Mental Health Support Worker

Join Us as a Mental Health Support Worker

Are you passionate about making a positive difference in people s lives through social care?
We re looking for a compassionate, motivated, and reliable Support Worker to join our dedicated team at Midworth Street, a supported living project in Mansfield town centre.

This role is all about empowering individuals with mental health conditions and additional complex needs, such as substance misuse or distress behaviours, to live independently, make informed choices, and enjoy fulfilling lives. We use a trauma-informed and strengths-based approach to support each person s journey.

Whether you're experienced in social care or looking to start your journey in the sector, we offer the training and support to help you thrive.

About the Service

Midworth Street offers supported living for up to 2 4 years, helping people build the skills and confidence to move on. We also provide outreach support to individuals living in their own homes in and around Mansfield.

This is a 24-hour service, operating 7 days a week. Shifts include:

• 7:00am 2:30pm
• 2:30pm 10:00pm
• 10:00pm 7:00am (waking nights)

Weekend availability is essential. The project is accessible via public transport, but you ll need to be able to get to the site for early mornings, evenings, and weekends.

What You ll Do

As a Support Worker, you ll play a key role in helping individuals grow and succeed. Your responsibilities will include:

• Providing face-to-face support tailored to each person s needs
• Supporting service users with tenancy management and home care
• Promoting daily living skills, budgeting, and wellbeing
• Writing and reviewing detailed risk assessments
• Building strong relationships with families, social workers, and other professionals
• Administering medication, following safeguarding procedures, legislation, and health & safety standards
• Maintaining accurate records using IT systems (basic IT skills required)

Who We re Looking For

We re seeking someone who:

• Prefers shift work over a standard 9 5 schedule
• Is organised, proactive, and supportive
• Is resilient and creative in promoting positive change
• Understands the needs of vulnerable adults and complex behaviours
• Communicates effectively with professionals and agencies
• Shares our CLEAR values: Caring, Learning, Enthusiastic, Accountable, Resilient

Why Work With Us?

Did you know NCHA was officially ranked as one of the UK s best places to work?
In 2024, we were recognised by Great Place to Work UK, and named one of the Best Workplaces for Wellbeing and Best Workplaces for Women .

This year, we were officially ranked as such by Great Place to Work UK, as well as being classed as one of the Best Workplaces for Wellbeing , and the Best Workplaces for Women of 2024. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.

We offer excellent benefits including:

• 37-hour working week as standard
• Generous annual leave package with the ability to buy or sell leave
• A fabulous wellbeing package including a healthcare cash plan, counselling helpline, travel support, shopping discounts, and more

Ready to Apply?

All correspondence will be via your registered email address.
Please attach your CV when applying.

Please note: We reserve the right to close this vacancy early if we receive sufficient interest. Early applications are encouraged.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented within our Care and Support department we particularly welcome suitable applications.

Closing date: 9th November

Shortlist date: 10th November

Interview date: TBC