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Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Night Digital Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and oh provider &amp; Sunday times 'best places to work' organisation as an Overnight Digital CounsellorThe RoleYou will provide emotional support and guidance via digital mediums, primarily email, video call, live chat and SMS. You will complete risk assessments and work in line with the BACP Ethical Framework - ensuring the highest level of service and support is provided to all service users. You will also work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services, where appropriate.Day To Day Responsibilities<ul><li>To provide an efficient and effective digital counselling service to all service users working in line with clinical governance.</li><li>Effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.</li><li>Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed.</li><li>Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department.</li><li>Responding to all web enquiries and tailor responses to meet individual requirements.</li><li>Providing "In the moment support" to service users via the Live Chat function and Live Video Calls</li><li>Acting as a CBT mentor</li></ul>What You Bring To The Team<ul><li>Minimum diploma level 4 in Counselling &amp; minimum of 150 counselling hours</li><li>12 months post qualification experience</li><li>To be a registered member of the BACP or equivalent</li><li>High level of computer literacy including telephony and CRM systems</li><li>Great communication and customer service skills</li><li>Relevant experience of working with safeguarding concerns and suicidal ideation</li></ul>Benefits<ul><li>25 days' holiday, plus bank holidays</li><li>Day off on your birthday</li><li>Holidays increase after 2- and 5-years' service</li><li>Cash plan for you (and your children, if any)</li><li>Contractual sick pay</li><li>Private medical insurance after 5 years' service</li><li>Pension Plan and Life Insurance</li><li>Pension plan contributions increase after 5- and 7-years' service</li><li>Support with revalidation and CPD</li><li>Funding support with training and development</li><li>Holiday season bonus after 3 years' service</li><li>Profit share scheme</li><li>Season ticket loan scheme after 6 months and successful completion of probationary period</li><li>Cycle to work scheme after 6 months and successful completion of probationary period</li><li>Access to Employee Assistance Programme</li><li>Company incentives, access to discount schemes</li><li>Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)</li><li>Quarterly voucher benefit</li><li>Support with CDP</li><li>Funding support with training and development</li></ul>49602LSINDMANS

Night Digital Counsellor

We are seeking to recruit registered qualified Counsellors in practice to join our urban team based in Dorset. The urban team covers Poole, Bournemout...

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An opportunity has arisen for a qualified and accredited infertility counsellor to provide therapeutic, implications and support counselling to patien...

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An exciting opportunity has arisen, for an enthusiastic and innovative individual with experience and keen interest in mental health to join Offender ...

Trainee Integrative Counsellor/Therapist/Psychotherapist: HMP Ranby

The Specialist Child &amp; Adolescent Mental Health Inpatient Service (T4 CAMHS) for North Wales provides assessment and therapeutic services for children...

Family & Systemic Psychotherapist

Dartford Children and Young People's Mental Health Service (CYPMHS) is looking for an experienced Systemic Family Therapist, Psychotherapist, Psycholo...

Psychotherapist, Psychologist Systemic family Therapist, CBT Therapist

<ul><li> (phone number removed) FTE DOE. plus 3k night allowance</li><li>Remote position.</li><li>Must be able to attend training induction that runs twice a month - 2 days in Manchester</li><li>Shift Pattern: Thursday - Saturday 20:00 - 08:00</li></ul>Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider &amp; Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.Day to Day Responsibilities:<ul><li>Providing an efficient and effective telephone counselling service to all callers</li><li>Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk</li><li>Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution</li><li>Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day</li></ul>Essential Skills and Competencies:<ul><li>Minimum diploma level 4 in Counselling &amp; minimum of 150 counselling hours</li><li>Registered member of the BACP</li><li>Relevant telephone experience</li><li>High level of computer literacy (MS Office, Word, Excel and PowerPoint)</li><li>High level of organisational ability; ability to work to tight deadlines and targets</li><li>Good communication and customer service skills</li></ul>Desirable Skills and Competencies:<ul><li>Accredited with the BACP or eligible for the accreditation process</li><li>EAP experience</li><li>Experience of working within a target driven environment</li></ul>Employee Benefits:<ul><li>BACP (or equivalent) membership and accreditation paid for </li><li>BACP CBD Hub</li><li>Up to 60 per month for supervision </li><li>Inhouse supervision</li><li>Monthly incentives such as weekends away! </li><li>Supervision</li><li>25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)</li><li>Birthday Off/Mental Health Day</li><li>Profit Share Scheme</li><li>Perkbox (staff discount scheme)</li><li>Christmas bonus after 3 years of service</li><li>Contributory Pension Scheme</li><li>Fab Fridays- dress down &amp; free treats</li><li>Allied Pride Network</li><li>Social events throughout the year</li><li>Free breakfast on Mondays</li><li>Fresh fruit delivered to the office each week</li><li>Free annual flu vaccine</li><li>Private health insurance after 5 years service</li><li>Life Insurance</li><li>Discounted eye test</li><li>Discounted glasses/contact lenses prescription</li></ul>(phone number removed)LS1R17INDHA

Night Counsellor

We are pleased to offer an excellent opportunity for an experienced psychotherapist to join the Specialist Psychotherapy Service (SPS) within Humber T...

Psychotherapist

A Mental Health School in Newbury are looking for a Learning Support Assistant to work with vulnerable students between 4 and 18 with social, emotional and mental health needs. This is a fantastic opportunity to gain experience supporting vulnerable young people, perfect for anyone hoping of becoming a child counsellor in the future click apply for full job details

Aspiring Child Counsellor

A Mental Health School in Oxford are looking for a Learning Support Assistant to work with vulnerable students between 4 and 18 with social, emotional and mental health needs. This is a fantastic opportunity to gain experience supporting vulnerable young people, perfect for anyone hoping of becoming a child counsellor in the future.As a Learning Support Assistant, you will support students with special educational needs (SEN) and a range of social, emotional and mental health challenges. Some of the students have suffered adverse childhood experiences, and therefore need a Learning Support Assistant who can help identify and cater to their needs, and provide them with pastoral care. You will help to identify and overcome any learning barriers that the students face, and help build self-esteem, social skills and emotional resilience. You will also implement positive behaviour strategies, with the help of the class teacher and multi-therapy teams, and motivate the students to make appropriate choices.By working as a Learning Support Assistant at this school, you will gain all the necessary skills required to train as a Child Counsellor in the future - this includes hands-on experience in behaviour management, emotional support, and active listening. You will be instrumental in providing consistency and equipping the children and young people with the tools to ensure they feel safe, secure, empowered and believe that they will succeed in life. This is ideal for Psychology, Sociology, Counselling or Criminology graduates.Aspiring Child Counsellor<ul><li>Graduate Opportunity</li><li>Learning Support Assistant</li><li>8:30am to 3:30pm, Monday to Friday</li><li> 85 to 95 per day</li><li>Excellent on-site training and support (mental health/SEN)</li><li>Oxford</li></ul>If you are interested, please apply today!Aspiring Child Counsellor: Aspiring Child Counsellor: Aspiring Child Counsellor: Aspiring Child Counsellor: Oxford: Oxford: Oxford:

23 Counselling / Psychotherapy Permanent Jobs