Senior Patient Flow Coordinator

Job summary

Job Summary

The purpose of this post is to support the Clinical Lead and Inpatient Service managers with the overall capacity and flow on the general adult and older people acute wards across the Trust.

The post holder will assist in in the operational management of beds within acute services and will work as a key player in the bed management service.

The post holder will be required to attend service meetings to support capacity and flow, sourcing NHS placements and coordinating assessment and funding for such placements.

The post holder will be the main source and support the Bed Managers in redirection of admissions in accordance with assessment of need through the identification of the appropriate care setting such as PICU, forensic services or alternatives to admission.

The post holder will work closely with clinical multi-disciplinary team to ensure good communication between staff, patient and their relatives in regards to admission and discharge.

The post holder will oversee and work with the Bed Managers to ensure accurate bed states with real time patient tracking expected to be maintained, as well as managing the bed capacity and provide availability for future admission planning.

The post holder will oversee the data collection for monthly statistics, including OAPS and DTOCs and they will have a good degree of computer literacy in the use of NHS database systems.

Main duties of the job

Participate and assist in establishing an effective system for bed management of beds to ensure efficient patient capacity and flow.

Oversee all requests for emergency admissions, discussing alternatives to admissions where appropriate to ensure timely response.

Minimise incidence of bed crises, using knowledge of impending discharges and extended periods of leave.

Actively be involved in the delayed discharge process and assisting the MDT to facilitate timely discharge and escalate cases as appropriate.

Contribute to the development pf systems and processes that will support live bed states. Promote and foster supportive relationships with key stakeholders.

Develop and maintain processes for effective bed management which will include accessing funding and placement for securing non-NHS beds.

Proactive in ascertaining the Trust's position regarding bed management resources.

Liaison with appropriate teams and services in the management of interface issues.

Immediate problem solving and decision making, to enable both short and long term planning within the Bed Management service.

Oversee and monitor the recording of non-contracted activity.

Ensure accurate and timely recording of bed management information.

Support bed management and patient flow.

Identify and escalate blockages within the system.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

311-B483-25

Job locations

Pennine care NHS trust

225 Old street Ashton-under-lyne

Ashton-under-Lyne

OL6 7SR

Job description

Job responsibilities

Job Summary

The purpose of this post is to support the Clinical Lead and Inpatient Service managers with the overall capacity and flow on the general adult and older people acute wards across the Trust.

The post holder will assist in in the operational management of beds within acute services and will work as a key player in the bed management service.

The post holder will be required to attend service meetings to support capacity and flow, sourcing NHS placements and coordinating assessment and funding for such placements.

The post holder will be the main source and support the Bed Managers in redirection of admissions in accordance with assessment of need through the identification of the appropriate care setting such as PICU, forensic services or alternatives to admission.

The post holder will work closely with clinical multi-disciplinary team to ensure good communication between staff, patient and their relatives in regards to admission and discharge.

The post holder will oversee and work with the Bed Managers to ensure accurate bed states with real time patient tracking expected to be maintained, as well as managing the bed capacity and provide availability for future admission planning.

The post holder will oversee the data collection for monthly statistics, including OAPS and DTOCs and they will have a good degree of computer literacy in the use of NHS database systems.

Job description

Job responsibilities

Job Summary

The purpose of this post is to support the Clinical Lead and Inpatient Service managers with the overall capacity and flow on the general adult and older people acute wards across the Trust.

The post holder will assist in in the operational management of beds within acute services and will work as a key player in the bed management service.

The post holder will be required to attend service meetings to support capacity and flow, sourcing NHS placements and coordinating assessment and funding for such placements.

The post holder will be the main source and support the Bed Managers in redirection of admissions in accordance with assessment of need through the identification of the appropriate care setting such as PICU, forensic services or alternatives to admission.

The post holder will work closely with clinical multi-disciplinary team to ensure good communication between staff, patient and their relatives in regards to admission and discharge.

The post holder will oversee and work with the Bed Managers to ensure accurate bed states with real time patient tracking expected to be maintained, as well as managing the bed capacity and provide availability for future admission planning.

The post holder will oversee the data collection for monthly statistics, including OAPS and DTOCs and they will have a good degree of computer literacy in the use of NHS database systems.

Person Specification

Interview

Essential

• Diploma or working toward completion, evidence of ongoing CPD
• Solid experience in working with individuals who present with mental health services in crisis and have symptoms of acute mental illness. Experience of working in multi-disciplinary teams,
• oAbility to act as mentor, counsellor, educator and advocate to patients, staffs and relatives. oAcute hospital service provision. oAdmissions, transfers and discharge procedures and implementations. oKnowledge of risk assessment / management processes. oKnowledge and understanding of current mental health legislation, safeguarding and child protection legislation, including DOLS. oUnderstanding of confidentiality issues and data protection issues. oComprehensive understanding of the Discharge Standards, CCG Liaison, Specialist Services Liaison. oUnderstanding of the principles of capacity management and bed management procedures. oAuditing / data collection. oResearch skills and ability to evidence current / proposal practice. oUnderstanding of funding process for placements. oWorking knowledge of Delayed Discharge Criteria and Barriers to Discharge. Understanding of S117 process
• Skills and AbilitiesoComprehensive mental health and risk assessment skills. oExcellent communication skills, both written and verbal. oGood analytical skills. oAbility to demonstrate working knowledge of the Mental Health Act and CPA process. oComprehensive and proficient IT skills including NHS computer systems. oAbility to form productive working relationships with service users, carers, multi-disciplinary staff and all relevant stakeholders. oGood organisation andoAbility to have 24 hour responsibility for the clinical area and nursing team. oPresentation skills.oApplication Form oInterview prioritisation skills. oAn effective communicator with the wards, consultants and service managers oAbility to delegate appropriately. oAbility to manage budgets and resources. oAbility to induct any staff member to the area with confidence. oTo establish and maintain close working links with Social Services, CMHT and other secondary care providers. oTo liaise with other Boroughs regarding patient transfer and be proactive in the transfer of these clients. oTo facilitate effective communication between all grades of staff on all aspects of bed management. oExperience of working across professional / organisational boundaries.

Desirable

• oHave wide experience in all aspects of Mental Health Nursing. oInvolvement in operational policy development. oInvolvement in performance reviews for all staff and formulating full clinical are training profile. oOrganisational, managerial and motivational ability.

Person Specification

Interview

Essential

• Diploma or working toward completion, evidence of ongoing CPD
• Solid experience in working with individuals who present with mental health services in crisis and have symptoms of acute mental illness. Experience of working in multi-disciplinary teams,
• oAbility to act as mentor, counsellor, educator and advocate to patients, staffs and relatives. oAcute hospital service provision. oAdmissions, transfers and discharge procedures and implementations. oKnowledge of risk assessment / management processes. oKnowledge and understanding of current mental health legislation, safeguarding and child protection legislation, including DOLS. oUnderstanding of confidentiality issues and data protection issues. oComprehensive understanding of the Discharge Standards, CCG Liaison, Specialist Services Liaison. oUnderstanding of the principles of capacity management and bed management procedures. oAuditing / data collection. oResearch skills and ability to evidence current / proposal practice. oUnderstanding of funding process for placements. oWorking knowledge of Delayed Discharge Criteria and Barriers to Discharge. Understanding of S117 process
• Skills and AbilitiesoComprehensive mental health and risk assessment skills. oExcellent communication skills, both written and verbal. oGood analytical skills. oAbility to demonstrate working knowledge of the Mental Health Act and CPA process. oComprehensive and proficient IT skills including NHS computer systems. oAbility to form productive working relationships with service users, carers, multi-disciplinary staff and all relevant stakeholders. oGood organisation andoAbility to have 24 hour responsibility for the clinical area and nursing team. oPresentation skills.oApplication Form oInterview prioritisation skills. oAn effective communicator with the wards, consultants and service managers oAbility to delegate appropriately. oAbility to manage budgets and resources. oAbility to induct any staff member to the area with confidence. oTo establish and maintain close working links with Social Services, CMHT and other secondary care providers. oTo liaise with other Boroughs regarding patient transfer and be proactive in the transfer of these clients. oTo facilitate effective communication between all grades of staff on all aspects of bed management. oExperience of working across professional / organisational boundaries.

Desirable

• oHave wide experience in all aspects of Mental Health Nursing. oInvolvement in operational policy development. oInvolvement in performance reviews for all staff and formulating full clinical are training profile. oOrganisational, managerial and motivational ability.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Pennine care NHS trust

225 Old street Ashton-under-lyne

Ashton-under-Lyne

OL6 7SR

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Pennine Care NHS FT

Address

Pennine care NHS trust

225 Old street Ashton-under-lyne

Ashton-under-Lyne

OL6 7SR

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)