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<h2>Introduction</h2>
	
		
			Are you an experienced Registered Psychologist wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Where you can play an integral part of supporting the provision of psychology services. Then join the team and experience what delivering great healthcare should feel like.
An exciting 12-month opportunity has arisen to support a national programme of work to transform pathways for women who use secure services, recognising there are significant differences in the presentation of mental disorder, for women in secure care. You will work closely with varying stakeholders within the region, including the PROSPECT Provider Collaborative.
Post holder will support the provision of psychology services in a specified area, in collaboration with multidisciplinary teams, and under the direction and supervision of a Senior/Principal/Consultant or Lead Psychologist. You will maintain high quality ensuring adherence to national guidelines, legislation, organisational protocols and play a key role in Psychology service development through an evidence-based approach.
As a registered psychologist you will participate fully with the multidisciplinary team and stakeholders as part of the project work. You will review processes, guidelines and standards to help guide service user engagement in their care pathway and will be under the supervision and management of the clinical director. You will support clinical team working, including support for interventions and training programmes. You will be an innovative thinker, developing new initiatives and ways of working, whilst working closely with internal/ external agencies to enhance treatment pathways for service users.
Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career.
What you will be doing
<ul>
 <li>To provide knowledge and experience of supporting the provision of psychology services in collaboration with multidisciplinary teams</li>
 <li>To support and advise on psychological assessments of patients based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological (and neuropsychological) tests</li>
 <li>To support and advise implementation of formulating plans for the formal psychological treatment and/or management of service users mental health problems based upon an appropriate conceptual framework of the patient’s problems, and employing methods based upon evidence of efficacy, across the full range of care settings.</li>
 <li>To support and advise on implementing a range of psychological interventions for individuals within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models.</li>
 <li>To provide guidance in ensuring Psychology practices in the specified area of service maintains the highest standards of professional practice and ethics, complying with clinical governance standards at all times.</li>
</ul>
To be successful in this role, you will have:
<ul>
 <li>Successful completion of a Doctorate level qualification in applied psychology either through the British Psychological Society or a recognised training body, enabling registration with the HCPC as a Practitioner Psychologist.</li>
 <li>Experience (either pre-training, on training, or subsequently) of working with clients with complex needs that are relevant to the population in the service area. This can include learning difficulty, neurodiversity and complex trauma.</li>
 <li>Experience of providing clinical supervision to Assistant and trainee Psychologists, as directed by the Lead Psychologist</li>
 <li>Experience in assessing, formulating and working therapeutically with patients in the service area.</li>
</ul>
Where you will be working:
Location: Arbury Court, Townfield Lane, Winwick, Warrington, Cheshire, WA2 8TR
Arbury Court provides medium and low secure care and Psychiatric Intensive Care (PICU) for women aged 18 years and over with Personality Difficulties and mental illness. Each service within the site has a unique focus, ensuring that the needs of all women can be met. Patients can move through services as their needs change, to focus on the next step in their recovery journey.
The service offers a personalised assessment and recovery-based treatment pathway for women with complex needs. Using the rehabilitation and recovery treatment approach, we ensure that care is focused on the person.
What you will get:
<ul>
 <li>Annual salary of £55,690</li>
 <li>The equivalent of 25 days annual leave (inc Bank Holidays) – plus your birthday off!</li>
 <li>Free meals and parking</li>
 <li>Wellbeing support and activities to help you maintain a great work-life balance.</li>
 <li>24-hour GP Service to ensure you are the best you can be</li>
 <li>Career development and training to help you achieve your career goals.</li>
 <li>Pension contribution to secure your future.</li>
 <li>Life Assurance for added peace of mind.</li>
 <li>Enhanced Maternity Package so you can truly enjoy this special time.</li>
</ul>
There is also a range of other benefits including retail discounts, special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
		
	
		<h2>Site Information</h2>
	
		
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		<h2>Benefits &amp; About Elysium</h2>
	
		
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Elysium Healthcare

Why you should work at Elysium Healthcare

Elysium Allied Health Professionals Staff Views

Psychologist staff career development stories

Qualified Psychologist - Fixed term contract

<h2>Introduction</h2>
	
		
			&nbsp;As a consultant, you’ll know what it means to lead a team. To always strive for better. This is a great opportunity to join an established medical team at St Mary’s hospital and make a real difference to men who have enduring mental health and neurocognitive problems from various forms of Acquired Brain injury.
St Mary’s hospital has 67 beds spread across 4 main wards. There is one 17 bedded ward providing Neurorehabilitation services for men with acquired brain injury and mental health symptoms. Another 20 bedded unit is an acute psychiatric facility for men. The other 2 wards provide care to men in secure forensic services. This includes Adams ward (a medium secure ABI ward) and Dalston ward (a low secure ABI ward).
As a Consultant Psychiatrist some of your key responsibilities will include management of complex cases, formulating care plans and treatments for individual needs of service users, and guiding on evidence-based treatment and effectiveness.
The team consists currently of 3.5 consultants and 1.5 specialty doctors, and you will deliver clinical care to a dedicated caseload. You will be supported by a practice nurse and an enhanced GP service to meet patients’ physical healthcare needs. You will have support from a dedicated supervisor and a medical secretary team. 
As a valued staff member, you will have excellent CPD and professional development opportunities. You will work 22.5 hours a week, in a clinically rewarding environment and receive a highly competitive salary, along with a competitive pension scheme and a number of other benefits.
Key Responsibilities of the Consultant Psychiatrist include:
<ul>
 <li>Providing RC and consultant psychiatrist input to inpatients in a forensic facility or rehabilitation ward.</li>
 <li>Option to work full time can be considered.</li>
 <li>1 w.t.e post holder will carry a caseload of 16 - 18 inpatients depending on the acuity of the service). SAS doctor cover is available for the acute service.</li>
 <li>Participation in a low frequency second- on-call rota for the region</li>
 <li>Assessing new referrals to ensure that the service meets the needs of those who are admitted.</li>
 <li>Providing leadership to the clinical team and contributing to clinical governance and service development</li>
 <li>Maintaining good relationships with external agencies such as community teams and commissioning bodies.</li>
 <li>Contributing to the training and education</li>
</ul>
To be successful in this role, you’ll need:
<ul>
 <li>To hold MRCPsych or equivalent</li>
 <li>CCT in general adult psychiatry, forensic psychiatry or Psychiatry of LD. We will consider experienced candidates who are not on the specialist register but have AC status.</li>
 <li>. Interest in clinical Neuropsychiatry with higher qualifications and clinical training will be preferable.</li>
 <li>Full GMC registration and to have had an appraisal within the 12 months.</li>
 <li>Section 12 (2) approval and AC status</li>
 <li>Experience of working within an MDT in providing care for patients with complex needs</li>
 <li>To be innovative, motivated, and passionate</li>
 <li>To have a good team ethos</li>
</ul>
For more information, please contact Dr Tahib Abioye, Medical Director, email: <a href="mailto:Tahib.abioye@elysiumhealthcare.co.uk" target="_blank">Tahib.abioye@elysiumhealthcare.co.uk</a>; t: 01925423300.
What you will get
<ul>
 <li>Competitive annual salary</li>
 <li>£5000 car allowance</li>
 <li>30 days annual leave plus bank holidays and your birthday off</li>
 <li>A Group Personal Pension Plan (GPPP) and pension contribution</li>
 <li>Life Assurance for added peace of mind.</li>
 <li>Flexible working</li>
 <li>Medical indemnity cover</li>
 <li>Enhanced Maternity Package so you can truly enjoy this special time.</li>
 <li>Free meals while on duty</li>
 <li>Employee Assistance Services</li>
 <li>Career development and training to help you achieve your career goals.</li>
 <li>Wellbeing support and activities to help you maintain a great work-life balance.</li>
 <li>24 hour GP Service to ensure you are the best you can be</li>
 <li>Voluntary benefits</li>
</ul>
There are also a range of other benefits including retail discounts, special offers and much more.
About your next employer
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Consultant Psychiatrist - Part Time

<h2>Introduction</h2>
	
		
			

Are you an experienced Senior Psychologist looking for a new challenge in a rewarding environment, where you can make a real difference? If so, then join the team at St Mary’s Hospital in (Warrington, Cheshire) as a Senior Psychologist and enjoy support from a regional network of Psychologists as you flourish in your career.
&nbsp;
What you will be doing
You will work 37.5 hours a week as the Senior Psychologist for a service that offers (Neuro-Forensic Acquired Brain Injury rehabilitation for adult males).
In collaboration with multidisciplinary teams and under the direction and supervision of the Joint Heads of Psychology, you will support the delivery of psychology services across St Mary’s Hospital. In the absence of the Joint Heads, you will act as the primary point of contact between the psychology department and the senior management team.
As the Senior Psychologist you will have active participation in multidisciplinary team work, ensuring that our service users are fully engaged in their care pathways. It also includes supporting clinical team efforts through both direct interventions and the facilitation of staff training programmes. Additionally, you will have the opportunity to contribute to the development of new initiatives and ways of working within the service and working in partnership with both internal and external agencies to enhance treatment pathways for service users.
There is a strong emphasis on teamwork, supervision and CPD, with support from a regional network of Psychologists.
As a Senior Psychologist you will be:
<ul>
 <li>Providing psychological assessments of patients based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological (and neuropsychological) tests, self-report measures, rating scales direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the patient’s care.</li>
 <li>Formulating plans for the formal psychological treatment and/or management of acquired brain injury and forensic risk designed around the patient’s needs, and employing methods unpinned by relevant evidence-based practice and appropriate conceptual frameworks.</li>
 <li>Implementing a range of psychological interventions for individuals within and across teams.</li>
 <li>Acting as psychologist for a ward and/or group of patients as directed by the Joint Heads of Psychology.</li>
 <li>Developing and managing groupwork programmes and innovative therapeutic approaches and ensuring that appropriate outcome measures are in place.</li>
 <li>Taking a key role in Psychology service developments, providing an evidence-based approach to new clinical initiatives.</li>
</ul>
To be successful as a Senior Psychologist, you'll have:
<ul>
 <li>Successful completion of a Doctorate level qualifcation in applied psychology (clinical, forensic, counselling) either through the British Psychological Society or a recognised training body, enabling registration with the HCPC as as Practitioner Psychologist.</li>
 <li>Experience (either pre-training, on training, or subsequently) of working with clients with complex needs that are relevant to the service population. This can include forensic, neuropsychological rehabilitation, learning difficulty, neurodiversity and complex trauma.</li>
 <li>Competency in psychological assessment and formulation skills and an aptitude for learning new assessment methods including standardised cognitive assessment (WAIS, RBANS etc)</li>
 <li>A well developed competency in structured risk assessment and management tools.</li>
 <li>Experience in one or more therapeutic modalities (CBT, DBT, CAT, CFT, EMDR etc)</li>
</ul>
Where you will be working:
St Mary's Hospital, Floyd Drive, Warrington, Cheshire, WA2 8DB
What you will get:
<ul>
 <li>Annual salary of £ 55,000</li>
 <li>The equivalent of 33 days annual leave – plus your birthday off!</li>
 <li>Free meals and parking</li>
 <li>Wellbeing support and activities to help you maintain a great work-life balance.</li>
 <li>24 hour GP Service to ensure you are the best you can be</li>
 <li>Career development and training to help you achieve your career goals.</li>
 <li>Pension contribution to secure your future.</li>
 <li>Life Assurance for added peace of mind.</li>
 <li>Enhanced Maternity Package so you can truly enjoy this special time.</li>
</ul>
There is also a range of other benefits including retail discounts, special offers and much more.
&nbsp;About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and
Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
1

		
	
		<h2>Site Information</h2>
	
		
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		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Senior Psychologist    

<h2>Introduction</h2>
	
		
			

Are you an experienced Psychologist looking for a rewarding career, where you can make a difference and change lives for the better? If so, join the team atCrossley Place in Rainhill&nbsp;and enjoy support from a regional network of psychologists.
Working part time 22.5 hours a week, you will&nbsp;support the provision of psychology services in a specified area, in collaboration with multidisciplinary teams, and under the direction and supervision of a Senior/Principal/Consultant or Lead Psychologist.
As a Psychologist, you will have experience and knowledge in carrying a service user’s caseload, including assessing complex needs and designing and delivering specialist psychological treatments to support their care plans.&nbsp;&nbsp;
You'll be a part of an&nbsp;environment where there is a strong emphasis on teamwork and CPD, with continuous access to a range of training opportunities to move your career forward.
Your responsibilities will include:
<ul type="disc">
 <li>Participate fully with the multidisciplinary team and ensure that the patient is fully engaged in their care pathway.</li>
 <li>To support clinical team working, including both direct interventions and the delivery of staff training programmes.</li>
 <li>To support the clinical team and area of service in developing new initiatives and ways of working.</li>
 <li>To work with internal and external agencies in order to enhance treatment pathways for patients.</li>
 <li>To develop and manage groupwork programmes and innovative therapeutic approaches. To ensure that appropriate outcome measures are in place.</li>
 <li>To ensure that Psychology practices in the specified area of service maintains the highest standards of professional practice and ethics, complying with clinical governance standards at all times.</li>
</ul>
To be successful in this role, you'll need:
<ul type="disc">
 <li>Doctorate level qualification in applied psychology either through the British Psychological Society or a recognised training body, enabling registration with the HCPC as a Practitioner Psychologist</li>
 <li>Experience (either pre-training, on training, or subsequently) of working with clients with complex needs that are relevant to the population in the service area</li>
 <li>Competency in psychological assessment and formulation skills and an aptitude for learning new assessment methods.</li>
 <li>Competency as regards risk assessment/management tools and formulation.</li>
 <li>Clinical therapy skills - Experience in one or more therapeutic modalities</li>
</ul>
What you will get:&nbsp;&nbsp;
<ul type="disc">
 <li>Annual salary of £56,160 pro rata 22.5 hours a week</li>
 <li>FTE of 25 days annual leave plus Bank Holiday and your birthday off!</li>
 <li>Free meals and parking</li>
 <li>Wellbeing support and activities</li>
 <li>Career development and training</li>
 <li>Pension contribution</li>
 <li>Life Assurance</li>
 <li>Enhanced Maternity Package</li>
</ul>
There is also a range of other benefits including retail discounts, special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and
Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
&nbsp;
		
	
		<h2>Site Information</h2>
	
		
			Not Specified
		
	
		<h2>Benefits &amp; About Elysium</h2>
	
		
			Not Specified

Psychologist  - Part Time    

Client Services Coordinator - Occupational Health x20&nbsp;hours per weekAn opportunity for a&nbsp;Client Services Coordinator&nbsp;has arisen for PAM OH Solutions Ltd. Mandarin Court, WarringtonPart time x20&nbsp;hours per week, salary pro rataKey Accountabilities and ResponsibilitiesProviding the highest level of service to our internal and external clientsBooking of referrals from clients working within KPIManagement of incoming emails from both internal teams and external clientsResourcing planning and monitoring of clinician diariesSupport as required to our clinic teamSupport to clinical teamSkills, Experience &amp; QualificationsThe ideal candidate, will have previous experience in admin systems and data handling preferably in Occupational Health settings. Administrative duties, system admin, client contact, completing trackers and producing data reports.The ideal candidate will be able to demonstrate excellent communication skills with proven customer service experience within a business to business sector. Will have a resourceful, strong motivational ability and a commitment to service delivery excellence. Ensure that all communications are managed effectively through the business to ensure on time, on budget and a quality service to our clients.Our Company Benefits PackageWe pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%25 days annual leave plus bank holidays with the option to buy or sell up to 5 days (FTE)Life insurance scheme valued at 4x your annual salaryHealth Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards schemeLong service rewards &amp; flexible Working HoursAccess to a 24/7 EAP Counselling line and a 24/7 GP line and wellness supportSupport with training and developmentGroup Income ProtectionOur Values and BehavioursAt PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues.Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:<ul>	<li>Hard Work &amp; Enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.</li>	<li>Teamwork &amp; Friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.</li>	<li>Loyalty &amp; Improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

PAM Wellness

Client Services Coordinator x20 hours 

Job description – EAP Helpline CounsellorLocation Hybrid – Working 3 days in Warrington Head Office, 2 days remote working.Main Purpose of the roleWe provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from the office and from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.Working hours:Monday to Thursday&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 09:00am to 17:30pmFriday&nbsp;&nbsp; Week 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 10:00am to 18:30pmFriday&nbsp;&nbsp; Week 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 11:00am to 19:30pmFriday&nbsp;&nbsp; Week 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; 12:30pm to 21:00pm(require working the above shift on a rotational pattern every 3 weeks)Will need the ideal candidate to work 1 in 5 weekends as per below shift: -Weekend shifts will include a mixture of the shift patterns on a rotational pattern: -12:00 pm to 20:30pm10:00 am to 18:30pm09:00 am to 17:30pm08:00 am to 16:30pmKey Accountabilities and ResponsibilitiesUnderstand the principles of workplace counselling and a solution focused approachProvide in the moment support calls to individuals calling the helpline, signposting to appropriate external agenciesConduct telephone clinical assessments including referral for ongoing psychological and counselling supportWork to and exceed individual goals, for example, an individual goal is to support a minimum of 20 people through the helpline on a daily basis (20 calls per day)Work to and exceed team goals, for example making a call back within 2 hours to provide the best and efficient support to that individual in needBe confident in administering Psychometric ToolsProvide psychoeducation to callers to better understand their feelings and empower self-helpManage high risk calls in accordance to PAM Wellbeing’s risk policy, be confident with supporting callers with trauma and those who are at riskDeliver in the moment support and arrange follow up calls were appropriateProvide assistance and information to managers/HR when calling the helplineUpdate all information accurately on the systemProvide support through email or web functionAssist EAP Team with other administrative duties including referral workDue to the demand of mental health services the ability to work under pressure is key, with the support of your peers and the clinical management teamResponding to general service enquiries via email, assisting EAP team and peers with other duties including referral work when opportunity arisesResponding to individuals and/or referrals received into EAP email inbox and actioning to call back as requiredFlexible working approach required in supporting the needs of a 24 / 7 / 365 day per year service to meet the needs of our callers and organisations as outlined aboveWork on additional projects to support the departmentNOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.Skills, Experience and QualificationsPost Graduate Diploma in Counselling and/or PsychotherapyBACP Registered member and/or other governing body, ideally working towards accreditationTelephone support experienceA qualification in CBT would be advantageous but not essentialEAP Experience desirable but not essentialComputer literate is essential, with the ability to work with different systemsOur Values &amp; Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status.&nbsp; We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

EAP Helpline Counsellor

Job Description: EAP Information Specialist Work Hours:&nbsp;Full Time Monday to Friday, 09:00am to 17:30pmAbout the Role:We are seeking a dedicated and empathetic EAP Information Specialist to join our fast-paced inbound helpline team.This role involves providing support for clients accessing mental health, financial, debt, welfare, and brief legal assistance.The role will predominantly be supporting clients with debt management enquiries, plans and budgeting, including providing advice, information giving and signposting to other agencies &amp; services in relation to debt management solutions, support clines in times of crisis.&nbsp; Also triaging clients requiring support for their mental health needs, utilising our inhouse counselling helpline and referring clients to other service partners, agencies ensuring clients receive the appropriate support matching their needs.Key Responsibilities:Inbound Call Management:&nbsp;Answer and process inbound EAP caller enquiries professionally, consistently, and responsively through inbound helpline calls, emails and Live Chat online conversations.Debt Management Advice: - includes assessing client’s financial situations, exploring available debt solutions, and helping them understand the implications of each option.&nbsp; Assist with budgeting, debt management plans (DMPs), and navigating the application process for solutions like Debt Relief Orders (DROs) and Individual Voluntary Arrangements&nbsp;(IVAs).&nbsp;&nbsp; Providing Advice only,&nbsp; not responsible for creation or setup of these. &nbsp;Needs Assessment:&nbsp;Triage caller enquiries to determine the most appropriate support, including psychological, legal, or debt advice.Workload Prioritisation:&nbsp;Prioritise workloads and signpost callers to the relevant services.Risk Management:&nbsp;Triage client needs in line with risk protocols, identifying risk and taking appropriate action to support clients in line with risk protocols.&nbsp;(safeguarding training will be provided to successful candidate, providing confidence when dealing with clients presenting with risk).Expectation Setting:&nbsp;Set expectations with callers and resolve their enquiries at the point of call.Coordination:&nbsp;Signpost callers to relevant teams within PAM Wellness, arrange call backs, and transfer calls to counsellors for onward assessment and support.&nbsp;&nbsp; Build and maintain strong working relationships with colleagues and third parties such as Step Change, the FCA, PRA and other regulators.Follow-Up:&nbsp;Contact clients, employees, and counsellors daily to follow up on outstanding calls and assessments.Service Level Adherence:&nbsp;Remain focused on call queues and answer inbound calls, live chats, emails, and other contacts/referral pathways to achieve agreed service level agreements for EAP.Communication:&nbsp;Make and receive calls, send and receive emails, texts, and post to and from clients and their creditors, agreeing on appropriate solutions.Case Review:&nbsp;Regularly review client cases to ensure debt management plans remain realistic, affordable, and effective, adjusting based on changes in the client’s financial situation.Client Relationship Management:&nbsp;Build trust with clients by building rapport, listening, acknowledging, and guiding them through their journey.Collaboration:&nbsp;Build and maintain strong working relationships with colleagues and third parties such as the FCA, PRA, and other regulators.Client-Centric Approach:&nbsp;Be client-driven, listening to their needs, being supportive and empathetic.Case Updates:&nbsp;Update clients on their cases, always being mindful of their needs and expectations.Recommendations:&nbsp;Engage with clients to support in finding suitable recommendations that align with business requirements.Continuous Improvement:&nbsp;Champion continuous improvement and new ways of working at every opportunity.Professional Development:&nbsp;Work towards completing ongoing personal professional development,&nbsp; keeping skills and knowledge of legislation and debt management techniques up to date, maximising effectiveness of client support.About You:Experience:&nbsp;Previous experience in a similar role would be advantageous.Communication Skills:&nbsp;Excellent written and verbal communication skills with the ability to understand client needs .Customer Service:&nbsp;Exceptional customer service skills to handle challenging and vulnerable clients.Goal Orientated: Able to work towards, achieve &amp; stretch Goals, KPIs &amp; SLA’s within the role.Team Player:&nbsp;A great team player with the confidence also to work independently.Attention to Detail:&nbsp;Excellent attention to detail with a methodical and thorough approach to work.Initiative:&nbsp;A desire to show initiative and the ability to multitask.Our ValuesAt PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients. We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:Hard Work &amp; Enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.Teamwork &amp; Friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.Loyalty &amp; Improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.Employee Benefits<ul>	<li>We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%</li>	<li>33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)</li>	<li>Life insurance scheme valued at 4x your annual salary</li>	<li>Income protection</li>	<li>Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!</li>	<li>Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme</li>	<li>Long service rewards</li>	<li>Flexible Working Hours</li>	<li>Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support</li>	<li>Support with training and development</li>	<li>Group Income Protection</li></ul>PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.

Debt Management Advisor

Could this be your most rewarding role yet? To view this advert in Welsh, pleaseclick here. Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly AllowancesPlus, additional payments for holidays, birthdays &amp; Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering. Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as School Counsellors, experienced in supporting young people through emotional challenges, trauma, and personal development. If you've helped children and young people develop coping strategies and build resilience, your skills could offer a child the one thing they need most - a safe, therapeutic home where they can heal and grow. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: <ul> <li> £50,000 Annual Fee recognising your dedicated time, skill &amp; commitment </li><li> Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) </li><li> Additional Allowances for Birthdays, Holidays &amp; Christmas </li><li> Access to a linked Lleol Support Foster Carer - for practical help and respite </li><li> 50% discount on your Council Tax payments </li><li> Therapeutic Training &amp; Qualifications </li><li> Membership to The Fostering Network </li><li> Access to the Mockingbird Support Model </li><li> Blue Light Card membership - access to more than 15,000 discounts nationwide </li><li> Reward &amp; Recognition via the CareFriends App </li><li> Regular Wellbeing events &amp; Peer Support groups </li></ul> Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: <ul> <li> Have professional or personal experience in supporting children &amp; young people </li><li> Can provide a nurturing, therapeutic home environment </li><li> Have at least one spare bedroom that can be dedicated to fostering </li><li> Hold a full driving licence </li><li> Are able to offer their full-time commitment to this role </li><li> Can work as part of a professional team, attend meetings, and engage in training </li><li> Are resilient, reflective, and ready to parent in a new and guided way </li><li> Are open to registering as self-employed </li></ul> Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you've worked as a:

Foster Carer - School Counsellor

Could this be your most rewarding role yet? To view this advert in Welsh, pleaseclick here. Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly AllowancesPlus, additional payments for holidays, birthdays &amp; Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering. Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Art Therapists, using creativity to help individuals process trauma, express themselves, and build emotional resilience. If you've worked therapeutically with children or young people, supported emotional wellbeing through creative interventions, or helped individuals navigate complex mental health needs, your insight and empathy could be life-changing - by offering a child the one thing they need most - a safe, therapeutic home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: <ul> <li> £50,000 Annual Fee recognising your dedicated time, skill &amp; commitment </li><li> Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) </li><li> Additional Allowances for Birthdays, Holidays &amp; Christmas </li><li> Access to a linked Lleol Support Foster Carer - for practical help and respite </li><li> 50% discount on your Council Tax payments </li><li> Therapeutic Training &amp; Qualifications </li><li> Membership to The Fostering Network </li><li> Access to the Mockingbird Support Model </li><li> Blue Light Card membership - access to more than 15,000 discounts nationwide </li><li> Reward &amp; Recognition via the CareFriends App </li><li> Regular Wellbeing events &amp; Peer Support groups </li></ul> Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: <ul> <li> Have professional or personal experience in supporting children &amp; young people </li><li> Can provide a nurturing, therapeutic home environment </li><li> Have at least one spare bedroom that can be dedicated to fostering </li><li> Hold a full driving licence </li><li> Are able to offer their full-time commitment to this role </li><li> Can work as part of a professional team, attend meetings, and engage in training </li><li> Are resilient, reflective, and ready to parent in a new and guided way </li><li> Are open to registering as self-employed </li></ul> Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience).

Foster Carer - Art Therapist

Could this be your most rewarding role yet? To view this advert in Welsh, pleaseclick here. Become a Lleol (local) Foster Carer with Flintshire County CouncilAnnual Fee: £50,000 + up to £13,453.96 in Weekly AllowancesPlus, additional payments for holidays, birthdays &amp; Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering. Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Community Psychiatric Nurses (CPNs), helping people manage their mental health in the community and maintain stability through therapeutic support. If you've helped individuals through trauma, distress, or crisis, your skills could offer a young person the one thing they need most - a calm, nurturing home that supports emotional healing. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: <ul> <li> £50,000 Annual Fee recognising your dedicated time, skill &amp; commitment </li><li> Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) </li><li> Additional Allowances for Birthdays, Holidays &amp; Christmas </li><li> Access to a linked Lleol Support Foster Carer - for practical help and respite </li><li> 50% discount on your Council Tax payments </li><li> Therapeutic Training &amp; Qualifications </li><li> Membership to The Fostering Network </li><li> Access to the Mockingbird Support Model </li><li> Blue Light Card membership - access to more than 15,000 discounts nationwide </li><li> Reward &amp; Recognition via the CareFriends App </li><li> Regular Wellbeing events &amp; Peer Support groups </li></ul> Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: <ul> <li> Have professional or personal experience in supporting children &amp; young people </li><li> Can provide a nurturing, therapeutic home environment </li><li> Have at least one spare bedroom that can be dedicated to fostering </li><li> Hold a full driving licence </li><li> Are able to offer their full-time commitment to this role </li><li> Can work as part of a professional team, attend meetings, and engage in training </li><li> Are resilient, reflective, and ready to parent in a new and guided way </li><li> Are open to registering as self-employed </li></ul> Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you've worked as a:

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