field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<h2>Introduction</h2>
	
		
			Are you passionate about making a difference in mental health care? Join Gateway Recovery Centre as a Practitioner Psychologist and play a vital role in delivering evidence-based interventions that transform lives.
Working as part of a multidisciplinary team, you will ensure service users are fully engaged in their care pathway and receive high-quality, person-centred treatment. This is an opportunity to contribute to innovative therapeutic approaches and service development while supporting people on their journey to recovery.
In this role, you will provide psychological assessments using a range of tools and techniques, integrating complex data to formulate tailored treatment plans. You will implement individual and group interventions, adjusting and refining formulations to meet patient needs. Alongside direct clinical work, you will contribute to service improvement initiatives, research and audits, ensuring our practices remain aligned with best practice and clinical governance standards. You will also support staff development through training programmes and provide supervision to Assistant Psychologists, helping to build a strong and skilled team.
As the Practitioner Psychologist, you will:
<ul>
 <li>Support the provision of psychology services in a specified area, in collaboration with multidisciplinary teams, and under the direction and supervison of a Senior/Principal/Consultant or Lead Psychologist.</li>
 <li>Participate fully with the multidisciplinary team and ensure that the patient is fully engaged in their care pathway.</li>
 <li>Support clinical team working, including both direct interventions and the delivery of staff training programmes.</li>
 <li>Support the clinical team and area of service in developing new initiatives and ways of working.</li>
 <li>Work with internal and external agencies to enhance treatment pathways for patients.</li>
</ul>
To be successful in this role, you will have:
<ul>
 <li>Successful completion of a Doctorate level qualification in applied psychology either through the British Psychological Society or a recognised training body, enabling registration with the HCPC as as Practitioner Psychologist.</li>
 <li>Registration with the HCPC as a Practitioner Psychologist and Charterable status with the British Psychological Society.</li>
 <li>Experience (either pre-training, on training, or subsequently) of working with clients with complex needs that are relevant to the population in the service area.</li>
 <li>Competency in psychological assessment and formulation skills and an aptitude for learning new assessment methods.</li>
 <li>Competency with risk assessment, management, and evaluation tools.</li>
 <li>Clinical therapy skills - Experience using different therapeutic approaches to address a range of clinical issues. An awareness of other modalities and how they may be applied to the current service user population.</li>
</ul>
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
<ul>
 <li>Annual salary between £55,000 and £65,000</li>
 <li>The equivalent of 25 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window</li>
 <li>Career development and training to help you achieve your professional goals</li>
 <li>Access to our Rewards &amp; Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!</li>
 <li>Wellbeing support and activities to help you maintain a healthy work-life balance</li>
 <li>Access to Blue Light Card, which provides a range of exclusive offers and discounts</li>
 <li>Life Assurance, for added peace of mind</li>
 <li>Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.</li>
 <li>24/7 GP service and second medical opinion, to ensure you are the best you can be</li>
 <li>Enhanced Maternity Package, so you can truly enjoy this special time</li>
 <li>Pension contribution, to help secure your future</li>
 <li>Free/subsidised meals and onsite/local free parking</li>
</ul>
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Elysium Healthcare

Why you should work at Elysium Healthcare

Elysium Allied Health Professionals Staff Views

Psychologist staff career development stories

Practitioner Psychologist

<h2>Introduction</h2>
	
		
			Are&nbsp;you an experienced Principal Psychologist looking for a rewarding career where you can make a difference and changes lives for the better? Join the team at Arbury Court and enjoy support from a regional network of healthcare professionals.&nbsp;
What you will be doing
As a Principal Psychologist, you will support people with personality difficulties/mental illness&nbsp;and will be responsible for individual and group interventions, diagnostic and cognitive assessments, MDT working, risk assessments, facilitate staff reflective practice sessions and will be requested to design and deliver training.
As a member of the Senior Management Team, you will lead and oversee the specialised psychological programme and the transdisciplinary team where you will provide supervision and training to your peers to ensure they understand the concepts and principles underpinning the framework and the specialised skills required to work successfully within this service model.
You will have experience and knowledge in carrying a designated caseload, including assessing service users with complex needs, and designing and delivering specialist psychological treatment within neurological care services.
Your professional growth is valued and there are numerous career development opportunities on offer. There is an extensive range of courses designed to help you grow and succeed in your career.
It's a career that brings pride and fulfilment, a true representation of what delivering great healthcare should feel like.
 
As a Principal Psychologist you will be:
<ul type="disc">
 <li>Directly, or through the provision of supervision, to make highly skilled evaluations and decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.</li>
 <li>Leading the Psychology team at the service.</li>
 <li>Ensuring clear systems are in place (and are followed) to process and manage new referrals/admissions.&nbsp;</li>
 <li>Supporting and Supervising other departmental members in the assessment, formulation and case management of therapeutic work.</li>
 <li>Developing and support appropriate systems for the effective running of the Psychology service in line with clinical governance standards, professional standards and departmental procedures.</li>
</ul>
To be successful in this role, you'll need:
<ul type="disc">
 <li>HCPC Registered</li>
 <li>Previous experience as a Principal Psychologist </li>
</ul>
Where you will be working:
Townfield Lane, Winwick, Warrington, Cheshire, WA2 8TR
Townfield Lane, W
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
<ul>
 <li>Annual base salary of £65,000</li>
 <li>The equivalent of 25 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.</li>
 <li>Career development and training to help you achieve your professional goals</li>
 <li>Access to our Rewards &amp; Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!</li>
 <li>Wellbeing support and activities to help you maintain a healthy work-life balance</li>
 <li>Access to Blue Light Card, which provides a range of exclusive offers and discounts</li>
 <li>Life Assurance, for added peace of mind</li>
 <li>Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.</li>
 <li>24/7 GP service and second medical opinion, to ensure you are the best you can be</li>
 <li>Enhanced Maternity Package, so you can truly enjoy this special time</li>
 <li>Pension contribution, to help secure your future</li>
 <li>Free/ subsidised meals and onsite/local free parking</li>
</ul>
About us:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.&nbsp;
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.&nbsp;
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Principal Psychologist

Main purpose of role:Answering client calls through EAP Helpline and online Live Chat portal, providing immediate response, and effective triage, identifying clients' needs and pathways of support.Triaging clients through risk protocols, identifying any level of risk present, directing clients towards immediate support through transfer to counsellors within the helpline.&nbsp;Capturing clients presenting issues and needs, setting up callbacks for counsellors to complete clinical assessment of need.Managing email workload received from clients, providing timely and effective responses, and providing highest possible levels of service at all times.Key accountabilities &amp; responsibilities:Excellent listening skills.Answering and triaging inbound EAP caller enquiries in a professional, consistent and responsive manner through inbound helpline calls and Live Chat online conversations.Triaging caller enquiries, to determine their most appropriate needs, including phycological, legal or financial support required.Prioritising workloads and signposting callers to the relevant service.Triaging client needs in line with risk protocols, identifying risk and taking appropriate action to support clients in line with risk protocols.Setting expectations with callers and resolving their enquiries at point of call.Signposting callers to the relevant team/s in PAM Group and EAP, arranging call backs and/or transferring calls to counsellors for assessments to be carried out.Contacting clients, employees and counsellors on a daily basis, following up on any outstanding calls / assessments needing completing.Remaining focused on call queues, and answering inbound calls and live chats, emails, and other contact / referral pathways, achieving agreed service level agreements for EAP clients.Managing Case Worker email inbox,&nbsp; responding to counsellor requests for GP Letters (Red Flag &amp; Complex Cases).&nbsp;&nbsp; Liaising with GP surgeries, obtaining relevant contact information for the GP Letters to be sent to,&nbsp; ensuring response and ownership of patient needs are responded to and risk advice shared with GP’s successfully.&nbsp;Ideally working towards development plan in completing Counselling Skills as part of Level 3 or working towards counselling diploma or willing to complete Counselling Skills level 3 training.Skills, Experience &amp; Qualifications:Computer literate and Competent on Microsoft Office suite i.e. Excel, Word etcGCSE educated, including English and Maths.Excellent telephone manner.Excellent verbal and written communication skills.Excellent listening skills.Ability to work under pressure, prioritise and work to tight deadlines.Our Values &amp; Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we arePAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

PAM Wellness

EAP Case Worker

<h2>Introduction</h2>
	
		
			Are you an experienced psychiatrist ready to lead forensic mental health services? If so, join St Mary’s Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services.
In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers’ hearings, and the Ministry of Justice. Working closely with multidisciplinary teams—including forensic social workers, psychologists, and occupational therapists—you will ensure coordinated care and effective implementation of the Care Programme Approach.
Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. You will actively participate in clinical governance, audits, and risk management processes, supporting quality improvement and compliance with CQC/HIW standards. Your responsibilities will also include teaching and supervision of trainee psychiatrists and junior medical staff, as well as leading research and quality-improvement projects to inform best practice.
As a Forensic Consultant Psychiatrist, you will:
<ul>
 <li>Have a role within senior management within the respective hospital of clinical work.</li>
 <li>Manage and performance manage doctors as necessary.</li>
 <li>Have responsibility for safe and adequate medical cover.</li>
 <li>Facilitate and support the Clinical Quality Assurance programme, ensuring consistency within the units.</li>
 <li>Take a lead role in developing Clinical Governance in conjunction with the Clinical Governance team.</li>
 <li>Ensure high quality, appropriate information and paperwork is received by stakeholders.</li>
 <li>Ensure professional policy and practice and their application is of a good standard across the service.</li>
 <li>Ensure professional compliance with the relevant professional bodies.</li>
 <li>Participate in channels of communication throughout the hospital through which clinicians contribute information.</li>
 <li>Participate in continued professional development as laid out by the Royal College of Psychiatrists.</li>
 <li>Provide clinical assistance and support where required to the development of strategies for clinical audit or Quality Improvement and medical education within the hospitals/ region.</li>
 <li>Promoting awareness and understanding of quality improvement and sharing learning and successes from quality improvement work. </li>
 <li>Ensure positive relationships are maintained with all our stakeholders.</li>
 <li>Ensure the hospitals and medical team are represented at local, national and Elysium healthcare Professional Development forums.</li>
 <li>Ensure adequate and safe delivery of medical input across site. </li>
</ul>
To be successful in this role, you will have:
<ul>
 <li>MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in General Adult or Forensic Psychiatry; MRCPsych; Approved Clinician (s.12 MHA)</li>
 <li>Higher research degree (MD/PhD) or MSc.</li>
 <li>≥5 years’ postgraduate psychiatric experience, including ≥2 years in forensic settings</li>
 <li>Prior Responsible Clinician role; experience in secure inpatient and community forensic services</li>
 <li>Strong risk assessment, formulation and management skills; knowledge of MHA/MCA; report-writing for tribunals and courts</li>
 <li>Interest in Clinical Neuropsychiatry with clinical and academic experience.</li>
 <li>Proven ability to lead MDTs; service planning; participation in audit and governance processes</li>
 <li>Prior management role at consultant level in a forensic service</li>
 <li>Experience teaching trainees and healthcare professionals; involvement in audit and QI projects</li>
 <li>Peer-reviewed publications; experience securing research funding</li>
 <li>Excellent communication and negotiation skills; commitment to equality, diversity &amp; inclusion; resilience and adaptability.</li>
</ul>
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
<ul>
 <li>Competitive annual salary</li>
 <li>£5000 car allowance</li>
 <li>£10,000 signing on fee</li>
 <li>30 days annual leave plus bank holidays and your birthday off!</li>
 <li>A Group Personal Pension Plan (GPPP) and pension contribution</li>
 <li>Career development and training to help you achieve your professional goals</li>
 <li>Voluntary benefits</li>
 <li>Medical indemnity cover</li>
 <li>Access to our Rewards &amp; Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!</li>
 <li>Wellbeing support and activities to help you maintain a healthy work-life balance</li>
 <li>Access to Blue Light Card, which provides a range of exclusive offers and discounts</li>
 <li>Life Assurance, for added peace of mind</li>
 <li>Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.</li>
 <li>24/7 GP service and second medical opinion, to ensure you are the best you can be</li>
 <li>Enhanced Maternity Package, so you can truly enjoy this special time</li>
 <li>Free/subsidised meals and onsite/local free parking</li>
</ul>
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.&nbsp;
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.&nbsp;
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Forensic Consultant Psychiatrist

<h2>Introduction</h2>
	
		
			

Do you want to work for an established service where your knowledge and skills will be valued and developed?&nbsp;Do you value being part of an established, friendly, and successful medical department with a track record of success and a high level of expertise?&nbsp;
Are you a Consultant Psychiatrist on the specialist register for forensic or general adult psychiatry, who is passionate about improving the lives of women with complex mental health needs? &nbsp;If so, join the team at Arbury Court hospital.
Working 37.5 hours a week, you will provide care and treatment for adult women with a wide range of mental health issues, responsible for delivering care programmes, managing physical and mental health concerns and providing&nbsp;individualised approaches to the care and treatment of people admitted to the hospital.


Arbury Court are seeking a Full Time Consultant Psychiatrist, preferably on the Specialist Register for Forensic to run a medium or low secure ward depending on preference.

Arbury Court is situated outside Warrington, just off the M62 and close to Liverpool, Manchester, and Chester. &nbsp;There are excellent transport links, making the hospital highly commutable from across the North West.&nbsp;
When you work for Elysium Healthcare, you will have instant access to a large and supportive peer group of like-minded professionals to support you.&nbsp;
This role includes second on-call duties (currently 1 in 17 for full time consultants) and some wards have middle-grade support. &nbsp;There are also opportunities for voluntary paid extra first on call locum shifts, and time back in lieu for on-call work.&nbsp;
Your responsibilities:
<ul type="disc">
 <li>Working effectively with patients and colleagues to ensure the best care and treatment outcomes</li>
 <li>Driving multidisciplinary care</li>
 <li>Contributing to service development and governance processes e.g. via quality improvement work</li>
 <li>Building positive relationships with external stakeholders such as NHS England case managers</li>
 <li>Undertaking psychiatric assessments for women referred to the unit to determine the appropriate level of care to be provided</li>
 <li>Providing oral and written evidence at First-tier Tribunal and Hospital Managers’ hearings</li>
 <li>Ensuring that you are up to date with the latest developments by attending conferences, online courses etc.</li>
</ul>
&nbsp;&nbsp;To be successful in this role, you will need:
<ul type="disc">
 <li>Full GMC registration and Membership of the Royal College of Psychiatrists</li>
 <li>To be on (or about to join) the GMC specialist register for either forensic or general adult psychiatry</li>
 <li>Section 12 approval and Approved Clinician status</li>
 <li>To be in good standing with the Royal College of Psychiatrists and up to date with appraisals</li>
</ul>

 

What you will get:
<ul type="disc">
 <li>Competitive annual salary </li>
 <li>£5000 car allowance&nbsp;</li>
 <li>30 days annual leave plus bank holidays and your birthday off!</li>
 <li>A Group Personal Pension Plan (GPPP) and pension contribution</li>
 <li>Life Assurance&nbsp;for added peace of mind.</li>
 <li>Enhanced Maternity Package&nbsp;so you can truly enjoy this special time.</li>
 <li>Free meals while on duty</li>
 <li>Employee Assistance Services</li>
 <li>Career development and training&nbsp;to help you achieve your career goals.</li>
 <li>Wellbeing support and activities&nbsp;to help you maintain a great work-life balance.</li>
 <li>Other general benefits including retail discounts and car salary sacrifice scheme</li>
 <li>Medical indemnity cover</li>
</ul>
There are also a range of other benefits including retail discounts and special offers and much more.
For more information, please contact Dr Martin Williams, Medical Director, Email:&nbsp;<a href="/cdn-cgi/l/email-protection">[email&nbsp;protected]</a>; T: 01925 400600
&nbsp;
About your next employer
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.&nbsp;
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.&nbsp;
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Forensic or General Adult Consultant Psychiatrist

EAP Counselling Manager - Hybrid/Lakeside, WarringtonLakeside Office Warrington 2 days Per Week,&nbsp;3 days remote working.Monday to Friday, 9am to 5:30pm (flex required to support business needs.)Requirement to work Bank Holidays on a rotational basis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9am to 5:30pm.The RoleAre you a dynamic and inspiring people leader with a passion for delivering outstanding wellbeing support? We’re looking for an EAP Counselling Manager who will play a pivotal role in shaping, growing, and leading our Employee Assistance Programme team. This is a fantastic opportunity to influence service excellence, drive performance, and make a genuine difference to the wellbeing of thousands of people.What You’ll BringProven leadership experience, with a strong track record in managing high-performing teams. You’ll be confident in driving a performance culture through clear 1:1s, personal development plans, performance reviews, supervision, and regular team meetings.Exceptional stakeholder management skills, with experience working directly with senior leaders, key clients, and cross-departmental teams. You’ll use your communication strengths and relationship‑building skills to act as a trusted point of contact for service delivery.Background in an EAP environment and experience managing both clinicians and support teamsAnalytical capability, with an ability to interpret data and MI, identify areas for improvement, and proactively address issues to deliver outstanding client and people outcomes.Experience in designing and delivering training, including induction programmes and tailored learning plans that help teams continuously grow, enhance their clinical and operational expertise, and deliver best‑in‑class service.A natural ability to inspire a positive, “can‑do” culture, motivating individuals to reach their full potential and achieve shared success.What Your Typical Day Might Look LikeLead and develop a team of EAP counsellors and case workers, ensuring they are supported, engaged, and delivering high-quality services.Monitor team performance daily, weekly, and monthly, ensuring goals are met and exceeded.Drive service excellence across the EAP helpline, ensuring timely, compassionate support for all PAM Wellbeing users.Provide clinical leadership, offering daily guidance, safeguarding support, risk oversight, debriefs, and sound judgement in complex cases.Champion a growth mindset, transforming and evolving the EAP service by expanding access to support through helpline and digital platforms.Streamline processes to create a client‑centred, efficient, and compliant operation aligned with business strategy and plans.Maintain strong clinical and operational governance, ensuring adherence to protocols and supporting consistent practice across departments.Work closely with the Head of EAP Operations to drive continuous improvement, shaping the future of the service.Conduct monthly audits and provide constructive coaching to enhance service quality.Oversee absence management, ensuring policies are followed effectively.Deliver engaging induction and ongoing training, identifying development needs and designing training plans that empower staff to perform confidently and safely.Attend customer quarterly meetings, providing insight and acting as a key clinical contact for client queries.Build trusted relationships with senior leadership, supporting escalations, resolving complaints, and maintaining high clinical standards.Deputise for the Head of EAP Operations, stepping up to support senior leadership as needed.Take an active role in business continuity, meeting service levels and offering flexible support to helpline and assessment functions during peak demand.Why Join Us?Be part of a forward-thinking organisation committed to mental health and wellbeing.Work in a role that combines clinical insight with strategic impact.Opportunities for professional development, including CPD and formal training.Collaborate with passionate professionals who share your commitment to quality care.Ready to make a difference? Apply today and help us deliver the highest standards of mental health support.Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

EAP Counselling Manager

Are you passionate about raising standards and improving the quality of mental health services? Do you have an eye for detail and a commitment to excellence? Join our team as a Quality Auditor and play a vital role in shaping the future of counselling and psychological support across PAM Wellness.Hybrid WorkingLakeside / New Office Warrington 2 days Per Week, 3 days remote working.Monday to Friday, 9am to 5:30pm (flex required to support business needs.)Requirement to work Bank Holidays on a rotational basis - 9am to 5:30pmWhy This Role MattersAt PAM Wellness, we believe that every service user deserves the highest standard of care. As a Quality Auditor, you’ll be at the heart of this mission—ensuring consistency, compliance, and continuous improvement across our counselling services. Your work will directly impact the quality of support provided to thousands of individuals, making a real difference in their lives.What You’ll Be DoingChampion Quality: Audit and assess counselling delivery across EAP, Psychological Services, and affiliate counsellors to ensure excellence and consistency.Drive Improvement: Identify areas for development, challenge practices constructively, and embed learning across teams.Collaborate &amp; Influence: Work closely with practitioners, managers, and clinical leads to share insights and implement positive changes.Shape Policy: Ensure compliance with PAM policies and professional guidelines (EAPA, BACP/NCPS, NICE) and contribute to policy updates.Lead Development: Deliver training and guidance to managers, supporting them in maintaining high standards.Analyse &amp; Report: Turn audit findings into actionable plans that strengthen service delivery and enhance user experience.What We’re Looking ForQualifications: Post Graduate Diploma in Counselling and/or PsychotherapyBACP Registered Member (or equivalent), ideally working towards accreditationExperience: Previous audit or quality assurance experienceStrong IT skills, including MS Office and advanced ExcelPersonal Attributes: Flexible, adaptable, and self-motivatedAble to work under pressure and keen to learnWhy Join Us?Be part of a forward-thinking organisation committed to mental health and wellbeing.Work in a role that combines clinical insight with strategic impact.Opportunities for professional development, including CPD and formal training.Collaborate with passionate professionals who share your commitment to quality care.Ready to make a difference? Apply today and help us deliver the highest standards of mental health support.Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

Quality Auditor - Wellness

<h2>Job summary</h2>
 St Werburgh's practice is a specialist practice for the homeless in Chester.As such many of our patients have complex physical and mental health issues, including substance misuse.We are looking for a counsellor to compliment our small existing clinical team with in-house counselling.This is a challenging but very rewarding work environment and you will be part of a very experienced team.You will also work with outside agencies as we aim to support patients back into mainstream living.



 <h3>Main duties of the job</h3>
 
To offer free and confidential one to one trauma informed
counselling to referred individuals with a history of homelessness.To
 respond to the needs of the clients whether this be individual, group or
 drop-in services.
To work in partnership with representatives to support individuals
on a pathway to maintaining their own accommodation.



 <h3>About us</h3>
 St Werburgh's is a very small, specialist practice in Chester and is part of a larger practice, Issa Medical who provide management and clinical support.You will be part of a small team who work closely with patients and wider organisations to support patients who often have complex needs.As such, we have a very flexible approach to encourage patients to engage in health care and work towards improving both their health and work towards maintaining their own accommodation.You will provide 1:1 counselling for patients with complex needs and likely a history of homelessness.We aim to provide a safe, individualised and effective service to all our patients.


 
 
 <h2>Details</h2>
 <h3 id="date_posted_heading">Date posted</h3>
 17 December 2025

 
 <h3>Pay scheme</h3>
 Other

 
 

 
 
 
 <h3>Salary</h3>
 
 Depending on experience
 
 
 

 <h3 id="contract_type_heading">Contract</h3>
 Fixed term

 
 <h3 id="contract_duration_heading">Duration</h3>
 12 months
 

 
 <h3 id="working_pattern_heading">Working pattern</h3>
 
 
 
 Part-time,
 
 
 
 Flexible working
 
 
 
 

 <h3 id="reference_number_heading">Reference number</h3>
 
 A4240-25-0015
 

 
 
 
 <h3 id="employer_location_heading">Job locations</h3>
 
 
 St. Werburghs Practice
 
 George Street
 Chester
 CH1 3EQ
 
 
 
 
 
 

 

 
 
 <h2>Job description</h2>
 <h3>Job responsibilities</h3>
 Delivery of one-to-one counselling for clients with complex needs and a history of homelessness and registered at St Werburghs practice.Provide accurate information tailored to individual need and understanding regarding the counselling process.Ensure clients receive a safe, individualised and effective service by assessing, planning, implementing and evaluating their care.Undertake risk assessments of clients, manage risk and make appropriate referrals to specialist services where significant risk is identified.Manage potentially hostile and antagonistic situations caused by distressing circumstances.Participate in the maintenance and development of high-quality trauma informed support and care to clients within the service using research evidence, best practice and expert clinical judgement.Keep up to date, accurate clinical recordsOrganise own caseload taking professional responsibility and exercising autonomous judgement with regard to professional practice.Work in collaborative partnership with the MARS project and its representatives.Ensure ethical and legal standards are maintained including client confidentiality.Access and utilise evidence-based practice in the day-to-day delivery of the service by participating in the gathering of assessment data for the purposes of audit research and evaluation.Disseminate, implement and apply to practice, evidence and outcomes of best practice, research, audit and other quality indicators.Promote quality measures within the Counselling Service in accordance with Hospice policies and practices.Participate in relevant Clinical Governance activities within the Practice.To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with the BACP and with the Hospice policies and procedures.Input all information collected for statistical purposes onto EMISResearch, collate and provide accurate and timely information as required.Ensure written and verbal communication is clear, concise, accurate, timely, well presented information and at an appropriate level for this post.Work with shared objectives as part of a team.Maintain security and confidentiality of manual and electronic data, allowing access to those who are authorised.Within your position you will be expected to adhere to the Information Governance Policy that concerns your job role within the Practice.You will be expected to attend security and confidentiality training as and when required.Should you have any matters of concern you are encouraged to raise these with your line manager.Be familiar with Healthy &amp; Safety, Safeguarding, Equality &amp; Divertsity policies 

 
 
 
 Job description
 
 
 
 <h3>Job responsibilities</h3>
 Delivery of one-to-one counselling for clients with complex needs and a history of homelessness and registered at St Werburghs practice.Provide accurate information tailored to individual need and understanding regarding the counselling process.Ensure clients receive a safe, individualised and effective service by assessing, planning, implementing and evaluating their care.Undertake risk assessments of clients, manage risk and make appropriate referrals to specialist services where significant risk is identified.Manage potentially hostile and antagonistic situations caused by distressing circumstances.Participate in the maintenance and development of high-quality trauma informed support and care to clients within the service using research evidence, best practice and expert clinical judgement.Keep up to date, accurate clinical recordsOrganise own caseload taking professional responsibility and exercising autonomous judgement with regard to professional practice.Work in collaborative partnership with the MARS project and its representatives.Ensure ethical and legal standards are maintained including client confidentiality.Access and utilise evidence-based practice in the day-to-day delivery of the service by participating in the gathering of assessment data for the purposes of audit research and evaluation.Disseminate, implement and apply to practice, evidence and outcomes of best practice, research, audit and other quality indicators.Promote quality measures within the Counselling Service in accordance with Hospice policies and practices.Participate in relevant Clinical Governance activities within the Practice.To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with the BACP and with the Hospice policies and procedures.Input all information collected for statistical purposes onto EMISResearch, collate and provide accurate and timely information as required.Ensure written and verbal communication is clear, concise, accurate, timely, well presented information and at an appropriate level for this post.Work with shared objectives as part of a team.Maintain security and confidentiality of manual and electronic data, allowing access to those who are authorised.Within your position you will be expected to adhere to the Information Governance Policy that concerns your job role within the Practice.You will be expected to attend security and confidentiality training as and when required.Should you have any matters of concern you are encouraged to raise these with your line manager.Be familiar with Healthy &amp; Safety, Safeguarding, Equality &amp; Divertsity policies 
 


 
 
 <h2>Person Specification</h2>
 
 
 <h3 id="skill_category_1">
 
 Qualifications
 
 </h3>
 
 <h4>Essential</h4>
 <ul>
 
 <li>Essential</li>
 
 <li>Diploma in counselling</li>
 
 <li>Membership of BACP/UKCP/UKATA/NCS</li>
 
 <li>Evidence of ongoing development and education in relation to different counselling approaches</li>
 
 <li>Evidence of trauma informed counselling training</li>
 
 <li>Minimum three years relevant post qualification experience</li>
 
 <li>Experience of working with individuals who have adverse childhood experiences and trauma that have an impact into adult life. This can include mental health, physical health, and addictions.</li>
 
 <li>Experience of working with highly emotive material with challenging and complex clients </li>
 
 <li>Knowledge of assessment and delivery of trauma informed counselling support, applying this knowledge to practice</li>
 
 <li>Knowledge of risk assessment and clinical outcome tools such as CORE</li>
 
 <li>Awareness of quality and diversity issues in relation to counselling support</li>
 
 <li>IT literate</li>
 
 <li>Ability to liaise with health and social care professionals across a variety of settings </li>
 
 <li>Excellent written and verbal communication skills</li>
 
 <li>Ability to work as an autonomous practitioner</li>
 
 <li>Ability to work with shared objectives as part of a team</li>
 
 <li>Ability to work collaboratively with the wider multi-professional team</li>
 
 </ul>
 
 
 <h4>Desirable</h4>
 <ul>
 
 <li>Educated to degree level</li>
 
 <li>Working towards BACP/UKCP editaccreditation / BACP Certificate of Proficiency</li>
 
 <li>Experience of facilitating groups</li>
 
 <li>Experience of working with a multi-professional team</li>
 
 <li>Experience of working in a health care setting / team environment</li>
 
 </ul>
 
 
 


 
 
 
 Person Specification
 
 
 
 
 
 <h3 id="skill_category_1">
 
 Qualifications
 
 </h3>
 
 <h4>Essential</h4>
 <ul>
 
 <li>Essential</li>
 
 <li>Diploma in counselling</li>
 
 <li>Membership of BACP/UKCP/UKATA/NCS</li>
 
 <li>Evidence of ongoing development and education in relation to different counselling approaches</li>
 
 <li>Evidence of trauma informed counselling training</li>
 
 <li>Minimum three years relevant post qualification experience</li>
 
 <li>Experience of working with individuals who have adverse childhood experiences and trauma that have an impact into adult life. This can include mental health, physical health, and addictions.</li>
 
 <li>Experience of working with highly emotive material with challenging and complex clients </li>
 
 <li>Knowledge of assessment and delivery of trauma informed counselling support, applying this knowledge to practice</li>
 
 <li>Knowledge of risk assessment and clinical outcome tools such as CORE</li>
 
 <li>Awareness of quality and diversity issues in relation to counselling support</li>
 
 <li>IT literate</li>
 
 <li>Ability to liaise with health and social care professionals across a variety of settings </li>
 
 <li>Excellent written and verbal communication skills</li>
 
 <li>Ability to work as an autonomous practitioner</li>
 
 <li>Ability to work with shared objectives as part of a team</li>
 
 <li>Ability to work collaboratively with the wider multi-professional team</li>
 
 </ul>
 
 
 <h4>Desirable</h4>
 <ul>
 
 <li>Educated to degree level</li>
 
 <li>Working towards BACP/UKCP editaccreditation / BACP Certificate of Proficiency</li>
 
 <li>Experience of facilitating groups</li>
 
 <li>Experience of working with a multi-professional team</li>
 
 <li>Experience of working in a health care setting / team environment</li>
 
 </ul>
 
 
 
 



 
 
 <h3 id="dbs-message">Disclosure and Barring Service Check</h3>
 This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
 

 

 
 <h3 id="uk-registration">UK Registration</h3>
 
 Applicants must have current UK professional registration. For further information please see 
 <a href="https://www.healthcareers.nhs.uk/working-health/overseas-health-professionals" target="_blank">NHS Careers website (opens in a new window).</a>
 
 


 
 
 
 
 Additional information
 
 
 
 
 <h3 id="dbs-message">Disclosure and Barring Service Check</h3>
 This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
 

 

 
 <h3 id="uk-registration">UK Registration</h3>
 
 Applicants must have current UK professional registration. For further information please see 
 <a href="https://www.healthcareers.nhs.uk/working-health/overseas-health-professionals" target="_blank">NHS Careers website (opens in a new window).</a>
 
 
 
 


 
 
 <h2>Employer details</h2>
 <h3>Employer name</h3>
 Issa Medical Centre
 <h3>Address</h3>
 
 
 St. Werburghs Practice
 
 George Street
 Chester
 CH1 3EQ
 
 

 
 
 <h3 id="employer_website_heading">Employer's website</h3>
 
 <a href="https://www.issamedicalgroup.co.uk" target="_blank">https://www.issamedicalgroup.co.uk (Opens in a new tab)</a>
 
 

 



 
 
 <h2>Employer details</h2>
 <h3>Employer name</h3>
 Issa Medical Centre
 <h3>Address</h3>
 
 
 St. Werburghs Practice
 
 George Street
 Chester
 CH1 3EQ
 
 

 
 
 <h3 id="employer_website_heading">Employer's website</h3>
 
 <a href="https://www.issamedicalgroup.co.uk" target="_blank">https://www.issamedicalgroup.co.uk (Opens in a new tab)</a>

45 Jobs in Sefton, Liverpool L29, UK