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NHS Jobs

Living Well Coach - Keswick and Solway & Eden ICC

<h2>Job summary</h2>
  <p>An exciting opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's (CNTW) North Cumbria Locality. The role will be for a Peer supporter for the Memory and Later Life Services based at Lilyhall Business Centre in Workington.</p>   <p>The Peer Supporter role is a vital part of our plan to continually improve the service that we provide. The role is aimed at people with personal lived experience of supporting and having responsibility for a friend or relative with dementia.</p>   <p>The principal role of the post will be to support carers throughout their journey of supporting someone within our services following assessment, through to accessing care and treatment and beyond.</p>   <p>This is a unique opportunity to work as part of a Clinical Team, utilising your personal experience to provide support, validation and hope for people following diagnosis, creating an opportunity to make a real difference in the lives of carers and families.</p>   <p>The role focuses on creating trusting relationships whilst supporting carers to manage the challenges and changes that a caring role can bring following a diagnosis and throughout treatment.</p> <p>This will be a challenging, but rewarding role, working with a diverse range of people who are caring for anyone who has new or suspectedmemory problems, including those with a diagnosis of dementia, and people in later life who have anxiety, depression or psychosis made more complex by physical health needs.</p>



  <h3>Main duties of the job</h3>
  <ul>  <li> <p>Supporting families and carers whilst their loved ones are within our service and throughout transitional periods.</p> </li>  <li> <p>Advocate for carers in meetings, raising awareness, and influencing service culture.</p> </li> </ul>   <ul>  <li> <p>Useyour lived experience thoughtfully, sharing relevant stories that can create a shared understanding between carers tohelp build a mutual connection.</p> </li> </ul>   <ul>  <li> <p>Co facilitateand develop therapeutic groups for carers and families and creating a safe space for sharing experiences.</p> </li> </ul>     <ul>  <li> <p>Working 1:1 with carers and families to offer appropriate individualised support and advice</p> </li> </ul>   <ul>  <li> <p>Supporting with training sessions to educate people on the needs and experiences of carers. </p> </li> </ul>   <ul>  <li> <p>Managing and prioritising your workload independently. </p> </li> </ul>   <p>Have the ability to:</p> <p>Communicatethrough a range of different methods including face to face, telephone, email, and in group settings.</p> <p>Work collaboratively as part of a team as well as individually. </p> <p>Have a good level of self-awareness</p> <p>Ability to manage and maintain professional boundaries</p> <p>This service covers a wide area across Cumbria and this role will involve travelling across the county.</p> <p>Have an ability to use trust IT systems for recording patient or carer contacts. The use of online diaries and Microsoft teams to communicate with colleagues and join online meetings.</p>



  <h3>About us</h3>
  <p><strong>We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.</strong></p>
<p><strong>NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.</strong></p>


      
        
  <h2>Details</h2>
  <h3 id="date_posted_heading">Date posted</h3>
  <p>30 December 2025</p>

  
    <h3>Pay scheme</h3>
    <p>Agenda for change</p>

    
      
        <h3>Band</h3>
      
      <p>Band 3</p>
  
  

  
  
    <h3>Salary</h3>
    <p>
      £24,937 to £26,598 a year
      
        pro rata per annum
      
    </p>
  
  

  <h3 id="contract_type_heading">Contract</h3>
  <p>Permanent</p>

  

  
    <h3 id="working_pattern_heading">Working pattern</h3>
    <p>
      
        
          Part-time
        
      
    </p>
  

  <h3 id="reference_number_heading">Reference number</h3>
  
  <p>263-CCG25-400-HN</p>
  

  
    
      
        <h3 id="employer_location_heading">Job locations</h3>
      
      
      <p>Lilyhall Business Centre</p>
      <p>Jubilee road</p>
      <p>Workington, Cumbria</p>
            <p>CA14 4SX</p>
      <br>
      
        
      
    
  

      

      
  
    <h2>Job description</h2>
    <h3>Job responsibilities</h3>
    <p>Please find attached job description and role descriptor for full details. </p> <p>Advertising date : 30th December 2025</p> <p>Closing date : 13th January 2026</p> <p>We will arrange a group assessment day where we can meet potential applicants in person and potential applicants can come along to find out more about the post and decide whether this post is right for them. Dates to be confirmed.</p> <p>We welcome your application and any questions you may have.</p>   

  
    
      
        Job description
      
    
    
      <h3>Job responsibilities</h3>
      <p>Please find attached job description and role descriptor for full details. </p> <p>Advertising date : 30th December 2025</p> <p>Closing date : 13th January 2026</p> <p>We will arrange a group assessment day where we can meet potential applicants in person and potential applicants can come along to find out more about the post and decide whether this post is right for them. Dates to be confirmed.</p> <p>We welcome your application and any questions you may have.</p>     
  


      
  
    <h2>Person Specification</h2>
    
    
      <h3 id="skill_category_1">
        
          Education and Qualification
        
      </h3>
      
      <h4>Essential</h4>
      <ul>
        
        <li>Good level of secondary education</li>
        
        <li>Commitment to complete the CNTW Peer Supporter Educational Programme</li>
        
      </ul>
      
      
        <h4>Desirable</h4>
        <ul>
          
          <li>Completion of Peer Support Specialist Training or other similar peer support training</li>
          
          <li>Completion of Wellness Recovery Action Plan (WRAP) training</li>
          
          <li>Completion of WRAP Educator training</li>
          
        </ul>
      
    
    
      <h3 id="skill_category_2">
        
          Skills and Competencies
        
      </h3>
      
      <h4>Essential</h4>
      <ul>
        
        <li>Understanding of personal values and beliefs</li>
        
        <li>Good interpersonal and team-working skills</li>
        
        <li>Ability to share personal story of recovery in a professional manner</li>
        
        <li>Confidence in own skills and ability to draw upon own resilience and strengths to sustain own wellbeing Ability to assist people to develop recovery and wellness plans</li>
        
        <li>Ability to facilitate groups Ability to deliver aspects of a planned training event.</li>
        
        <li>Ability and willingness to reflect on work practice and be open to constructive feedback</li>
        
        <li>Ability to work in an enabling and creative way</li>
        
        <li>Ability draw on own resilience while working with challenging situations.</li>
        
        <li>Ability to plan and prioritise workload</li>
        
        <li>Ability to undertakebreakaway skills</li>
        
      </ul>
      
      
        <h4>Desirable</h4>
        <ul>
          
          <li>Experience of WRAP or other recovery / person-centred planning tools</li>
          
          <li>Knowledge of how the mental health and other health and social care systems operate</li>
          
          <li>Understanding of issues affecting mental health and well-being</li>
          
        </ul>
      
    
    
      <h3 id="skill_category_3">
        
          Role/Team specific requirements
        
      </h3>
      
      <h4>Essential</h4>
      <ul>
        
        <li>Commitment to putting recovery values and principles into practice</li>
        
        <li>Belief that people can and do recover and that people can live a meaningful life in the present or absence of difficulties</li>
        
        <li>Ability to seek support when needed</li>
        
      </ul>
      
      
        <h4>Desirable</h4>
        <ul>
          
          <li>The ability to effectively challenge practice and language use</li>
          
          <li>Ability to work as a bridge between service users / carers and clinical team</li>
          
        </ul>
      
    
    
      <h3 id="skill_category_4">
        
          Personal Characteristics
        
      </h3>
      
      <h4>Essential</h4>
      <ul>
        
        <li>Enthusiasm towards and understanding of the specialist nature of the Peer Support role</li>
        
        <li>Motivation towards the promotion and development of the role</li>
        
        <li>Reliable and professional</li>
        
        <li>Non-judgemental, tolerant, compassionate and respectful</li>
        
      </ul>
      
      
    
    
      <h3 id="skill_category_5">
        
          Additional Requirements
        
      </h3>
      
      <h4>Essential</h4>
      <ul>
        
        <li>Ability to meet the mobility requirements of the post</li>
        
      </ul>
      
      
    
  


  
    
      
        Person Specification
      
    
    
      
      
        <h3 id="skill_category_1">
          
            Education and Qualification
          
        </h3>
        
        <h4>Essential</h4>
        <ul>
          
          <li>Good level of secondary education</li>
          
          <li>Commitment to complete the CNTW Peer Supporter Educational Programme</li>
          
        </ul>
        
        
          <h4>Desirable</h4>
          <ul>
            
            <li>Completion of Peer Support Specialist Training or other similar peer support training</li>
            
            <li>Completion of Wellness Recovery Action Plan (WRAP) training</li>
            
            <li>Completion of WRAP Educator training</li>
            
          </ul>
        
      
      
        <h3 id="skill_category_2">
          
            Skills and Competencies
          
        </h3>
        
        <h4>Essential</h4>
        <ul>
          
          <li>Understanding of personal values and beliefs</li>
          
          <li>Good interpersonal and team-working skills</li>
          
          <li>Ability to share personal story of recovery in a professional manner</li>
          
          <li>Confidence in own skills and ability to draw upon own resilience and strengths to sustain own wellbeing Ability to assist people to develop recovery and wellness plans</li>
          
          <li>Ability to facilitate groups Ability to deliver aspects of a planned training event.</li>
          
          <li>Ability and willingness to reflect on work practice and be open to constructive feedback</li>
          
          <li>Ability to work in an enabling and creative way</li>
          
          <li>Ability draw on own resilience while working with challenging situations.</li>
          
          <li>Ability to plan and prioritise workload</li>
          
          <li>Ability to undertakebreakaway skills</li>
          
        </ul>
        
        
          <h4>Desirable</h4>
          <ul>
            
            <li>Experience of WRAP or other recovery / person-centred planning tools</li>
            
            <li>Knowledge of how the mental health and other health and social care systems operate</li>
            
            <li>Understanding of issues affecting mental health and well-being</li>
            
          </ul>
        
      
      
        <h3 id="skill_category_3">
          
            Role/Team specific requirements
          
        </h3>
        
        <h4>Essential</h4>
        <ul>
          
          <li>Commitment to putting recovery values and principles into practice</li>
          
          <li>Belief that people can and do recover and that people can live a meaningful life in the present or absence of difficulties</li>
          
          <li>Ability to seek support when needed</li>
          
        </ul>
        
        
          <h4>Desirable</h4>
          <ul>
            
            <li>The ability to effectively challenge practice and language use</li>
            
            <li>Ability to work as a bridge between service users / carers and clinical team</li>
            
          </ul>
        
      
      
        <h3 id="skill_category_4">
          
            Personal Characteristics
          
        </h3>
        
        <h4>Essential</h4>
        <ul>
          
          <li>Enthusiasm towards and understanding of the specialist nature of the Peer Support role</li>
          
          <li>Motivation towards the promotion and development of the role</li>
          
          <li>Reliable and professional</li>
          
          <li>Non-judgemental, tolerant, compassionate and respectful</li>
          
        </ul>
        
        
      
      
        <h3 id="skill_category_5">
          
            Additional Requirements
          
        </h3>
        
        <h4>Essential</h4>
        <ul>
          
          <li>Ability to meet the mobility requirements of the post</li>
          
        </ul>
        
        
      
    
  



      
  
    <h3 id="dbs-message">Disclosure and Barring Service Check</h3>
    <p>This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.</p>
  

  

  


 

      
  
    <h2>Employer details</h2>
    <h3>Employer name</h3>
    <p>Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust</p>
    <h3>Address</h3>
    
      
      <p>Lilyhall Business Centre</p>
      <p>Jubilee road</p>
      <p>Workington, Cumbria</p>
            <p>CA14 4SX</p>
    
  

  
    <br>
    <h3 id="employer_website_heading">Employer's website</h3>
      
        <p><a href="https://www.cntw.nhs.uk/careers/" target="_blank">https://www.cntw.nhs.uk/careers/ (Opens in a new tab)</a></p>
      
  

  
    
    
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
    
  



  
      
        <h2>Employer details</h2>
        <h3>Employer name</h3>
        <p>Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust</p>
        <h3>Address</h3>
        
          
          <p>Lilyhall Business Centre</p>
          <p>Jubilee road</p>
          <p>Workington, Cumbria</p>
                    <p>CA14 4SX</p>
        
      

      
        <br>
        <h3 id="employer_website_heading">Employer's website</h3>
          
            <p><a href="https://www.cntw.nhs.uk/careers/" target="_blank">https://www.cntw.nhs.uk/careers/ (Opens in a new tab)</a></p>

2 Jobs in Cumberland