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Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Night Digital Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and oh provider &amp; Sunday times 'best places to work' organisation as an Overnight Digital CounsellorThe RoleYou will provide emotional support and guidance via digital mediums, primarily email, video call, live chat and SMS. You will complete risk assessments and work in line with the BACP Ethical Framework - ensuring the highest level of service and support is provided to all service users. You will also work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services, where appropriate.Day To Day Responsibilities<ul><li>To provide an efficient and effective digital counselling service to all service users working in line with clinical governance.</li><li>Effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.</li><li>Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed.</li><li>Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department.</li><li>Responding to all web enquiries and tailor responses to meet individual requirements.</li><li>Providing "In the moment support" to service users via the Live Chat function and Live Video Calls</li><li>Acting as a CBT mentor</li></ul>What You Bring To The Team<ul><li>Minimum diploma level 4 in Counselling &amp; minimum of 150 counselling hours</li><li>12 months post qualification experience</li><li>To be a registered member of the BACP or equivalent</li><li>High level of computer literacy including telephony and CRM systems</li><li>Great communication and customer service skills</li><li>Relevant experience of working with safeguarding concerns and suicidal ideation</li></ul>Benefits<ul><li>25 days' holiday, plus bank holidays</li><li>Day off on your birthday</li><li>Holidays increase after 2- and 5-years' service</li><li>Cash plan for you (and your children, if any)</li><li>Contractual sick pay</li><li>Private medical insurance after 5 years' service</li><li>Pension Plan and Life Insurance</li><li>Pension plan contributions increase after 5- and 7-years' service</li><li>Support with revalidation and CPD</li><li>Funding support with training and development</li><li>Holiday season bonus after 3 years' service</li><li>Profit share scheme</li><li>Season ticket loan scheme after 6 months and successful completion of probationary period</li><li>Cycle to work scheme after 6 months and successful completion of probationary period</li><li>Access to Employee Assistance Programme</li><li>Company incentives, access to discount schemes</li><li>Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)</li><li>Quarterly voucher benefit</li><li>Support with CDP</li><li>Funding support with training and development</li></ul>49602LSRINDMANS

Night Digital Counsellor

<ul><li> (phone number removed) FTE DOE. plus 3k night allowance</li><li>Remote position.</li><li>Must be able to attend training induction that runs twice a month - 2 days in Manchester</li><li>Shift Pattern: Friday, Saturday, Sunday 20:00 - 08:00</li></ul>Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider &amp; Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.Day to Day Responsibilities:<ul><li>Providing an efficient and effective telephone counselling service to all callers</li><li>Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk</li><li>Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution</li><li>Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day</li></ul>Essential Skills and Competencies:<ul><li>Minimum diploma level 4 in Counselling &amp; minimum of 150 counselling hours</li><li>Registered member of the BACP</li><li>Relevant telephone experience</li><li>High level of computer literacy (MS Office, Word, Excel and PowerPoint)</li><li>High level of organisational ability; ability to work to tight deadlines and targets</li><li>Good communication and customer service skills</li></ul>Desirable Skills and Competencies:<ul><li>Accredited with the BACP or eligible for the accreditation process</li><li>EAP experience</li><li>Experience of working within a target driven environment</li></ul>Employee Benefits:<ul><li>BACP (or equivalent) membership and accreditation paid for </li><li>BACP CBD Hub</li><li>Up to 60 per month for supervision </li><li>Inhouse supervision</li><li>Monthly incentives such as weekends away! </li><li>Supervision</li><li>25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)</li><li>Birthday Off/Mental Health Day</li><li>Profit Share Scheme</li><li>Perkbox (staff discount scheme)</li><li>Christmas bonus after 3 years of service</li><li>Contributory Pension Scheme</li><li>Fab Fridays- dress down &amp; free treats</li><li>Allied Pride Network</li><li>Social events throughout the year</li><li>Free breakfast on Mondays</li><li>Fresh fruit delivered to the office each week</li><li>Free annual flu vaccine</li><li>Private health insurance after 5 years service</li><li>Life Insurance</li><li>Discounted eye test</li><li>Discounted glasses/contact lenses prescription</li></ul>(phone number removed)LS1R17INDHA

Night Counsellor

Mental Health Counsellor Location: Based at in Hounslow and will be required to work from any of EACH s locations based on the needs of the service. Remote working may be required. Salary: £29,528 - £31,514 (including Outer London Weighting) for Full Time Equivalent (37.5hrs) (£20,473 £21,850 pro-rata for 26 hours/week) Hours: Part Time, 26 hours per week (10 00 over 4 days) Contract: Permanent, subject to performance and continuous funding EACH provides a range of specialist services to individuals and families affected by mental health, domestic violence, and alcohol and substance misuse issues. We are looking for qualified counsellors who are skilled in their practice and compassionate about making a difference to people s lives to help them recover from the impact of mental health, trauma and domestic abuse. Successful candidates will be responsible for providing one-to-one emotional support, structured counselling, and group work for: <ul> <li>BAME women/men experiencing domestic violence and abuse.</li> <li>Asylum seekers experiencing mental health challenges and/or trauma related to migration, particularly those whose first language is not English</li> </ul> As our Mental Health Counsellor you will: <ul> <li>Assess, engage, and provide structured counselling and group work for members of the BAME community, including non-/limited English speakers, recent arrivals (refugees and asylum seekers), and those experiencing domestic abuse and/or mental health issues.</li> <li>Contribute to the overall success of EACH s services.</li> <li>Establish strong working relationships with local partnerships and promote the service to professionals and local communities.</li> <li>Support volunteer and trainee counsellors in collaboration with other EACH staff and projects.</li> <li>Work collaboratively within EACH and with partner organisations</li> </ul> In order to be successful in this role you must have: <ul> <li>A recognised counselling qualification (minimum diploma level or equivalent) and registration with a professional governing body (e.g. BACP, UKCP).</li> <li>Experience in counselling and supporting members of BAME communities affected by mental health challenges and/or domestic violence and abuse.</li> <li>Ability to conduct counselling and provide support in a community language relevant to asylum seekers (Farsi, Arabic, Tigrinya and Spanish)</li> <li>Knowledge of the issues and barriers faced by BAME communities.</li> <li>Understanding of mental health and domestic abuse issues.</li> <li>Flexibility to work some evening/weekend phone or digital-based sessions as needed</li> </ul> Deadline for applications: 15 June 2025 Interviews: 25 June 2025 Rewards and Benefits of Working for EACH <ul> <li>Competitive salaries with opportunities for career growth.</li> <li>25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6.</li> <li>Annual leave is calculated on pro-rata basis for part time staff</li> <li>4% - 6% employers pension contributions</li> <li>Up to 5 days study leave after 1 year in service</li> <li>Staff recognition award scheme.</li> <li>Opportunities for continuous professional development</li> <li>Ringfenced personal training budget.</li> <li>Flexible working hours subject to the needs of the service.</li> <li>E-wallet benefit scheme.</li> <li>Fully paid DBS check (Enhanced Level)</li> </ul> EACH offers a 4% 6% contributory pension scheme dependent on employee s contributions and has a commitment to staff development and training. EACH is an Equal Opportunities Employer. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.

Mental Health Counsellor

Female Complex Needs Counsellor (Jasmine Project) Location: EACH Ealing, W13 8RA Salary: £26,174 to £28,458 per annum, Pro-rata (inclusive of Outer London Weighting) for FTE (37.5hours) Hours: 35 hours per week Contract: Permanent, subject to performance and continuous funding EACH is a growing charity providing a range of specialist services to individuals and families affected by mental health, domestic violence and alcohol and substance misuse issues. Our success and services are driven and delivered by a diverse staff and volunteer team, who are as passionate and committed as we are to meeting the needs of our local communities. We are looking for a Female Complex Needs Counsellor who will be pivotal to developing and delivering our Jasmine service for women experiencing multiple needs substance misuse, domestic abuse and mental health in Ealing. The post holder will be responsible for providing co-ordination to the work, involving volunteer counsellors and peers in supporting women, and also providing one to one counselling and group programme. The post holder is part of our Ealing service and will contribute to its effectiveness and to the success of our counselling programmes across the organisation. As our Complex Needs Counsellor you will: • Provide structured counselling and groups for women with complex needs to address substance misuse, mental health and domestic abuse • Establish referral pathways and partnership working • Support volunteer counsellors and development of peer-led activities • Undertake co-ordination of the support to the service s client group, and undertake monitoring and reporting In order to be successful in this role you must have: • Experience of supporting women from diverse backgrounds on a range of issues, e.g. substance misuse, domestic abuse and mental health • Counselling experience and qualifications - must be registered by BACP or UKCP or another relevant professional body • Ability to access and engage women in the service • Understanding of trauma, recovery and harm minimisation • Good communication skills and ability to work collaboratively • Ability to speak a relevant community language (Punjabi, Hindi, Urdu, Somali, Tamil, Farsi, Polish) is desirable. Deadline for applications: 11 June 2025 Interviews: 26 June 2025 Rewards and Benefits of Working for EACH • Competitive salaries with opportunities for career growth. • 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6. • Annual leave is calculated on pro-rata basis for part time staff • 4% - 6% employers pension contributions • Up to 5 days study leave after 1 year in service • Staff recognition award scheme. • Opportunities for continuous professional development • Ringfenced personal training budget. • Flexible working hours subject to the needs of the service. • E-wallet benefit scheme. • Fully paid DBS check (Enhanced Level) EACH offers a 4% 6% contributory pension scheme dependent on employee s contributions and has a commitment to staff development and training. EACH is an Equal Opportunities Employer. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.

44 College Counsellor Jobs