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Rehabilitation Support Worker - Neighbourhood Rehabilitation Service

Rehabilitation Support Worker - Neighbourhood Rehabilitation Service

locationYorkshire, UK
Full time
£24,937 - £26,598 per year

Job summary

37.5 hours per week

Are you committed to delivering compassionate, person-centred care that empowers individuals to remain independent? Join our dynamic Neighbourhood Rehabilitation Team as a Rehabilitation Support Worker (RSW) & make a real difference in your community.

Youll work under the guidance of registered healthcare professionals to deliver high quality, person-centred care on the Intermediate Care pathway. Youll work both independently & collaboratively supporting individuals in their own homes & care homes.

You will deliver delegated care tasks including personal care & medication support. Promoting independence through mobility practice, encouraging participation in exercise programmes /therapy plans & assisting with meal preparation & daily living skills.

Youll have a desire to work in the NHS, be motivated & flexible, & work a shift pattern including weekends & bank holidays.

This is a community role, a current driving licence & access to a vehicle to undertake travel in connection with the duties of the post is essential.

Visa sponsorship under the Health and Care Worker visa route can only be considered if the prorated salary meets the minimum threshold of £25,000, as required by the UK Visas and Immigration. For Band 3 roles, only full-time positions at the top of the pay scale meet this threshold. Therefore, sponsorship may not be possible depending on salary increment placement and working hours.

Main duties of the job

As Rehabilitation Support Worker you will

Provide high standards of safe & compassionate care that maximises patients rehabilitation potential

Work in close liaison with the MDT, excellent communication & time management skills are essential

Assist in initial assessment & development/implementation of care plans

Participate in training, education, & clinical supervision to develop skills & knowledge & apply continuous reflection on own practice

Have ability to work independently and as part of a team

Demonstrate strong communication and observational skills

Maintain accurate clinical records

Support safe use of equipment such as hoists, walking aids & pressure cushions

Provide information to support your application relating to your skills & personal qualities, tell us how you meet the person specification criteria providing examples.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-B2228

Job locations

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Job description

Job responsibilities

JOB SUMMARY

The post holder will:

Under the direction of registered health care professionals/associate practitioner, perform delegated routine interventions and care tasks, for which they have received training, seeking support as and when necessary.

As part of the neighbourhood rehabilitation team, support appointments with service users in their homes and the community (including care homes), primarily lone working under direction or with other team members to provide the highest standards of care and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Support service users with personal care tasks, including bathing, toileting (such as changing and emptying waste bags, e.g., catheter or stoma, and assisting users in emptying and cleaning their own bags), dressing, and administering pre-dispensed medication (using a MAR chart, including the application of creams and eye drops, under the tongue, or ocular medication). Prompt and supervise service users, to build independence in managing their medication. May provide additional assistance and demonstration in use of medication, documenting any difficulties for the service user. Looking at any wounds, dressing and pressure areas and reporting any concerns. Look for any signs of agitation or distress.

Assist with meals and drinks, help patients with their appearance, and document all activities as part of standard clinical record-keeping procedures.

Support service users follow prescribed therapy care plans to promote their rehabilitation, including bed exercises, stair practice and balance exercises. Undertake training and on the job learning to understand the purpose and effects of these exercises. Build confidence and independence with patients through increased mobility.

Deliver care within well-established policies, procedures, protocols, guidelines and established care plans within own competence and skill set.

Where appropriate, encouraging and motivating service users to develop daily living skills, undertake mobilisation exercises and follow a personalised treatment plan. Understanding where this may be affected by a long-term condition eg dementia.

Apply knowledge within scope of role and familiarity with service users to notice a change or perceived deterioration in service user presentation etc. i.e. wounds, bed sores, mental health, support escalation / reporting of this to ensure the service user needs being met.

Provide feedback / updates to the registered professional/ team to contribute to the care planning process. Understand the principles underlying care planningeg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Assist therapists in supporting people to carry out everyday tasks.

Support in the delivery of the service in performing routine administration or housekeeping tasks.

To follow a care plan, advise and guide service users, family and carers in following prescribed interventions and make the appropriate adjustments within own competence and skill set and be able to communicate any changes to service users and registered health care professionals.

Apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks.

Assess situations, eg following falls prevention guidance identify and resolve potential problems, within own competence.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), through the relevant training with peer support and experience, ensuring appropriate instruction on their use has been received.

Support the service, through delivery of assessed basic equipment to service user homes, for example commodes, toilet seats, pressure cushions and walking frames. Demonstrating use of equipment and aids, fitting, adjusting and safety checks aids before use

Demonstrate sensitivity, empathy and active listening skills always managing and maintaining a positive appropriate relationship with patients and their families / carers. Ensure the care experienced is positive and service user safety is maintained. Treat everyone, e.g., service users, their relatives, visitors, colleagues etc, with respect, dignity and courtesy and in accordance with the Trusts Values. Follow and ensure routine care is provided in accordance with well-established policies, procedures, protocols, guidelines and established care plans.

Be required to concentrate for periods of time, depending upon the care intervention/care plan. That includes undertaking personal care, engaging with service users, documentation and raising issues of concern appropriately.

Whilst lone working be able to respond to verbal / physical aggression or challenging behaviour (including risk to self); recognising and responding to changes in presentation, using conflict resolution, including escalating as required in order to maintain own personal safety and accessing support for service users. Respond appropriately to emergency situations. Ensure appropriate reporting, including incident reporting (Datix) completion.

Participate in a flexible rostering arrangement providing 7-day care including unsocial hours (as appropriate to the role). Use a lone working device. Out of core hours lines of escalation will change.

The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

For full details of the role please see the supporting documents attached.

Job description

Job responsibilities

JOB SUMMARY

The post holder will:

Under the direction of registered health care professionals/associate practitioner, perform delegated routine interventions and care tasks, for which they have received training, seeking support as and when necessary.

As part of the neighbourhood rehabilitation team, support appointments with service users in their homes and the community (including care homes), primarily lone working under direction or with other team members to provide the highest standards of care and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Support service users with personal care tasks, including bathing, toileting (such as changing and emptying waste bags, e.g., catheter or stoma, and assisting users in emptying and cleaning their own bags), dressing, and administering pre-dispensed medication (using a MAR chart, including the application of creams and eye drops, under the tongue, or ocular medication). Prompt and supervise service users, to build independence in managing their medication. May provide additional assistance and demonstration in use of medication, documenting any difficulties for the service user. Looking at any wounds, dressing and pressure areas and reporting any concerns. Look for any signs of agitation or distress.

Assist with meals and drinks, help patients with their appearance, and document all activities as part of standard clinical record-keeping procedures.

Support service users follow prescribed therapy care plans to promote their rehabilitation, including bed exercises, stair practice and balance exercises. Undertake training and on the job learning to understand the purpose and effects of these exercises. Build confidence and independence with patients through increased mobility.

Deliver care within well-established policies, procedures, protocols, guidelines and established care plans within own competence and skill set.

Where appropriate, encouraging and motivating service users to develop daily living skills, undertake mobilisation exercises and follow a personalised treatment plan. Understanding where this may be affected by a long-term condition eg dementia.

Apply knowledge within scope of role and familiarity with service users to notice a change or perceived deterioration in service user presentation etc. i.e. wounds, bed sores, mental health, support escalation / reporting of this to ensure the service user needs being met.

Provide feedback / updates to the registered professional/ team to contribute to the care planning process. Understand the principles underlying care planningeg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Assist therapists in supporting people to carry out everyday tasks.

Support in the delivery of the service in performing routine administration or housekeeping tasks.

To follow a care plan, advise and guide service users, family and carers in following prescribed interventions and make the appropriate adjustments within own competence and skill set and be able to communicate any changes to service users and registered health care professionals.

Apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks.

Assess situations, eg following falls prevention guidance identify and resolve potential problems, within own competence.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), through the relevant training with peer support and experience, ensuring appropriate instruction on their use has been received.

Support the service, through delivery of assessed basic equipment to service user homes, for example commodes, toilet seats, pressure cushions and walking frames. Demonstrating use of equipment and aids, fitting, adjusting and safety checks aids before use

Demonstrate sensitivity, empathy and active listening skills always managing and maintaining a positive appropriate relationship with patients and their families / carers. Ensure the care experienced is positive and service user safety is maintained. Treat everyone, e.g., service users, their relatives, visitors, colleagues etc, with respect, dignity and courtesy and in accordance with the Trusts Values. Follow and ensure routine care is provided in accordance with well-established policies, procedures, protocols, guidelines and established care plans.

Be required to concentrate for periods of time, depending upon the care intervention/care plan. That includes undertaking personal care, engaging with service users, documentation and raising issues of concern appropriately.

Whilst lone working be able to respond to verbal / physical aggression or challenging behaviour (including risk to self); recognising and responding to changes in presentation, using conflict resolution, including escalating as required in order to maintain own personal safety and accessing support for service users. Respond appropriately to emergency situations. Ensure appropriate reporting, including incident reporting (Datix) completion.

Participate in a flexible rostering arrangement providing 7-day care including unsocial hours (as appropriate to the role). Use a lone working device. Out of core hours lines of escalation will change.

The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

For full details of the role please see the supporting documents attached.

Person Specification

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Special Knowledge/Skills

Essential

  • Understanding of importance of customer care skills.
  • Basic IT/keyboard skills. Good administration and organisation skills.
  • Understands importance of confidentiality.
  • Resilient and able to remain calm under pressure.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users (as required).
  • By demonstrating own duties to new/ less experienced staff.
  • Non-judgemental, empathetic manner.
  • Able to identify changing presentation and adapt quickly.
  • Effective interpersonal and communication skills.
  • Able to work as part of a team.
  • Able to engage fully in the development programme if identified as part of the post.
  • Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately.
  • Demonstrates safe decision-making skills commensurate with role.

Desirable

  • Language skills other than English.
  • Have some understanding of people who have experienced ill health.

Qualifications

Essential

  • GCSE A-D or grade 3-9 in English and Maths or equivalent.
  • Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Experience of the speciality area.
  • Willingness to undertake further study.

Personal Attributes

Essential

  • Must embrace Trust Values.
  • Compassionate, caring and have a genuine desire to work for the NHS.
  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • Ability to commute between various sites or a current driving licence and access to a car (dependant on post) during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Training

Essential

  • Must be willing/able to undertake all Trust mandatory training requirements, including the care certificate and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo development and training (including a level 2 qualification in health and social care, if eligible).
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.
  • Must be willing to undertake any in house training i.e. Medication Training or any other Specialist training relevant to the role on a rolling programme.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Person Specification

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Special Knowledge/Skills

Essential

  • Understanding of importance of customer care skills.
  • Basic IT/keyboard skills. Good administration and organisation skills.
  • Understands importance of confidentiality.
  • Resilient and able to remain calm under pressure.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users (as required).
  • By demonstrating own duties to new/ less experienced staff.
  • Non-judgemental, empathetic manner.
  • Able to identify changing presentation and adapt quickly.
  • Effective interpersonal and communication skills.
  • Able to work as part of a team.
  • Able to engage fully in the development programme if identified as part of the post.
  • Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately.
  • Demonstrates safe decision-making skills commensurate with role.

Desirable

  • Language skills other than English.
  • Have some understanding of people who have experienced ill health.

Qualifications

Essential

  • GCSE A-D or grade 3-9 in English and Maths or equivalent.
  • Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Experience of the speciality area.
  • Willingness to undertake further study.

Personal Attributes

Essential

  • Must embrace Trust Values.
  • Compassionate, caring and have a genuine desire to work for the NHS.
  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • Ability to commute between various sites or a current driving licence and access to a car (dependant on post) during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Training

Essential

  • Must be willing/able to undertake all Trust mandatory training requirements, including the care certificate and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo development and training (including a level 2 qualification in health and social care, if eligible).
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.
  • Must be willing to undertake any in house training i.e. Medication Training or any other Specialist training relevant to the role on a rolling programme.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Salary range

  • £24,937 - £26,598 per year