Health Care Support Worker
Job summary
An exciting opportunity for a Band 3 Health Care Support Worker has arisen in the Merthyr and Cynon LPMHSS . We are looking for a reliable, motivated and enthusiastic individual to join the team.
The applicant will be expected to demonstrate excellent interpersonal and organisational skills along with the ability to use their own initiative.
The post holder will deliver psychologically informed interventions and education both 1:1 and in groups to those aged 17 and above and will support individuals throughout a prescribed structured intervention after they have been assessed in LPMHSS including educating individuals on skills that will help them to manage their own mental health.
The post holder will have a reasonable understanding of a range of psycho education and psychological interventions drawn from the principals of CBT, CFT, BSFT, DBT and computer based CBT.
Main duties of the job
Working within the legislative framework of Part One of the Mental Health (Wales) Measure, to improve access to mental health support at a primary care level for people with mild to moderate or severe but stable needs.
The post holder will provide support and guidance to people suffering with mental illness and or distress, having an understanding of the impact of mental illness on the individual and their family/carers.
The post holder will provide support to an allocated group of patients with a range of mild to moderate mental health care needs and assist their recovery and help them maintain their own community networks.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:o We listen, learn, and improveo We treat everyone with respecto We work together as one teamCTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
05 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,313 to £26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-ACS293-1125
Job locations
Ysbyty Cwm Cynon / Keir Hardie Health Park
Mountain Ash
CF45 4BZ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Deliver short term psychologically informed psychoeducation to those within the definition of Part 1 of the Welsh Measure as prescribed and supported by the registered practitioner.
Provide support to service users on an individual and on a group basis within the community / base setting.
Provide a range of information and support for evidence informed, high volume, low intensity psychological treatments face to face (both individually, in small-group contexts and in large-group contexts, or by telephone or online).
Support people with common mental health problems in the self-management of their recovery using guided self-help.
Engage service users in their care.
Job descriptionJob responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Deliver short term psychologically informed psychoeducation to those within the definition of Part 1 of the Welsh Measure as prescribed and supported by the registered practitioner.
Provide support to service users on an individual and on a group basis within the community / base setting.
Provide a range of information and support for evidence informed, high volume, low intensity psychological treatments face to face (both individually, in small-group contexts and in large-group contexts, or by telephone or online).
Support people with common mental health problems in the self-management of their recovery using guided self-help.
Engage service users in their care.
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent
Knowledge
Essential
- Understanding and experience of working with Mental Health issues
- Understand the principles of psychoeducation and the role in supporting people's recovery.
Desirable
- Understanding of psychological models
- Welsh Skills Desirable (Level 3/B2 or above)
Experience
Desirable
- Experience working within a group setting and in the community
- Understanding of psychological models
- Experience working within mental health across the age ranges - adult/older adult.
Qualifications
Essential
- NVQ level 3 or equivalent
Knowledge
Essential
- Understanding and experience of working with Mental Health issues
- Understand the principles of psychoeducation and the role in supporting people's recovery.
Desirable
- Understanding of psychological models
- Welsh Skills Desirable (Level 3/B2 or above)
Experience
Desirable
- Experience working within a group setting and in the community
- Understanding of psychological models
- Experience working within mental health across the age ranges - adult/older adult.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ysbyty Cwm Cynon / Keir Hardie Health Park
Mountain Ash
CF45 4BZ
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ysbyty Cwm Cynon / Keir Hardie Health Park
Mountain Ash
CF45 4BZ
Employer's website
Salary range
- £25,313 - £26,999 per year