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Client Services Coordinator - Hybrid 60% Birmingham clinic, 40% homebasedFull Time x40 hours per week, Mon-FriKey Accountabilities and ResponsibilitiesProviding the highest level of service to our internal and external clientsBooking of referrals from clients working within KPIManagement of incoming emails from both internal teams and external clientsResourcing planning and monitoring of clinician diariesSupport as required to our clinic teamSupport to clinical teamSkills, Experience &amp; QualificationsThe ideal candidate, will have previous experience in admin systems and data handling preferably in Occupational Health settings. Administrative duties, system admin, client contact, completing trackers and producing data reports.The ideal candidate will be able to demonstrate excellent communication skills with proven customer service experience within a business to business sector. Will have a resourceful, strong motivational ability and a commitment to service delivery excellence. Ensure that all communications are managed effectively through the business to ensure on time, on budget and a quality service to our clients.Our Company Benefits PackageWe pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%25 days annual leave plus bank holidays with the option to buy or sell up to 5 days (FTE)Life insurance scheme valued at 4x your annual salaryHealth Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards schemeLong service rewards &amp; flexible Working HoursAccess to a 24/7 EAP Counselling line and a 24/7 GP line and wellness supportSupport with training and developmentGroup Income ProtectionOur Values and BehavioursAt PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues.Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:<ul>	<li>Hard Work &amp; Enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.</li>	<li>Teamwork &amp; Friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.</li>	<li>Loyalty &amp; Improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

PAM Wellness

Client Services Coordinator

We are looking for an experienced and passionate Care Navigator&nbsp;to work as part of our North East Prison ServicesImagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.&nbsp;We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”Care Navigation services aim to provide a seamless package of support to individuals leaving secure settings and returning to the community, reconnecting individuals with health services to reduce health inequalities and in turn reduce reoffending. The Care Navigators are embedded in integrated mental health teams and community settings, providing 1:1 and group assessment and support in a variety of settings and hold highly autonomous roles.Diversity, Equity, Inclusion&nbsp;Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. &nbsp;We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.&nbsp;We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background&nbsp;- regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.Becoming a truly anti-racist organisation&nbsp;We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our <a href="https://www.rethink.org/aboutus/who-we-are/becoming-an-anti-racist-organisation/anti-racism-statement/" target="_blank">anti-racist statement</a> . We have designed a multi-year anti-racist programme of work contained in our <a href="https://indd.adobe.com/view/0630dbfe-57ad-47ef-a5be-a374ab206e3c" target="_blank">Race Equality Action Plan</a> which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress&nbsp;<a href="https://www.rethink.org/aboutus/who-we-are/becoming-an-anti-racist-organisation/" target="_blank">here</a>.&nbsp;If you have any questions about the position, please contact -&nbsp;<a href="mailto:recruitment@rethink.org" target="_blank">recruitment@rethink.org</a>IND1

Rethink Mental Illness

Reconnect Care Navigator

About The RoleWe are looking for an experienced Executive Assistant who can take the reins to cover a period of maternity leave. You’ll be responsible for ensuring two directors are fully supported with their busy workload by handling their diary management, fulfilling reporting requirements, preparing meeting documents and taking minutes as well as delivering or supporting on key project work. This role has a specific focus on manipulating and presenting data for reports, therefore you will need to have excellent Excel skills and Power BI experience would be beneficial. You will be the first point of contact with a wide range of stakeholders including the executive team, trustees and senior executives from external organisations; you will therefore need to uphold high standards of professionalism, be detailed oriented and extremely organised.Strong administrative skills are essential, together with an enthusiastic and flexible approach to work, good interpersonal skills and a genuine passion and drive to make a difference to the children and young people we support, so that no child has to face mental health issues alone.We believe this role could be achieved across 4 or 5 days and welcome applications from people who are interested in working between 28-35 hours. Please note salary will be pro rata if working less than 35hrs a week.Could this be your Place?Recruitment Process:As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.Closing date for applications: Midnight on 16th March 20251st Interview date: 20th March 20252nd Interview date: 25th March 2025Our Benefits When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person.&nbsp;To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.&nbsp;Here’s just a few things we have on offer:<ul><li>Annual Leave that increases with service &nbsp;</li><li>Comprehensive learning and development to enable you to progress your career &nbsp;</li><li>5% contributory pension scheme &nbsp;</li><li>Life assurance of four times your annual salary &nbsp;</li><li>A comprehensive employee assistance programme &nbsp;</li><li>Mobile Phone Discounts (EE network) &nbsp;</li><li>Wellbeing days to allow you some ‘you’ time &nbsp;</li><li>Christmas holidays closure period in addition to your annual leave</li></ul>We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization. Should you require any adjustments to help you complete an application then please contact the recruitment team on 020 7923 5050.&nbsp;Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap. Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment which includes a DBS check.

3 Mental Health Administrator Jobs in England