Stepdown Recovery Officer

We are currently hiring a Stepdown Recovery Officer to join our inspiring and friendly Brent Stepdown Service.

This is a Fixed Term Contract Role ending 30th September 2025, working 35 hours per week.

The Stepdown recovery officer will identify early identification of factors that would potentially delay timely discharge and impact on provision of appropriate aftercare. They will liaise with housing and local authorities around discharge and facilitation of housing assessments. They will be responsible for coordinating the support for the patient they are allocated to in stepdown which can include ADL support, escort to appointments and arranging recovery activities.

The Recovery Officer will take a role in embedding recovery values within the stepdown service and MDT Team, alongside other Trust recovery champions, and act as an ambassador of recovery for the Trust with external agencies and partner organisations.

Who I am?

• I am proficient, with the ability to problem solve and create innovative solutions to help empower service users
• Able to work independently
• Good level of written literacy and numeracy
• Able to prioritise workload and deliver service to a high standard

I may also have:

• Have a good knowledge of local services surrounding the Boroughs of, Brent, Harrow, Hillingdon and Westminster
• Have good awareness to respond in a professional manner to distress, disturbance and unpredictability
• I have experience of using strength based approaches to support individual to maximise independence and achieve their goals

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

 Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”  

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.  

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

 If you have any questions about the position, please contact - recruitment@rethink.org

IND1