Clinical Governance Director - Responsible for the development of a framework through which all areas of the business are accountable for continuously improving the quality of their services, safeguarding high standards and compliance with the requirements of the organisations accreditations.
Homebased, with occasional travel. Monday – Friday 40 hours per week, 08.00 to 16.30
Salary up to £80,000 + allowances based on experience and qualifications
Accountabilities:
Clinical Development
Contribute to the development of others practice through regular review and update of clinical procedures/processes/protocols relating to core activities within PAM OH Solutions
Coordination of the document control procedure for all PAM business functions relating to clinical and organisational policies, procedures & protocols
Establish specific working groups to utilise subject matter experts within the business in compiling and updating policies, procedures & protocols
Ensure that clinical documents incorporate evidence-based guidance
Liaising with PAM Academy to ensure changes to clinical protocols are communicated through to update appropriate training delivered to clinicians
Encourage individuals to access suitable learning opportunities through PAM Academy Competent at managing client communication
Quality
Ability to maintain and improve quality in all areas of work and practice
Act as role model in quality improvement offering advice and support to others
Keep up to date with quality developments through liaison with Clinical / Compliance team and other interested parties within the business
To work with Clinical Leads, Compliance Team and Managers within PAM to enable colleagues to:
Understand their contribution to quality
Understand expected quality standards related to quality systems
Assess & manage risks to quality
Take an active role in auditing
Maintaining & improving quality
Informally and formally network & share achievements
Accept responsibility for any arising problems or trends
Address & resolve issues related to quality
Maintain and oversee the clinical risk register
Complete all necessary documentation to support quality, risk & accreditations. Maintain and oversee the clinical risk register.
Continuously monitor activities against quality standards, anticipate factors that may reduce quality & take effective action to address them
Coordinate clinical & audit activity
Where poor quality is identified to work with the appropriate colleagues to investigate contributing factors and agree methods for addressing them
Ensure systems are in place for monitoring quality & for investigating incidents and complaints
Health, Safety & Security
Encouraging a working environment & culture that actively promotes health, safety & security, working in collaboration with the compliance team and relevant stakeholders.
Clinical Governance Board
Lead and co-ordinate Clinical Governance Board meetings
Lead the development and implementation of the clinical governance strategy.
Service Development
Ability to contribute to the implementation of new services
To provide advice on clinical audit & clinical effectiveness findings
Develop clinical networks to support interpretation of research.
Relationships
To build relationships at all levels of the organisation & specifically with:
Clinical Governance Board
Compliance Board
Compliance Leads
Clinical Leads
PAM Academy
With the aim of establishing goals & methods for developing knowledge, ideas & work practices.
Compliance
Represent PAM OH Solutions on the Compliance Board.
Communication
Ability to establish & maintain communication with various individuals & groups within PAM OH Solutions & the wider PAM Business Units.
Equality, Diversity & Rights
Ensure own actions support equality, diversity & rights by acting in ways that recognises differences and does not discriminate.
The post holder will be expected to:
be accountable for practice with a willingness to demonstrate good quality practice using hard & soft evidence
Learn from others with a willingness to look outside one's own practice, to learn from others, sharing experience and information.
Utilise evidence-based-practice, using scientific evidence to guide clinical practice
Work with others in partnership with other disciplines and areas of the business
Reflect on own practice and be self-critical & learn constructively from mistakes
The candidate will have an OH background and be a Registered Specialist Comm Public Health Nurse - OH
Competent at influencing others
Highly organised and process driven individual
Ability to liaise with other departments and colleagues to achieve results
Ability to challenge poor performance
Advocate for development & change
Results orientated and business focused
IT Literacy
Effective Communications skills.
Good organisation skills the ability to work to deadlines & prioritise
The ability and commitment to desire to be part of a team that seeks to provide the highest levels in a professional services business
Experience at Senior management level with proven experience in a clinical governance at a senior level
Internal Colleagues
PAM OH Solutions SMT
Regional Medical Directors
Clinical Governance Board
Compliance Board
Compliance Leads
PAM Academy
Clinical Leads
Auditors
Regional Directors / Managers
Colleagues
External
Accreditation organisation personnel
Specific organisations & groups – e.g. Society of Occupational Medicine, RISQS, etc.
Our Company Benefits Package
We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%
25 days annual leave plus bank holidays with the option to buy or sell up to 5 days (FTE)
Life insurance scheme valued at 4x your annual salary
Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!
Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme
Long service rewards & flexible Working Hours
Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support
Support with training and development
Group Income Protection
Our Values and Behaviours
At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues.
Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.
We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are:
- Hard Work & Enthusiasm; we believe hard work should be rewarded, we go the extra mile to achieve our goas and support each other and enthusiasm and passion are part of our DNA.
- Teamwork & Friendship; our colleagues share a sense of belonging; we understand collaborative working means better decisions making and we support each other to achieve common goals.
- Loyalty & Improvement; we are dedicated to personal and professional development. Our PAM Academy mentors’ colleagues and provides support to help you be the best you can through offering a wide range of CPD opportunities.
PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.
Salary range
- £80,000 per year

