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We are currently looking to recruit a Human Resources Assistant to provide support to the Human Resources Department. The successful applicant will provide support on all HR administration duties including:Monday - Friday, x40 hours per week - Hybrid role 2/3 days a week Mandarin Court, WarringtonVacancy Details:HR administrative support for the full employee lifecycle including onboarding, employment changes and updates through to processing colleagues who leave the business.Being the first point of contact for HR queries across all business areas with appropriate escalation where required.Updating and reporting on employee data.Collation of monthly changes to be reported to payroll for processing.Maintain and update company Intranet with monthly developments and communications.Assisting the wider People team with a variety of HR projects.HR systems support, set ups and updates.Support for all other general HR support activities.Understanding of the HR function and key responsibilities.Strong communication skills.Willingness to learn and develop within your career.Analytical and Problem-solving skills, with a meticulous attention to detail.Highly organised with a proactive natured based approachMaintain confidentially and adhere to the Data Protection Act at all timesCandidates that wish to apply for this role should possess the following;Experience of working within a similar roleExcellent communication and interpersonal skillsProven experience working under pressure and to tight timescalesStrong Organisation SkillsGood attention to detailOur Benefits Package Includes:8% employer pension contribution&nbsp;(plus up to 5% matched)25 days holiday + bank holidays&nbsp;(option to buy/sell 5 days)Health Cash Plan&nbsp;– cover for dental, optical, physio &amp; morePerkbox membership&nbsp;– discounts on food, retail, travel &amp; more24/7 GP &amp; counselling line, wellness supportLife insurance&nbsp;(4x salary) &amp;&nbsp;Group Income ProtectionLong service rewards&nbsp;&amp;&nbsp;flexible working hoursOur Culture &amp; ValuesAt PAM, we’re passionate about people. Our values—Hard Work &amp; Enthusiasm, Teamwork &amp; Friendship, Loyalty &amp; Improvement—are at the heart of everything we do. We believe in rewarding effort, supporting each other, and helping every team member grow.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.Ready to join a company that values your wellbeing as much as you value others’? Apply today and help us deliver the everyday things that matter.

PAM Group

HR Assistant

We are looking for a Drug &amp; Alcohol Tester, responsible for the support and delivery of a drug &amp; alcohol service to our client. Providing a professional, high standard of service, conforming to PAM’s standardsHours of WorkMonday – Friday 40 hours per week, 07.30 to 16.00.Voluntary Call Out cover Monday-Friday 16.00-18.00 paid as overtimeAccountabilitiesConduct all drug &amp; alcohol testing in line with PAM protocols &amp; proceduresUndertake drug testing service through both oral fluid and urine testingUndertake alcohol screening - intoximeterEnsure testing facilities meet PAM’s standardTo assist in health promotion activitiesEnsure that all documentation is uploaded to OHIO in the relevant areas in the required time periodEnsure attendance and completion of all mandatory and extra training required.Store all data in line with Data Protection PrinciplesMaintaining confidentiality at all timesEnsuring KPI’s are metEnsuring consistency of service deliveryMonitoring OHIO compliance to ensure that all information is correct and completed.Ensuring an excellent customer experienceKeep working practices in line with company accreditations including ISO 9001, 27001, SEQHOS and IIPEnsure all medical equipment is calibrated and safety testedProviding support to new team members &amp; the wider OH teamDimensionsThe post holder will work with a dedicated clientInduction testing will be as part of a five person team at a dedicated Induction site.Random and Post-Incident/For-Cause testing will be sole working or a 2 person team when levels allow.You will be expected to contribute to the business success and work closely with the client and clinicians to ensure delivery of Safe, Effective and Quality Occupational Health service.You will be expected to work in line with PAM standards to ensure a legally defensible testing service is maintained.Travelling as part of the role to cover for annual leave and any sickness absence is necessary however PAM will always look to minimise this.You will use our systems and must have good IT skills using the internet and Microsoft Office software.The post holder will demonstrate the ability to create solutions to issues and support the PAM culture of providing clear and pragmatic advice and flexibility to cope with dynamic and fast changing client requirements.Using the escalation and support mechanisms as and when required Contributing to the sharing of best practice in managing occupational health.The ideal candidate will have previous experience in delivering similar services. They will also be able to demonstrate excellent communication skills with proven customer service experience within a business to business sector. Will have a resourceful, strong motivational ability and a commitment to service delivery excellence.Skills Knowledge &amp; Experience/Person Specification The ideal candidate will have previous experience in delivering similar servicesCompetent at managing employee &amp; client communicationHighly organised and process driven individualAbility to liaise with other departments and colleagues to achieve resultsResults orientated and customer focused.IT LiteracyEffective Communications skills.Good organisation skills the ability to work to deadlines &amp; prioritise.The ability and commitment to desire to be part of a team that seeks to provide the highest levels in a professional services business.Our Values &amp; Benefits<ul>	<li>Company Pension</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

Drug & Alcohol Tester

We have a superb opportunity for A fantastic opportunity for a qualified&nbsp;Occupational Health Nurse&nbsp;has arisen to cover face to face / immunisation appointments (both PAM and client site) in&nbsp;Brighton.The role is based from our client sites as required and within an hours travel time from home. PAM Group provide Occupational Health services to a number of well known companies, brands &amp; local authorities across the UK.Working hours are 8 hours per day. Full time (Mon to Fri) no weekendsYou will have:An RGN with experience of delivering immunisations/ vaccinations.Hold a valid NMC &amp; DBS no restrictionsHave a minimum of 6 months UK based work experienceDriving license &amp; access to a vehicleThe role:Immunisations and vaccinations experience essential. Health surveillance, phlebotomy – desirable as training can be given. Effective communicator with strong listening and empathetic skills as well as the ability to influence and engage with others. Have experience dealing with complex health issues. Effective Report Writing Skills. Great Communication skills. Good Organisational and time management skills.OH experience which may include:An understanding of immunisation schedules as well as experience of administering vaccinations. Venepuncture skills. Understanding of inoculation injuries. Health Surveillance eg audio/spirometry. Clinical, Clinical immunisation delivery, Venepuncture, Health Surveillance, Follow up test results, Administrative tasks using bespoke OH softwareSalary:£34,000 plus £2k car allowance, business mileage allowance, an extensive benefits package &amp; career progression opportunitiesHow many Appointments each day?&nbsp;This is variable dependent on the clientHow the day tends to be structured?&nbsp;Usual time of clinics is 9-5 but this can be negotiable with the client and successful clinician. Half an hour for lunch per day.Who working with?&nbsp;Initial induction period and shadowing sessions will be arranged. Working within PAM clinics will allow for team working. Client site working tends to be lone working.Benefits:We pay your auto-enrollment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%25 days annual leave plus bank holidays with the option to buy or sell up to 5 days (FTE)Life insurance scheme valued at 4x your annual salaryHealth Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards schemeLong service rewards &amp; flexible Working HoursAccess to a 24/7 EAP Counselling line and a 24/7 GP line and wellness supportSupport with training and developmentGroup Income ProtectionAbout us:At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients. We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:Hard Work &amp; Enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA. Teamwork &amp; Friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals. v Loyalty &amp; Improvement; we are dedicated to personal and professional development.

Occupational Health Nurse

EAP Counselling Manager - Hybrid/WarringtonSalary: Up to £40,000 per annum including allowance for evening and weekend cover when neededHours: 40 per week (Mon- Fri)9am to 5:30pm (flex required to support business needs.) Evening cover and Weekend Cover every other week required as point of contact to support team escalations or emergenciesMandarin Court, Warrington 3 days Per Week, 2 days remote working (days to be agreed)Role OverviewAn exciting opportunity has arisen for the position of a Counselling Manager who will be responsible for the leadership and management of the EAP helpline team. The role is to ensure delivery of services of the highest quality to PAM Wellbeing clients, in line with our robust clinical and operational standards.Main Duties and ResponsibilitiesLead a team of EAP counsellors and case workersDriving outstanding results through team performance, enabling all of the team to achieve daily goals, reviewing this on an intraday, daily, weekly and monthly basis.To drive performance across the EAP helpline team to deliver the highest level of support to all our PAM Wellbeing service users in a timely manner, driving productivity, performance against key metrics, achieving best service for clients against key SLA’s.To support the team and give clear guidance on risk and/or safeguarding cases ensuring policies are adhered to at all times, driving consistency and safe practice.To provide clinical leadership, debriefs, and day to day guidance whilst driving a ‘Can Do’ ethos across the teamTo help transform and grow the EAP service, develop the service by providing clients various ways of accessing support and therapy, via our helpline and digital platforms.Increase efficiencies within the team, creating a client centric approach, ensuring a high degree of team compliance with all protocols and processes, ensuring team deliver against business plans and strategy.To maintain clinical and operational oversight of policies and protocols, ensuring team compliance and awareness of key protocols, whilst working cross-departmentally ensuring consistent approach achieved where needed.Assist the Head of EAP Operations with the development and continuous improvement of services, primarily in the clinical operational management and development of the EAP team.Complete monthly audits, providing qualitative in the moment coaching to enhance the quality of service to our clients.Ensure team absence management procedures are adhered to within a timely manner.Deliver induction training for new EAP colleagues, and shape and deliver training programme for existing team members, including counsellors and case workers. Identifying training needs and matching accordingly.Develop and deliver training plans, including mandatory training required, providing staff the tools to carry out their role safely, robustly, meeting clients needs at every level.Attend customer quarterly meetings to provide high level insight and act as a point of contact for any clinical queries.To act as a key point of contact for senior leadership team and stakeholders, acting as a key focal point for problem solving and maintaining clinical standards across the operation, including handling of client escalations and complaint resolution.To deputise for Head of EAP Operations and step up in their absence, reporting to senior leadership team and providing support as and when needed.To support business continuity plans, service levels, taking flexible approach to lead and respond to clients needs including supporting team on adhoc basis when demand requires, including helpline support and assessmentsAbout YouAn experienced &amp; proven People Manager, with experience of managing teams, driving performance management culture, including personal development plans, conducting 121’s, annual performance reviews, team meetings and supervision.Experience of working with senior stakeholders &amp; senior leadership team, must have excellent communication skillset, and experience of working directly with senior key stakeholders and clients, leveraging relationships and being key point of contact for service delivery.Experience of working in an EAP operation, managing both Clinicians and Support Team Members - Desirable.Analytical skillset with proven ability to interpret data and M.I., with ability to identify areas for improvement and tackle issues proactively that arise, with client centric approach, delivering outstanding client and people results.Experience of delivering training, induction training and creating training plans, enabling teams to grow and build on existing knowledge base for continuous improvement and delivery of service.Proven ability of driving a ‘Can Do’ ethos within a team, strong motivational, engagement skillset, enabling others to perform at their best, with demonstratable track record of team success.Qualifications and SkillsDiploma in Psychotherapy - Essential.Psychology/Psychotherapy Degree - Desirable&nbsp;ILM Level 4 Leadership &amp; Management - Desirable&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A background in Psychology /psychotherapy is desirable.Background of working with trauma is desirable.Excellent interpersonal communication, interaction and negotiation skills, highly confident with networking with others including client / stakeholder relationship skills.Ability to motivate self and others and promote team working.Able to manage own stress and stress of others within a demanding and very busy environment.Benefits<ul>	<li>Auto-enrolment pension contribution</li>	<li>You will have a life insurance scheme valued at 4 x your annual</li>	<li>25 days annual leave plus x8 bank holidays</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line</li>	<li>Amazing discounts on things like food and drink, retail, and days out, all through our rewards scheme.</li>	<li>We’ll also pay for your professional registration fees and support you with your revalidation and CPD.</li>	<li>Funding support with Training and Development</li>	<li>Group Income Protection</li>	<li>Option to buy and sell x5 days annual leave per annum</li></ul>About UsPAM Wellbeing was born out of a need to support our customers and their employees from a holistic health and wellbeing perspective in 2009, expanding on the physical health and rehabilitation services that our occupational health sister company has expertly provided since 2004. Our suite of mental health, psychological and wellbeing solutions enables organisations the option to engage with a strategic wellbeing partner to support their employee's whole health and wellbeing needs, and for their employees to benefit from the multidisciplinary expertise of our extensive team.Our values<ul>	<li>Giving clients the reason to choose us to provide their services​​​</li>	<li>Providing the highest levels of service to every client every day​​</li>	<li>To always give clients value for money​​​</li>	<li>To be the best we can be every day​</li></ul>Our vision<ul>	<li>To be the UK's go-to company for proactive and reactive mental health solutions</li></ul>Our mission<ul>	<li>To help organisations and their people thrive, by providing proactive and reactive mental health solutions. To restore the mental health of our nation</li></ul>

EAP Counselling Manager

Job description – EAP Helpline CounsellorLocationHybrid – Working 3 days in Warrington Head Office, 2 days remote working.Main Purpose of the roleWe provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from the office and from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.Working hours:Monday to Thursday&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 09:00am to 17:30pmFriday&nbsp;&nbsp; Week 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 10:00am to 18:30pmFriday&nbsp;&nbsp; Week 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 11:00am to 19:30pmFriday&nbsp;&nbsp; Week 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 12:30pm to 21:00pm(require working the above shift on a rotational pattern every 3 weeks)Will need the ideal candidate to work 1 in 5 weekends as per below shift: -Weekend shifts will include a mixture of the shift patterns on a rotational pattern: -12:00 pm to 20:30pm10:00 am to 18:30pm09:00 am to 17:30pm08:00 am to 16:30pmKey Accountabilities and ResponsibilitiesUnderstand the principles of workplace counselling and a solution focused approachProvide in the moment support calls to individuals calling the helpline, signposting to appropriate external agenciesConduct telephone clinical assessments including referral for ongoing psychological and counselling supportWork to and exceed individual goals, for example, an individual goal is to support a minimum of 20 people through the helpline on a daily basis (20 calls per day)Work to and exceed team goals, for example making a call back within 2 hours to provide the best and efficient support to that individual in needBe confident in administering Psychometric ToolsProvide psychoeducation to callers to better understand their feelings and empower self-helpManage high risk calls in accordance to PAM Wellbeing’s risk policy, be confident with supporting callers with trauma and those who are at riskDeliver in the moment support and arrange follow up calls were appropriateProvide assistance and information to managers/HR when calling the helplineUpdate all information accurately on the systemProvide support through email or web functionAssist EAP Team with other administrative duties including referral workDue to the demand of mental health services the ability to work under pressure is key, with the support of your peers and the clinical management teamResponding to general service enquiries via email, assisting EAP team and peers with other duties including referral work when opportunity arisesResponding to individuals and/or referrals received into EAP email inbox and actioning to call back as requiredFlexible working approach required in supporting the needs of a 24 / 7 / 365 day per year service to meet the needs of our callers and organisations as outlined aboveWork on additional projects to support the departmentNOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.Skills, Experience and QualificationsPost Graduate Diploma in Counselling and/or PsychotherapyBACP Registered member and/or other governing body, ideally working towards accreditationTelephone support experienceA qualification in CBT would be advantageous but not essentialEAP Experience desirable but not essentialComputer literate is essential, with the ability to work with different systemsOur Values &amp; Benefits<ul><li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li><li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li><li>Life insurance scheme valued at 4x your annual salary</li><li>Income protection</li><li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li><li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li><li>Long service rewards</li><li>Flexible Working Hours</li><li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li><li>Support with training and development</li><li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status.&nbsp; We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

EAP Helpline Counsellor

About The RoleWe are looking for an experienced Executive Assistant who can take the reins to cover a period of maternity leave. You’ll be responsible for ensuring two directors are fully supported with their busy workload by handling their diary management, fulfilling reporting requirements, preparing meeting documents and taking minutes as well as delivering or supporting on key project work. This role has a specific focus on manipulating and presenting data for reports, therefore you will need to have excellent Excel skills and Power BI experience would be beneficial. You will be the first point of contact with a wide range of stakeholders including the executive team, trustees and senior executives from external organisations; you will therefore need to uphold high standards of professionalism, be detailed oriented and extremely organised.Strong administrative skills are essential, together with an enthusiastic and flexible approach to work, good interpersonal skills and a genuine passion and drive to make a difference to the children and young people we support, so that no child has to face mental health issues alone.We believe this role could be achieved across 4 or 5 days and welcome applications from people who are interested in working between 28-35 hours. Please note salary will be pro rata if working less than 35hrs a week.Could this be your Place?Recruitment Process:As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.Closing date for applications: Midnight on 16th March 20251st Interview date: 20th March 20252nd Interview date: 25th March 2025Our Benefits When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person.&nbsp;To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.&nbsp;Here’s just a few things we have on offer:<ul><li>Annual Leave that increases with service &nbsp;</li><li>Comprehensive learning and development to enable you to progress your career &nbsp;</li><li>5% contributory pension scheme &nbsp;</li><li>Life assurance of four times your annual salary &nbsp;</li><li>A comprehensive employee assistance programme &nbsp;</li><li>Mobile Phone Discounts (EE network) &nbsp;</li><li>Wellbeing days to allow you some ‘you’ time &nbsp;</li><li>Christmas holidays closure period in addition to your annual leave</li></ul>We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization. Should you require any adjustments to help you complete an application then please contact the recruitment team on 020 7923 5050.&nbsp;Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap. Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment which includes a DBS check.

Place2Be

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