCHA is officially recognised as one of the UK's Best Workplaces, a Best Workplace for Wellbeing and a Best Workplace for Women. Our colleagues tell us they feel supported, valued and proud of the work they do. Explore our working life, our benefits, and our values to discover why 77% of our colleagues say NCHA is a great place to work.

Your benefits include:

• 37-hour working week
• Generous annual leave, with buy/sell options
• Healthcare cash plan, counselling and wellbeing support
• Help with bus and tram passes
• Shopping discounts

The best thing about working here is "knowing the organisation supports you to support our customers" - Current colleague

What You'll Be Doing

This is a support role, not a personal care role.

You'll provide face-to-face support to people living with mental illness, helping them to:

• Build confidence and emotional resilience
• Strengthen relationships with family and professionals
• Develop skills for independent living
• Maintain a positive tenancy

Some individuals may need help to manage challenges such as substance misuse, anti-social behaviour or offending-related risks. You'll respond proactively and work closely with housing, legal and criminal justice partners when needed.

You'll also keep clear, accurate records, so confidence with IT, numeracy and writing is important.

Skills You'll Have

• An understanding of mental health diagnoses and needs, and a genuine desire to make a difference
• The ability to stay calm and patient, even during challenging moments
• Confident communication skills with vulnerable adults as well as other professionals
• Organised, reliable and able to work independently
• Good IT, literacy and numeracy skills

Shift Patterns

Our support runs 7 days a week, 365 days a year. You'll work a range of shifts, typically between 8am and 9pm, including weekends and bank holidays.

A Few Things to Know

Interviews will be held on an ongoing basis in Nottingham and include a short literacy and numeracy test.

We may close the vacancy early if we receive high interest.

We cannot offer sponsorship.

NCHA strives to be a welcoming and inclusive employer. As such, we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.

Proud member of the Disability Confident employer scheme

Salary: £24,871 - £25,371
Hours: Full-time
Location: Nottingham, NG11 8PY
Working pattern: On-site
Job type: Permanent
Posting date: 7 Aug 2026
Closing date: 23 Aug 2026